Sierra Hardwood Floors Inc

Scott Wysocki, Owner of Sierra Hardwood Floors convinced us to prepay for wood floor (hard to get). At the time to install we found out Scott had never ordered the wood floor and did not have the money to order. Six months later we have not been paid back. This owner is a thief.

We have used Sierra Hardwoods several times in the past, but the most recent experience was terrible. Scott broke several promises about when he would do the job and each time strung us out and was sometimes insulting. When the work was finally done, several weeks late, it was done fairly well, but a promised follow-up never happened.

Scott responded to the initial review and returned to do the repair correctly. The repair was done by Carlos this time and he did a really great job. Carlos and his helper sanded, matched the stain color, put in two boards, shored up the patched area and did a wonderful clean-up.

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This guy was awesome!!! After another provider let me down I called Scott. He came by right away and was able to start working on my floor right within 2 days. I have a beautifully repaired floor and had a very successful party thanks to Scott and Sierra Hardwoods. This guy knows his stuff!

I went to the store on 7th Street to look at hardwood flooring. The store was closed in the middle of the afternoon a few days before Christmas 2010. I called the phone number and left a message, saying that I was interested in an estimate for flooring. The owner was very responsive in returning my call. He told me he was on holiday and was due to return after the first of the year. He said he would call me when he got back to Phoenix. He finally called, but it was not till around the middle or third week of January. By then, I had chosen other options.

Went to showroom in the middle of the afternoon a few days before Christmas, but it was closed. Called on the telephone to contact the owner. He called me back quickly but was going on vacation for 1.5 - 2 weeks. I didn't think I wanted to wait that long. However, when I found other quotes high, I called him and told him I would like him to give me a quote when he returned to Phoenix right after New Year's weekend. I didn't hear from him till 2-3 weeks after that January 3, 2011 date. By then I had already installed my flooring. Thus, while he was responsive by phone, he did not follow up when he said he would.

Scott provided us with an estimate and required a deposit for the materials. Then, when the wood arrived, they began the work. The stairs under the carpet were in pretty bad shape, so the crew spent a lot of time preparing and then finishing the steps to adjust for the poor quality of the original work. They spent time making sure that all of the miter lines were correct and professional. They arrived each day on time and worked unsupervised each day for three days. At the end of each day, they clean-up and the house looked normal. I will use Scott and his company for ANY flooring project and highly recommend them.

So far, I've enjoyed working with them but I don't know yet if we will using them. I chose to call them for the quote because of the reviews on Angie's List. They were very professional, prompt and easy to work with. He explained everything really well and took his time to evaluate the floor and situation. He listened really well and I would tell others to definitely give them a call, they seem like good people to work with.

The job was very well done. I spent $2700 on the job. I would recommend them to others. They were very professional and responsive. They did exactly what they said that they would do. I will use them again in the future.

They were very professional and took pride in their work. They were courteous, punctual and followed up with what they said. The job took two and one half weeks, which they stated up front. Some other company told us three days. They offered more types of product than most others and their price was reasonable.

Scott and his crew did a superb job on our floor installation. The stairs were tricky because they were basically installing wood on a staircase that had just been created by framing in an existing floating-tread staircase but they handled everything with aplomb. They worked weekends to make sure the job stayed on schedule as it was part of a larger, tightly scheduled renovation. They were very patient and worked with me to come up with just the right stain color. The floors look great and I have since recommended Sierra to other friends who have used them and been very happy with the outcome.

Scott, the owner, came out to measure on a weekend and we then selected our wood. After some problems from my end and his in terms of scheduling, a crew finally came out to install our wood about seven weeks after selection. Went perfectly. Clean-up was done well and all the little problems were addressed while the crew was there. Scott supervised the job on-site on an every other day basis. Lisa, who handles the administrative end, was a delight to work with. The job came in exactly on estimate; there were no surprises with the pricing or how the pricing was determined. The materials pricing was reasonable and not massively inflated, as was the case with several of the other floorers that we looked at for the same brand of flooring.

The floors are beautiful. It was great working with Sierra Hardwood. They are true professionals.

I tried for 3 weeks to schedule the work - I left several messages on the answering machine with no call back. I finally got a hold of someone and she said she would get back to me with an install date. That was 10 days ago. If scheduling work is this hard and they are this unresponsive then I will go elsewhere.

The company did not return my phone call.

Very professional company that takes pride in their work. The owner worked along side crew to make sure job was done to perfection. The final result was an excellent looking wood floor. I highly recommend them.

They did an installation of wood I'd provided in most of our home. They did an exceptional job. The crews were always here when they said they'd be. They worked non-stop, and worked around our scheduled. The prep work, and explanations they gave were better than anything we've ever experienced before.