Top Hatter Air Duct Cleaning Company

I was extremely i!pressed with the 3 young men who came to clean and inspect my daughter's two fireplaces. They determined only one needed to be cleaned, and only charged me for one of the two fireplaces. They were so nice, communication was excellent, and I would highly recommend them to my family and friends.

As expected, visit was explained to me in detail by owner 🙂

Very professional, I am more then happy and in fact have referred them to a few friends. I will hire them again, for any vent, chimney etc cleaning. Thank you so much!!

Fine. Work was done quickly and professionally.

Was on time and chimney was clean after services!!

Came late due to unexpected large job but did NOT call and let me know

Very good as far as we know. They were very professional. It seemed to me the air was better after they completed the job.

Got there on time, did a great job. Prompt professional. A job well done.

Work was not done because of the poor impression created. Initially, I sent email to the firm but received no reply. Next, I called and left a voice mail, but no one called back. A couple of days later, I called again and expressed my disappointment. This brought a response from an employee who was more concerned with complaining to me about the quality of MY phone than anything else. Yes, the connection was bad but I am not responsible for that being the case; however, I told him that I would disconnect and call straight back, which is what I did. My return call went to voice mail. I tried again and, once more, voice mail. Hours later, I received a voice mail from the firm complaining about the difficulty in contacting me! P.S. I reside in Phoenix so this criticism is only about this city's branch of the firm.

I DID NOT USE THIS COMPANY—CHOSE AZ CHIMNEY AND AIR DUCTS INSTEAD. I HAVE COMPLETED A REVIEW FOR THAT COMPANY SO PLEASE DELETE THIS NOTE SINCE I DON'T KNOW HOW TO DO THAT. HAVE NOTHING AGAINST THIS COMPANY, JUST CHOSE ANOTHER ONE INSTEAD.

Went great. They were able to send a team out the day after I called. Two nice guys showed up on time the next morning and got right to work. One went on the roof and the other went into the laundry room where I had previously moved and disconnected the duct from the dryer. They found a fairly big blockage (lint) at the top of the vent that was causing the problem They cleaned up and even re-connected the dryer and pushed it back into place.

Pleasant and hard working. Would hire again

He found dryer vent from top of roof through attic was not connected but he cleaned it anyway,not sure how he could have done that correctly if it was not connected.. also he did not clean where dryer goes into wall. I went and found lent still stuffed in there He should have told me the about problem and came back at later date. It was money wasted

Great service. They go on roof and through dryer duct. Showed me all the lint that was extracted. Excellent job. No mess. Friendly.

Charged me only for inspection as fireplace had never been used. Also provided instructions for use.

I thought it went very well. The job was about three hours. They used covered mats in some areas and everything was in it's place and clean when they walked out the door. Service items were the ones I discussed on the phone before confirming a booking. Just a warning for someone that has not done this before - have some earplugs on hand.

Three workers spent over 2 hours cleaning the air ducts and the returns in my home. The workers were professional, answered any questions I had, and cleaned up prior to leaving. I had avoided having this done for years because I expected to have to move a lot of furniture or there would be messy clean up afterwards. This company worked around my furniture and covered it when they needed to. The actual duct cleaning didn't cause a mess. What little mess there was afterwards, the workers diligently cleaned up. No upsell either!

Provider was here for about 1 hour 45 minute, working diligently the whole time, as well as answered my questions. Was pleased with his work.

Alex, Mike, and Cisco came out on time. They covered any furniture that might get some dust/dirt on it with plastic. They removed all of the vent and return covers, took them outside and thoroughly cleaned them. They vacuumed out the vents, then went in with a swab covered in sanitizer. They kept performing this step until the swab came back clean. They sprayed sanitizer into the vent system and replaced all of the vent covers. They went up on he roof and cleaned the a/c unit coils. They cleaned out the dryer vent as well. The crew was very knowledgeable and professional. I will definitely be calling them the next time I need my ducts and dryer vent cleaned!

Super. Both men were professional, courteous and knew what they were doing. Left everything clean and neat.

I would use them again but it was a little bit out of their line of work.

Easy to schedule. Polite and professional. Did a great job. Fair price.

GREAT service very friendly professional went above and beyond to make sure the vents were clean and safe. Will be calling them to schedule again when needed.

They were very good. They had some mix up but they made it out. Every thing went well. Over all they are someone I will recommend. I have used them before too.

Everything went well. The workers were really professional and worked quickly and efficiently. My only complaint is that I mentioned that I was an Angie's list member and did not get the free chimney sweep or dryer vent cleaning which is advertised. Other than the cost which i think is high, I was very pleased. Also, when they learned of a misunderstanding on price they immediately refunded the difference. Top Notch!