Our goal is to provide our customers with the absolute best Upholstery Shop in Phoenix, Greater Phoenix and the East Valley. Our experience has made us the most trusted source for Upholstery Antique Repair in Phoenix, AZ . Sitwell Upholstery brings a wealth of professional, courteous and prompt knowledge in Car & Boat Upholstery, Custom Furniture and Upholstery Repair. We focus on providing high-quality service for Commercial & Residential Clients. For almost 40 Years, Sit Well Upholstery has offered the finest custom built furniture . We specialize in; repairs, refinishes and custom stains for most wood furniture. We also offer services for all furniture including Antiques, Automobiles, AV's, Boats and Cornicis.
I learned a lot from Sitwell about getting your furniture reupholstered. I’d keep looking, but not here. It took them 4 times to fix a cushion. Then asked us to pay more for something that was in the contract to repair. Then Rick had the audacity to say we were costing him money, rude. He didn't do the job as promised, good grief. We feel ripped off by him, and held hostage so gave him an extra $300.00 plus. I would look else where or buy new, but not here.
We paid over $3300 to have a sofa upholstered, and they were suppose to tighten the springs in the sofa in contract, but didn’t , so instead of having to deal with them, and getting charged more we put a board under cushion which was supposed to be like buying a new sofa when done what a waste of money, should of gone with another company or bought new. Upfront lots of promises, but the work not done professionally. Its been a few years since dealing with them, and still upset I spent all this money, and the work was not done as promised. Plus when you sit in the sofa the cushions slide forward.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sit Well Upholstery Fabric & Fit Furniture
Hello O are you a customer? I cannot look up your info with the letter O.
Gerry Tinnin
04/2024
5.0
Google Review
Thank you, Rick and staff. You did a beautiful job on my dining chair cushions.
Rating Category
Rating out of 5
Yes, I recommend this pro
Bella
02/2024
1.0
Google Review
Seriously don’t shop from here people here seem so incompetent especially the owner literally lacks common sense. Their fabric selections are so outdated. The showroom looks so messy says a lot about their work ethic. Such an unprofessional place to shop at. Think twice before spending your money in this kind of place. The owner especially is so unprofessional a huge waste of time!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sit Well Upholstery Fabric & Fit Furniture
Hi Bella, We hope you are doing well. We do have all the fabrics one can choose from and also have access online to all the fabric companies we work with for access to many options. Usually when we have books out for clients to review they may be on the tables. We appreciate your feedback and hope you enjoy a wonderful day!
Melissa Randazzo
02/2024
2.0
Google Review
The workmanship in upholstery and wood refinishing is beautiful. The problem is with the owner Rick and communication overall. There wasn't any paperwork given at the start of the project. I was unhappy with the result (because of a communication breakdown) and instead of collaborating on a fix, the owner went into a long explanation (after I chased him down) that they didn't do anything wrong before he even heard my concerns. I wasn't attempting to blame but he went on the defensive immediately. He even said that he had me on videotape in the showroom discussing my choices, which is disconcerting. The finish for my chair was supposed to be a warm chocolate honey brown and it came back ebony. Rick stated that some woods take stains differently. When I asked why I wasn't contacted when the color didn't match the sample, he said "We do thousands of chairs and don't have time to call everyone". The insert in the cushion was a foam core with down wrapping. It was returned without a foam core and no one asked me if this was okay, which it's not because, for an all-feather fill, it feels like sitting on cement after they've compressed. Rick promised to call me back to see if there was something that could be done. I never heard from him. I have to sell my beautiful chair now because it's hideous and uncomfortable.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sit Well Upholstery Fabric & Fit Furniture
Thank you for your feedback. We understand that customer service is important and apologize for any miscommunication. We will try to resolve this for you.
MaryElizabeth “Betts” Rasmussen
11/2023
5.0
Google Review
Fabulous job on my cushions for my outside set. And very timely. Couldn't have been more pleased. Great find right near me!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Sit Well Upholstery Fabric & Fit Furniture
We are so happy you enjoy our services! We appreciate you! Have a wonderful day Mary!
Sandra M.
07/2017
5.0
upholstery
+ -1 more
Fine thanks
Description of Work: Recover 4 kitchen chairs and 3 bar stools.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
frederick S.
05/2017
5.0
upholstery
+ -1 more
Excellent job
Description of Work: Repair leather chair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Robin K.
05/2017
5.0
upholstery
+ -1 more
Perfectly!
Description of Work: Needed four dining chair seats replaced and recovered. Wanted fabric pattern to go a certain way and piping to be straight along the edges.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael M.
10/2016
5.0
upholstery
+ -1 more
The RV looks like new.
