I contacted the provider for a quote on pool renovation. We set up a time to talk and see the work site. Two people arrived a bit late (I called to remind them) and they offered courteous and professional opinions and questions about the work I wanted done. We agreed that I could expect a quote in a few days. I did not receive the quote and called to ask when I could expect next steps. I never received a response.
Description of Work: I discussed pool renovation with the provider and hoped to receive a quote for service. I received no further follow up.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
3.0
JULIE A.
12/2011
5.0
pool cleaners
+ -1 more
They were great and we would absolutely hire them again!
Description of Work: We had a pebble tec pool that was cracking and peeling. They removed the surface and replaced it with a plaster surface that was our preference. They also added additional cool deck where there wasn't any before. They were great and we would absolutely hire them again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Kimberly K.
09/2011
2.0
pool cleaners
+ -1 more
They never followed through with a bid? How could I possibly hire them. When I asked for the bid I was given excuse after excuse.
Description of Work: I asked for a bid on pool remodeling. Someone came out and I had to take time off work to meet them. A month later I still could not get a written bid for the work. Eventually the owner called me back and gave me a speech about what it would cost. I still have no written bid. I ended up doing the work myself (sub-contracted) and saved about $5,000 from other bids.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kelly S.
08/2011
5.0
pool cleaners
+ -1 more
He gave me so much valuable information because I was having a problem with another pool company. He was very helpful and he said that when it comes time he would come out and give me an estimate. He didn’t charge me for the information. He returned my call the same day. He was responsive and was willing to give information without charging me.
Description of Work: I spoke to Superior Pool Construction over the phone regarding my pool.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
JULIE A.
10/2010
5.0
pool cleaners
+ -1 more
Outstanding! They listened to what we wanted, provided the estimate based on that, stayed within their estimate and did a quality job. They were very timely, completed it before their promised date and always kept on top of the job.
Description of Work: Our pool had pebbletec and was cracking. They removed it all, resurfaced it with plaster which is what we wanted, added some concrete decking to make it all flow better and have more surface area, and covered the decking with CoolDeck to match the original CoolDeck. They also replaced all the tile around the top edge of the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Robert M.
10/2010
5.0
pool cleaners
+ -1 more
I had used them 13 years ago for the same job and was very happy with the work. This time I got four estimates and they were lowest. All were rated highly on Angie's list under the Pool & Spa Service category except Superior Pool Construction. They didn't appear in the Pool & Spa Service category and I had to find them under some other category. Like before, their work was professional and the cleanup was very good. They always showed up when they said they would.
Description of Work: We have a 32 long kidney shaped diving pool. They removed the old plaster and hauled it off one day and then came back a few days later to put on a new coat of plaster. The finished pool looks great.
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Service Categories
Pool and Spa Service,
Concrete Pouring and Repair
FAQ
Superior Pool Construction is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:30 PM
Superior Pool Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Superior Pool Construction offers free project estimates.
No, Superior Pool Construction does not offer eco-friendly accreditations.
Yes, Superior Pool Construction offers a 5% senior discount.
No, Superior Pool Construction does not offer emergency services.
Yes, Superior Pool Construction offers warranties.
Superior Pool Construction offers the following services: Residential and commercial pool remodeling & resurfacing.