SHELVES THAT SLIDE

I initially chose Shelves That Slide based on their positive reviews on both, Angie's List and Yelp. I'm leaving the 1 star rating because I've called, twice, in order to schedule an appointment to have a consultation to have shelves installed by the sales/installer for my area Jeff, and he didn't bothered calling me back in a timely fashion or show up for the scheduled appointment. My first call was on Wednesday, May 22, 2019, and I was told that the installer for my area would call me within 24 -48 hours. I assumed the reason that he hadn't called within that time period was due to the Memorial Day weekend, so I decided to wait until Tuesday to call again. I called May 28th and the phone agent looked up my phone number and apologized for the installer not contacting me and said someone would call me that day. Finally on Friday, May 31st, Jeff calls and apologizes for not getting back to me sooner and we schedule the consultation for Monday, June 3rd, between 8:00 - 8:30 AM. On Monday, June 3rd, 8:30 comes and goes without a phone call or a text explaining why he hasn't shown up. About 11:30 Jeff calls to say that's he's sorry, but he's running late due to tons of phone calls that he had to make, yet throughout those "tons" phone calls he couldn't manage to fit one in to me, and his appointment that should have only taken a half hour ran late. We rescheduled for Friday, however I'm canceling that appointment. First, I don't have one bit of confidence that he's going to arrive on time. And, secondly, I have ZERO confidence that my order will be installed on a timely basis, if by chance, he actually shows up to measure and take my order. I shouldn't have to make accommodations, waste my time or chase someone in order to give them my money. I'll chalk this up to an omen and save my money for something else.

1 week without ever a courtesy response to my request. Very poor customer service

They initially came early in the month, but then they needed to manufacture the sliding shelve part. They had a special, 10 shelves for $599 and tax. They did an excellent job. I was very pleased with the price. I thought the quality of the work was excellent. Overall, I was very pleased. They were very punctual.

Super. Fast, efficient and I love the shelves!

Chris did an extraordinary job. We had cabinet work done that resulted in a change of hinges on for one cabinet - Chris had to have another different sized slider made - and did so at no additional cost ! We also has Spencer's Appliance modify a cabinet for a new Monogram Speed Oven - Chris fixed a mistake they made voluntarily. Another cabinet door needed a slight adjustment after the painter reinstalled it - Chris fixed that at my wife's request. This was all definitely "Above and Beyond" which justified the cost of the shelves. Would definitely recommend shelves that Slide with Chris as the installer !

I rec'd a call for a consult & quote same day as I had placed my request. The Tech was REALLY nice & seemed very knowledgeable. The pricing was a little more than I had hoped to pay; we ended up on the back end of the time frame the Tech had given us; the shelves are definitely fulfilling their purpose, but are not the quality of the roll out shelving that our home was originally built with, so that was disappointing when comparing the two in the same room.

Each cabinet was measured so that the finished product would fit. These shelves were designed for my cabinets and not some ready made shelves for generic cabinets. I was told how long the process would take to finish the shelves and the time frame given was the exact time that it took. Travis, the installer was professional and did a great job on the installing. I love the finished product. No more bending and looking for something in the back of the lower shelf. I found items I didn't know I had when I removed cabinet contents prior to the shelves being installed. I have a bad back so having the sliding shelves will be a positive impact.

Estimator (who was also installer) arrived on time and gave us an estimate that was consistent with their website specials. He arrived to install shelves on the agreed to date and installed all but two shelves without a hitch. There was a slight problem that had to be fixed at the factory with two of the shelves. The installer returned two days later and fixed the problem. It has been two years since the installation, and we couldn't be happier. The shelves operate flawlessly! If you need sliding shelves, do not hesitate to use this company.

All went great! My installer (Travis, if I'm remembering correctly) did a great job measuring then installing. Can't imagine how it could have been any better. Highly recommended!