Description of Work: We own an RV that was needing some attention on the interior. Two couches and two captain's chairs needed new upholstery. Also we needed new carpet. They did it all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leslye L.
04/2016
5.0
upholstery
+ -1 more
unknown
Description of Work: Did a great job for a reasonable cost. Very happy with their work, will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Ellen M.
02/2016
5.0
upholstery
+ -1 more
unknown
Description of Work: I had a couch and love seat reupholstered and six dining room chair seat cushions re-covered. When I first contacted them in the spring, Rick came out the next day to look at my furniture and help me pick out fabric for the couch/love seats. I had my own fabric for the chairs. He sent me a quote within a few days. However, I decided to continue searching for the "right" fabric for the couch/love seat. Meanwhile, he sent me a very large sample of the fabric I had liked during his visit. He did not charge me for the yard of fabric even though I had not committed to the work. Fast forward several months, I finally decided to go with the fabric and re-contacted Rick. I told him the only reason I was willing to pay so much money to have a couch reupholstered instead of buying a new couch, was because I loved the way the cushions felt. Very comfortable, but supportive at the same time. He assured me the new cushions would feel the same way. He showed me different types of foam; but my cushions had foam/duck/down. He said that would cost me more per cushion. I agreed to pay that fee as long as they felt the same. Once the job was completed the fabric looked beautiful. However, the cushions were not right. Come to find out, my original cushions had springs in them in addition to the duck/down/foam. (I am not an expert on furniture construction, there was no way for me to know there were springs inside; but I believed someone at Sit-well should have known and discussed that as an option with me before the job started.) When I told Rick I was not happy, he assured me Sit-Well stands behind its work. He would do what was necessary to make this right. They took back the cushions and removed the new duck/down cases and inserted my former inner springs/foam centers into the cases. Then filled my cushions. All is well and we love our re-upholstered furniture! The dinning room chairs came out great too! Thank you, Sit-Well!
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Lynne M.
01/2016
4.0
upholstery
+ -1 more
.
Description of Work: Upholstered two benches and the work was very well done and ready on the date promised
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Rev Michael H.
11/2015
5.0
upholstery
+ -1 more
unknown
Description of Work: Recovered only the back of our mission style recliner. Great work. Saved the chair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
DONNA M.
06/2015
5.0
upholstery
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
curt S.
03/2015
5.0
upholstery
+ -1 more
unknown
Description of Work: Reupholstered several chairs and built and finished window valances
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Linda M.
01/2015
5.0
upholstery
+ -1 more
unknown
Description of Work: They covered 2 parsons chairs for me and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Daryl A.
08/2014
5.0
upholstery
+ -1 more
unknown
Description of Work: Reupholstered 6 dining room chairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
miriam G.
04/2014
5.0
upholstery
+ -1 more
unknown
Description of Work: My couch was much too low which made it rather difficult, at my age, to comfortably sit and stand. I thought that thicker and firmer seat cushions would solve the problem. When Ricky from Sit Well arrived with a sample foam pillow, he immediately determined new pillows were not required as my current ones was the same as his sample. He thus suggested replacing the current wooden legs with higher ones. It solved the problem, looked great, AND, cost much less then the cost of replacing the pillows would have been. It is most unlikely that from two options a supplier would recommend the one that would earn him less profit. In this case that is what Sit Well did. | |Mikki Gordon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
BARBARA W.
04/2014
5.0
upholstery
+ -1 more
unknown
Description of Work: Upholstered two arm chairs. Excellent job and very nice people.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Paula C.
12/2013
5.0
upholstery
+ -1 more
I was truly impressed with Sit-Well's professionalism, how smoothly the job went and how well it came out. The delivered on the promised date. The work was impeccably done. They were helpful and responded to my questions. I recommend them without hesitation.
Description of Work: Reupholstered 2 bar stools and 6 chair pads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Donna L.
12/2013
5.0
upholstery
+ -1 more
They worked out very well.
Description of Work: We used Sit Well Upholstery; they created some custom upholstered for outdoor furniture.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Sit Well Upholstery Fabric & Fit Furniture
Thank you very much for working with Sit Well Upholstery, it was a great pleasure working for you and look forward to the next time. Bringing back soul to your Sofa, love to your Loveseat and fun to your Furniture is our passion but we genuinely want to make you Happy and exceed your expectation. Thank you for recognizing our work and we a trilled you were satisfied with the job we performed, we are very proud of how everything turn out.
drew G.
10/2013
5.0
upholstery
+ -1 more
Not only did they have the best pricing in town, but they picked up and returned the chairs 4 days earlier than the expected completion date. Their work was great and its apparent that they have a lot of experience with slipcovers/upholstery. I was extremely pleased. People that come through my home love the chairs and comment on how great the slipcovers look. To say the least, I am a very happy customer and will do more business with them in the future.
