True View Windows and Glass

Windows, Glass and Mirrors, Doors,

About us

True View is committed to providing outstanding customer service and custom solutions for all your glass and window needs. When you choose True View, you're partnering with a licensed, bonded, and insured glass replacement contractor with an impressive track record. We aim to meet or exceed any expectations you may have by not just providing quality work, but exceptional customer service as well. We'll work with you every step of the way. We’ll listen. We’ll answer your questions. And most importantly, we’ll make sure that the job we do for you is done right.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.

Services we don't offer

Auto Glass.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.6426 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 301-325 of 426 reviews

george S.
06/2020
5.0
glass repair, replacement windows
  + 0 more
greattttttttttttttttttttt
Description of Work: Dual Pane Glass Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Rick W.
06/2018
5.0
replacement windows
  + -1 more
Punctual! Well done!
Description of Work: Replace front window in formal dining room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from True View Windows and Glass
Thank you so much!

Roger H.
05/2017
5.0
screen repair, replacement windows
  + 0 more
It was Great!
Description of Work: Replaced a broken window added sunscreens

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from True View Windows and Glass
Thank you!

Marilyn D.
04/2017
5.0
doors
  + -1 more
Very good job
Description of Work: Two sliding glass doors replaced upstairs They had to climb two flights of stairs, with a very small landing between. The landing has a 90 degree angle from ****. They installed both doors without denying the walls. Very happy!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from True View Windows and Glass
This just goes to show that we have outstanding technicians that are up for any challenge, they are just amazing! Thank you so much for this. Glad you are pleased with the finished product.

David K.
12/2016
5.0
replacement windows
  + -1 more
They did a great job
Description of Work: Replaced a window for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from True View Windows and Glass
Thank you so much for taking the time to give us such a great review.

Terry K.
10/2016
4.0
replacement windows
  + -1 more
OK, no surprises.
Description of Work: Replace a broken window pane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$625

Response from True View Windows and Glass
Thank you!

Roz R.
10/2016
5.0
egress windows, replacement windows
  + 0 more
Very efficient.
Description of Work: Replace double pane window broken by a bird.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from True View Windows and Glass
Thank you for the review.

Tracie L.
09/2016
1.0
egress windows, screen repair, doors
  + 1 more
OK at first.
Description of Work: A double door retractable screen door installed.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0

$1,200

Elizabeth Y.
07/2016
3.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced two smaller Windows and a larger window. Everything went great and the sales team member was very helpful. One worker, when removing a window, made a picture frame fall from the other wall down splicing our tv cable. We had to buy a new one. One worker reminded him to check for picture frames and he said "oh boy they're without tv, poor things." Apparently he didn't think I could hear him from inside. Then same worker tracked some black sticky substance in the house on our new floors that I had to scrub off. They also forgot a screen and said when the new one came in they'd come by and install. No big deal, until the new one came and it was the wrong size. 3 weeks later I got a new screen. Then it came time to stucco which takes from 2-5 days. I called them on day 3 to see when it'd be scheduled and they said they don't work directly which the stucco guy and for me to call myself. When I called he said "uh oh." He forgot about our house so he came on day 6. The sales manager did discount a small amount from my bill which I appreciated but it was a lot to go through.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

$1,200

Robin L.
07/2016
5.0
replacement windows, stucco
  + 0 more
unknown
Description of Work: repaired a broken track and resealed a window

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$300

Response from True View Windows and Glass
Thank you for taking the time to review us.

Jen C.
05/2016
5.0
replacement windows
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from True View Windows and Glass
We appreciate your feedback.

Autumn P.
05/2016
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from True View Windows and Glass
Thank you for the review.

Jan C.
03/2016
5.0
glass repair, replacement windows, window tinting
  + 1 more
unknown
Description of Work: True View replaced the glass in four large windows in our dining area/kitchen. The job went very well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from True View Windows and Glass
We appreciate your business, thank you for taking the time to review us.