The "Shelves that Slide" web page gives straightforward instructions on how to measure one's kitchen cabinets and pantry. The order form is easily submitted online through the web page. We ordered 10 "premiun quality" shelves that are nicely finished in birch. The delivered price including UPS shipping with our custom dimensions was less than the cookie-cutter sized ones at the big box stores, and our quality was much higher. The web page indicated that fabrication takes 1 to 2 weeks. One day short of two weeks, we got the emails that our boxes had been transferred to UPS. 5 days later they were on our front porch. The quality was better than anticipated. We installed our sliding shelves directly on top of our existing fixed shelving - this loses you a little vertical space, but it does make installation dirt simple. Each shelf requires at most 8 screws. Once I had done one shelf, each subsequent shelf took about 30 minutes time including unloading the existing shelf and then reloading the new sliding shelf. I will be doing business with this company again. Since there is no "brick and mortar" presence in MN, one must deal through the internet. However, I did check in advance and Shelves that Slide have an A rating with Angie's List in Arizona.

The installer arrived promptly to measure my cabinets to make sure that their custom shelves would fit (which they did). The installer arrived promptly to install the drawers. I find that the drawers to be an excellent product and reasonably priced. Supervisor Chris Vargas followed up to ensure that I was happy with the sliding shelves. I have used Angie?s list since it first began and this is the first company that I have given a highest rating. I believe that the people at ?Shelves That Slide? go above and beyond to provide excellent service and products. I recommend ?Shelves that Slide? without any reservations.

We have had so many contractors providing bad service over the last year that it was a pure delight to have this go so well. It was such a small job that they probably made very little money on it, but provided professional service anyway. Previous to contacting Shelves that Slide, I had gone to both Home Depot and Lowe's. Both could only provide cookie cutter shelves, and only certain sizes (not the size I needed). Home Depot had an online option to design a custom shelf, but that didn't go well, and the associate in the store knew nothing about this option. Oh, and it would have cost much more. If only I had thought to contact Shelves that Slide first I would have saved myself literally hours of my time. They even shipped it to Overgaard, AZ. It arrived a day later than scheduled, but I had allowed for that. It was made exactly to my specifications. Extremely happy with Shelves that Slide. If we ever purchase another house that needs sliding shelves, they will be my first and only contact.

Since moving to this area and hiring a variety of companies for various jobs, I have not had anyone as ambitious, courteous, and as helpful as Chris. Although our job was a small one, he treated us a major job opportunity. This is the kind of service that is hard to find in our society today. Thank you Chris. Prompt, timely, efficient. Cleaned up and was on to another job.

Perfect....great job. We ordered 10 more

Good clean job. It was nicely professionally done and handled well.

Nice man, efficient and fast!

prompt - friendly - suggested an additional shelf under cooktop ... LOVE IT ! I recommend highly.

Rolly measured the job, gave an estimate, placed the order, then installed the shelves a few weeks later. I'm very happy with the result. I wish I'd done this years ago.

We were pleased with the provider from start to finish. Good quality of the product and installation. The same person provided the estimate and made several suggestions for ways to utilize their product. We now wish we had done this years ago. It makes accessing cooking pots and other items much more accessible than digging through deep shelves to find something hidden in the back.

Did a great job, work was very professional, was consistently late for appointments, which is the only negative.

They were extremely professional. Billy is great to work with and cleans up site when he's done.

He came well on time, in fact, 10 min. early, got right to work, and was finished in a jiffy. The shelves are great, and the price was right. Extremely professional.

Chris came out and measured for all the shelves. We agreed on the price and the number of shelves we required. He explained that it would take a couple of weeks to build the shelves and he would call for an appointment to install them. He called and we agreed on today for the install. Chris arrived a bit ahead of time and did the install to our satisfaction. We are very pleased with the shelves. I must add that it was a pleasure to work with Chris. We enjoyed the interaction with him and found him to be very personable. He took the time to do the install right but was also prepared and the install went very smoothly. We are very happy and would not hesitate to recommend this company.

They are going begin the work tomorrow. The estimate was free and it is an exact number. I had no problems with them. There are other people in my park who have used them.

I would give them an A1 grade. They gave me a recommendation for a company to install drawer handles throughout the house.