Description of Work: Made slipcovers for 2 club chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Sit Well Upholstery Fabric & Fit Furniture
Thank you very much for working with Sit Well Upholstery, it was a great pleasure working for you and look forward to the next time. Bringing back soul to your Sofa, love to your Loveseat and fun to your Furniture is our passion but we genuinely want to make you Happy and exceed your expectation. Thank you for recognizing our work and we a trilled you were satisfied with the job we performed, we are very proud of how everything turn out. I would have responded sooner but only now have I figured how to navigate this site. I hope you and your family are enjoying the Holiday season and a Happy New Year
Pam W.
10/2013
5.0
upholstery
+ -1 more
I tried to clean my expensive old couch and pulled the overstuffed foam out of the seat cushion coverings. The fabric shrank slightly and some of the zippers warped and failed when cleaned, and there was no way on earth to restuff the old foam pieces back in. I thought I'd have to buy all new foam, if they could even be salvaged given the change to the fabric. I was SO bummed at myself! Sit Well took a look and reassured me they could trim the old foam, rewrap in new batting and restuff into the fabric covers (and repair the 2 broken zippers), for much less than fitting new foam. By not making them quite as thick (5" rather than 6"), they thought the impact of the shrinkage on how the cushions fit the frame could be minimized. At $50 a cushion, it was way better than a new couch or complete recovering -- and they did a spectacular job. Very fast -- 3 days -- and the cushions looked sharp, almost like new. Although not as snug as they were, they still fit the frame more than adequately. I will use Sit Well for any future upholstering needs, no question. Friendly, reasonable, fast, professional, and A+ quality work.
Description of Work: Repaired couch seat cushions I thought I'd ruined, and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Sit Well Upholstery Fabric & Fit Furniture
Thank you very much for working with Sit Well Upholstery, it was a great pleasure working for you and look forward to the next time. Bringing back soul to your Sofa, love to your Loveseat and fun to your Furniture is our passion but we genuinely want to make you Happy and exceed your expectation. Thank you for recognizing our work and we a trilled you were satisfied with the job we performed, we are very proud of how everything turn out. I would have responded sooner but only now have I figured how to navigate this site. I hope you and your family are enjoying the Holiday season and a Happy New Year
Barbara R.
09/2012
5.0
upholstery
+ -1 more
X
Description of Work: They made a custom cover for my outdoor television and did a super job. The price included 2 trips to my house to verify measurements. It's perfect and I imagine they would do a terrific job on larger items. At Christmas last year they restuffed my old sagging sofa bolster cushions and gave the piece a little more life. It's a shame we throw away old furniture when the fabric wears out when there is an alternative like Sit Well to consult.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Response from Sit Well Upholstery Fabric & Fit Furniture
Thank you very much for working with Sit Well Upholstery, it was a great pleasure working for you and look forward to the next time. Bringing back soul to your Sofa, love to your Loveseat and fun to your Furniture is our passion but we genuinely want to make you Happy and exceed your expectation. Thank you for recognizing our work and we a trilled you were satisfied with the job we performed, we are very proud of how everything turn out. I would have responded sooner but only now have I figured how to navigate this site. I hope you and your family are enjoying the Holiday season and a Happy New Year
Brenda L.
09/2008
5.0
upholstery
+ -1 more
Very courteous and professional, timely, the piece was picked up and redelivered to us when the work was done. We met Eric at the fabric shop to pick out exactly what we wanted - he even turned the two existing seat cushions into a single cushion as we requested! This is a much better option than bringing your old pieces to a landfill!
Description of Work: Eric reupholstered an old loveseat we did not want to part with - it's a very solid well made piece that only suffered cosmetically when our dogs were puppies (who hasn't been there?). He did an incredibly beautiful job!
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Service Categories
Upholstering,
Carpet Cleaning,
Furniture - Custom Made,
Upholstering - Boat & Auto,
Furniture Refinishing and Repair
FAQ
Sit Well Upholstery Fabric & Fit Furniture is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sit Well Upholstery Fabric & Fit Furniture accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Sit Well Upholstery Fabric & Fit Furniture offers free project estimates.
Yes, Sit Well Upholstery Fabric & Fit Furniture offers eco-friendly accreditations.
No, Sit Well Upholstery Fabric & Fit Furniture does not offer a senior discount.
No, Sit Well Upholstery Fabric & Fit Furniture does not offer emergency services.
Yes, Sit Well Upholstery Fabric & Fit Furniture offers warranties.
Sit Well Upholstery Fabric & Fit Furniture offers the following services: Upholstery - furniture, antiques, automobiles, boats. Repairs, Cushion Restoration, refinishes & custom stains - wood furniture - Custom Furniture