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Tidy Casa

House Cleaning

About us

Tidy Casa is a high tech home cleaning services cleaning houses in Phoenix, AZ. Tidy Casa uses a hassle free advanced online booking system with flat rate pricing that doesn't require any estimates. All work is insured and your satisfaction is guaranteed. Book online today in seconds at tidycasa.com/book-appointment

Business highlights

10 years of trusted experience

Services we offer

Green Cleaning, House Cleaning, Maid Service, home cleaning, move-in/move-out cleanings, deep cleaning, spring cleaning

Services we don't offer

office cleaning, post-construction cleaning, hourly cleaning services/odd-jobs

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
6%
3
6%
2
6%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.6
responsiveness
4.8
punctuality
4.6
Showing 1-17 of 17 reviews

Tracey V.
05/2024
5.0
house cleaning
  + -1 more
I use Tidy Casa monthly and they do a great job every time. Professional, on time, and communicative describes the company standards. I would highly recommend.
Description of Work: Basic Cleaning based on square footage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tracey V.
04/2024
5.0
house cleaning
  + -1 more
I love this cleaning service. They always do an amazing job. Well worth every dollar spent. I highly recommend their services. My house is spotless!
Description of Work: Cleaned entire house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bettylou R.
04/2023
5.0
house cleaning
  + -1 more
We had a heavy duty deep clean done for my smoker mother with physical limitations and 2 pets. The home has not been properly cleaned in a long time. We paid extra a deep clean with heavy duty options and added the walls & blinds. They charge by sqft, 2bed-2bath townhome, so that along with the extra options It did raise the price significantly. Adilene and her partner spent 6 hours cleaning and I know they did a good job because we have cameras so I peeked a few times. The smoker and animals were not home to ensure the team was not interrupted. When they were finished, they locked up as asked. I tried to find a corner they missed or anything that I could find fault and I could not. They even dusted all the knickknacks and even washed all her ashtrays (which I did not expect). The walls felt smooth, blinds were clean, the floor and baseboards had no fur and both bathrooms and kitchen sparkled!! We are going to use them going forward, next time will be for a lot less $$. great.
Description of Work: We had a heavy duty deep clean done for a smoker mother with physical limitations and 2 pets. Added options for walls and wet wipe blinds

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Devon O.
02/2023
5.0
house cleaning
  + -1 more
I can not say enough how great they did. Went beyond my expectations. Very nice and did a fast effective job. Highly recommend!
Description of Work: Full house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ellen B.
01/2023
5.0
house cleaning
  + -1 more
Tidy Casa’s employees did an amazing job! Because of multiple setbacks in life over the past few years, my family had not been able to do any major cleaning and tidy casa came into a really bad situation and helped us tremendously. Will definitely use their services again.
Description of Work: Deep clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$332

Devon O.
12/2022
5.0
house cleaning
  + -1 more
It was so good ! She went above and beyond what we expected and would have her back any day. Thank you
Description of Work: House cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sue L.
09/2022
5.0
house cleaning
  + -1 more
Very well. Tidy Casa team has been cleaning my home regularly for over a year. The same very professional team comes every time. They do an excellent job.
Description of Work: Monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cecil W.
08/2022
1.0
house cleaning
  + -1 more
The cleaning I requested did not go as well as it should have. First - Vanessa and the other cleaning person (didn't get their name, can't remember if it was given) entered my apartment without knocking. Needless to say, that instantly soured the relationship. It was noted on the booking form that this was a one-time cleaning and that someone would be home. This was also the First Time that I've ever used your service. So to have someone just open my door and walk in without knocking just doesn't sit right with me. The excuse given was "I thought this was a move-out cleaning" as if that is supposed to excuse the lack of professionalism, courtesy, and respect to someone's home and privacy. Which begs the question of where the communication failure took place because the booking form and this email chain clearly show that the requested service was for a One-Time Deep Clean, not a Move-Out Clean. Second - I requested a deep cleaning, added heavy duty, and specified inside the oven as needing cleaning. While it was given an attempt at cleaning, it was not cleaned to a state that I would be satisfied with. Also the stove back, knobs, and clock face were not cleaned. The top of the Microwave and the top of the refrigerator were also missed. Now, I know y'all insist on coming back to 'Fix' your errors (200% Guarantee) , but what assurance do I have that my home and privacy will be respected and that your staff won't just leave, claiming no one is home because you better believe the door WILL be locked the next time they show up. I'm disabled and have trouble with my mobility thus when I know and expect someone to come and be at my door, I normally unlock it. In case I happen to be in a sad state and unable to get to the door in a quick amount of time I can just yell that it's open to let them know it's ok to enter. But just because the door is unlocked DOES NOT GRANT YOU PERMISSION to just walk into someone's home unannounced & uninvited.
Description of Work: Heavy Duty - Deep Clean

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$328

Response from Tidy Casa
Hey [Member Name Removed], so sorry again for the rude intrusion. I know having a disability makes getting around tricky, and it's frustrating when people can't be patient and leave before there's a chance to answer the door. The solution was to leave the door open so we could let ourselves in after being permitted. This was 100% done for our benefit, and we completely violated that trust. We take privacy very seriously, and this would have been an absolute deal breaker for me too. I can't say sorry enough. Everything in the review is correct. This job is a deep cleaning with someone home in our system. There was no reason why Vanessa would have thought it was an empty house. This is a HUGE oversight and not something we take lightly. I promise this isn't her or any of our cleaner's usual. We've already taken Vanessa and Graciela aside and spoke to them about this oversight. I promise this won't happen again with them or any of our cleaners. From reading the two one-star reviews, I sense having us back isn't an ideal solution, given the trust violation. We're happy to work together to find another solution that may improve this prior experience. We have been communicating on this via email. I also attempted to call and left a voicemail. Please reply to the email or phone call so we can connect and find a solution that makes more sense. :) As always, we're here to help and want to do everything possible to make this right. All the best,

Michelle W.
04/2022
5.0
house cleaning
  + -1 more
Jessica arrived on time. I wasn’t sure how long it would take for one person to clean my house. I was surprised when she contacted me saying she was finished - earlier than her proposed time. Did an excellent job!
Description of Work: General cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvette F.
02/2022
5.0
house cleaning
  + -1 more
The ladies did an AMAZING job, exceeded my expectations. Would highly recommend. Will use Tidy Casa again in the near future
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Fonta W.
12/2021
5.0
house cleaning
  + -1 more
Tidy Casa cleaned my house (condo), which was in very bad shape before I had family coming to stay for a few nights. My house was a cluttery mess and I had no time to get it situated before my family or the cleaners came. They did a wonderful job all things considered. They cleared things off the counters and put it neatly (as possible) in a little box. They deserved double pay for what they were able to accomplish in a short period of time! They even folded my toilet paper creating a decorative little flower on top. I was very impressed and would definitely hire them again! They've also recently made some adjustments to their online pricing. I like that you can easily select any add-ons you may want but can also take things off (like a room you don't need cleaned). I think this makes it even easier to make sure you get everything you need and not what you don't.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Ryan K.
09/2021
5.0
house cleaning
  + -1 more
The cleaning went great. They showed up on time did a great job with everything and I was very satisfied with the work. :) I've hired them twice for move-outs and both times it was a good experience.
Description of Work: Move-out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

Karen T.
11/2018
3.0
house cleaning
  + -1 more
I have been using Tidy Casa for a couple of months. They are prompt and reliable, however, the quality of the cleaning is just ok. Every time they fail to clean something. Also, they swiffer the floors but don't actually clean them. At the price they charge I feel they should at least mop the floors.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Gregory H.
07/2018
5.0
house cleaning
  + -1 more
The service ranges from good to excellent, depending on who is sent. They never miss and the apartment is always clean and fresh after they are gone. Pricey, but reliable.
Description of Work: Regular bi-weekly Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Pamela M.
04/2017
5.0
house cleaning
  + -1 more
Excellent job, will use again.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sharmini R.
03/2017
4.0
house cleaning
  + -1 more
It went well, very professional. Came on time & did a great job. But unfortunately it's too expensive for me.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$164

Mark S.
02/2016
2.0
house cleaning
  + -1 more
We paid extra for the move out cleaning of our house. 3 people showed up 40 minutes late and worked for an hour and a half. They performed a quick wet mop of the floors that cleaned very little. The bathroom showers were not particularly clean. The sinks were not done well. We could not see any improvement in the appearance of the toilets. This was an expensive service (almost $48/hr) for mediocre results.
Description of Work: Move out cleaning of 4 bed 2 bath house

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$230

    Contact information

    1 W Campbell Ave, Phoenix, AZ 85013

    https://tidycasa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Tidy Casa is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Tidy Casa accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Tidy Casa offers free project estimates.
    Yes, Tidy Casa offers eco-friendly accreditations.
    No, Tidy Casa does not offer a senior discount.
    No, Tidy Casa does not offer emergency services.
    No, Tidy Casa does not offer warranties.
    Tidy Casa offers the following services: Green Cleaning, House Cleaning, Maid Service, home cleaning, move-in/move-out cleanings, deep cleaning, spring cleaning
    office cleaning, post-construction cleaning, hourly cleaning services/odd-jobs

    Contact information

    1 W Campbell Ave, Phoenix, AZ 85013

    https://tidycasa.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed