Superior Stone, Cabinet and Tile LLC

very helpful sales staff, fast and quality installation

Great experience all around.

They did an excellent job on a small job that none else wanted to do, but they were a little pricy.

Great quality and quantity of different stones options. Removal and installation all in one day instead of weeks like other contractors

Great working with customer team here

August 2021 - This entire process has been the worst headache ever and our kitchen is still not done. I live in Tucson, but I'm helping my parents who live in the West Valley with their kitchen remodel. In January of 2021 we made our first call for a home consultation which did not occur until mid-February. We were assigned to Ray who seemed like a knowledgeable guy who said that he has been in the business for a long time. We had several different options for companies to go through but we wanted to go with them which was a mistake. The process has been extremely unpleasant. After our initial consultation, it was difficult to nail down our final plans because Ray was difficult to reach and he would always forget things that we told him multiple times. I had to contact Charles a few times in order to contact Ray so we could get our plans cemented. We had to go back and forth several times despite clearly explaining what we wanted to Ray. It was almost as if they didn't want our business, but we stuck with them and kept moving forward despite being ignored and not listened to. Again, I don't live in Phoenix, and I told Ray and Charles this, yet I had to keep going back and forth to Phoenix several times because the details that we painstakingly went over and over, were forgotten or done incorrectly. Signed the contract in March and paid $17,289 for Oakcraft cabinets. We waited until mid-July for our demo and install. Ray and Charles blamed COVID for the delay and didnâ t offer any apologies or give us a discount. We have a small 10 x10 kitchen. We didn't need any permits, no changes to the ceiling or floors, any tear down of walls or rearrangement of the kitchen layout. Superior Stone doesnâ t do any plumbing or electrical ¦they just remove the old cabinets, install new ones, install the quartz countertops and backsplash. We are still missing a cabinet, one of the cabinets was placed incorrectly, one of the drawers doesnâ t close fully, the outlet under the sink is exposed because the back of the sink cabinet was not cut correctly. We are missing crown moulding, and base boards, a touch up kit, and our spice rack, and more. By the way, we havenâ t heard from them since mid-July. It's a shame that the customer service is so poor because they could have had another contract for our bathroom remodel and many referrals for more businessâ ¦I really wonder if they treat their customers in Scottsdale like this or if it is just us?

These guys were professional, efficient, and answered every question I had along the way.

Very professional and timely follow up!

I needed to match an existing piece of granite so i had to settle on availability of the piece and size needed. I purchased a prefabed Island Counter Top and had it modified on location to fit. But the job was done as scheduled and completed. The crew that did the fabrication and install were exceptional! As a designer I deal with many different craftsmen and was very pleased with the outcome.

We used Superior Stone & Cabinet for laundry room and master bathroom cabinets....very pleased. The cabinets are beautiful. Ray Speer was great to work with.....Thanks Ray

We had Sean B. come out and give us a quote. After getting his quote we went to Superior Stone's beautiful showroom and picked out our countertops. This was the best remodeling experience that we've had. We had the countertops installed and they look so amazing! Thank you to everyone at Superior Stone for your amazing customer service and excellent quality workmanship!

They were amazing!!! I got a quote from the, went down to pick out my granite a week later and was able to schedule my installation 5 days after that! Sean Ballard was very honest and helpful. He made my decision an easy one. Fabrication was done right at the house saving so much unnecessary time. Thank you Superior Stone & Cabinet Inc!

Very professional from start to finish. Price was very competitive.

We expected a professional job and did not get it. The installers were not professionals.

Very good experience. Salesman, showroom and workmanship put us at ease. Kitchen looks great. Yep, I'd hire them again

Nice, professional

Quick, efficient, reasonably priced for a good product. I got quartz in my kitchen and they did a great job!

Very knowledgeable staff, sales and installers.

The guys were very polite, did a good job, and were concerned about doing it well. There seemed a lack of communication about scheduling between the sales people and installers.

Has been a good experience. Professional.

I live in Chicago but we own a Townhome in Arizona. My tenant called and said that the Kitchen countertop at the Faucet was broken and they could not operate the Kitchen Faucet. Superior Stone, showed up as scheduled, coordinated with the tenant and completed the work. The Stone is still in place.

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From Hunter's estimate, to the installation, to the plumber. All was excellent.

Great price! Great work! Beautiful counters!!