Terrence E.
03/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: The company tried to make a glass table top for me, but the pattern did not work out, so they promptly and without question, returned my deposit. Even though this transaction did not work out, I will contact them again if I need future glass work.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from True View Windows and Glass
So sorry the pattern didn't work out. We appreciate your business and are glad you will keep us in mind for future work.

Leisa M.
03/2016
4.0
replacement windows
  + -1 more
unknown
Description of Work: We had an aluminum frame fall out of place in an arched window and needed it replaced. True View was timely and professional with their estimate and work overall. The B rating is for the fact that after measuring, the window that came in did not fit the arch. After a re-measure and then installation, we realized that the frame pieces in the arch did not match those of the main window and the product had to be reordered and re-installed a 2nd time. They initially offered to either discount the work and leave the new window in place or reorder the window at no discount when the frames did not align, but did agree to both the discount and replacement of the window in the end. | |I would consider using them again because their staff is friendly and professional and handled the situation well, but it was a frustrating process to get to the final result.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from True View Windows and Glass
Thank you so much for the feedback. Good to see that we did rectify the situation for you. We pride our self here in customer service and glad you were taken care of. Thank you again for giving us a chance.

Steve E.
02/2016
5.0
replacement windows, window tinting
  + 0 more
unknown
Description of Work: Replaced all windows in our home.They did an awesome job installing. Quality seems to be top notch. Installers we very friendly, clean and very fast. I would definitely recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Camille P.
12/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

donald B.
12/2015
5.0
screen repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

JB M.
11/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas K.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Replace double pane front window

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert & Julie H.
10/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: Put in privacy glass in master bath. Arrived on time and did job in a timely fashion.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

tahnja W.
10/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael E.
04/2010
5.0
replacement windows
  + -1 more
Excellent service. Good guys, knew what they were doing, made it quick and easy. Very professional.
Description of Work: Replace 2 broken windows in garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

J D.
06/2009
5.0
glass repair, replacement windows
  + 0 more
The installation team arrive don time and the work was completed on schedule. The entire process from the quote to the install was perfect! I am confiednt I chose the right company and will use them again if need be.
Description of Work: I had 6 old, single pane, leaking aluminum windows replaced in my home. True View quoted the window replacement, measured the old windows, ordered the new windows and installed them. They were very accommodating and worked around my schedule. The installers were on time, clean, very professional and courteous. Their skill and knowledge level was superb. The windows were efficiently installed on time and in one day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Dano N.
03/2008
5.0
replacement windows
  + -1 more
After checking several contractors I found True View. They were the only company I found who knew exactly what I needed to do to up grade windows set in masonry framework secured to the inside wall of each room. This was a problem because windows aren't built like that anymore. I've seen other installations in my neighborhood that used unappealing molding strips to the inside wall. True View installers worked with us to set the windows in such a way so they would look like the house was built with them. They were on time well experienced quick and neat.
Description of Work: True View removed four large older windows and installed double pane replacement windows. Two installers came out to do the work. After installation they caulked expertly, and disposed of the old windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$921

Contact information

2222 E JONES AVE, Phoenix, AZ 85040

https://www.trueviewglass.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
330969
Trade License Locale
Arizona
Trade License Authority
Arizona: Contractors
Trade License Expiration
10/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Glass and Mirrors,
Doors,
Screen repair,
Window Tinting,
Egress Windows,
Kitchen and Bath Remodeling,
Glass Block

FAQ

True View Windows and Glass is currently rated 4.7 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

True View Windows and Glass accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, True View Windows and Glass offers free project estimates.
Yes, True View Windows and Glass offers eco-friendly accreditations.
Yes, True View Windows and Glass offers a 5% senior discount.
Yes, True View Windows and Glass offers emergency services.
Yes, True View Windows and Glass offers warranties.
True View Windows and Glass offers the following services: Glass replacement, window & patio/sliding glass door replacement and installation, bug & sun screens, frameless/custom shower enclosures, shower & tub enclosures, custom tabletops, storefronts, window repair, glass repair, 24/7 emergency board up services.
Auto Glass.

Contact information

2222 E JONES AVE, Phoenix, AZ 85040

https://www.trueviewglass.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM