Rob's Roofing LLC, AZ

The salesman was great. But the follow-through by the workers was horrible. No communication within people in the organization, they left a mess in my yard, and got very testy when I called about problems.

Great and efficient

Great, very professional. A job well done.

Quick turnaround. From signing of contract to completion of work took only 10 days. Underlayment and battens were delivered two days after contract signing. Dumpster arrived the following day. Started work the next day. Worked 10 hour days for 4 days until work was completed. Cleanup was good.

From start to finish, Rob’s Roofing went above and beyond to ensure we were informed and comfortable with the entire roofing process. They were the 4th roofer (out of 4) to come to the house and assess whether the roof needed a repair or a replacement. The roof was over 21 years old, so I figured it had to be replaced. Chris came over and was the only one of the 4 to ask to see the attic. He found water damage that I didn’t know about and provided me with the pictures he took while inspecting it. This alone was great service! (No other roofer even asked to see the attic). Additionally, he explained the process and materials that would be used. No surprises here as they completed the project in 3 days, just as we were told. Tracy, the office manager, was also very responsive when I needed an HOA document signed. Within 15 minutes she signed it and emailed it back to me. Great service here, too! The work crew arrived nearly exactly when we were told they’d showed up and got to work right away. Jose knocked on my door a short while later and introduced himself as the project lead. He educated us on the roofing material along with the vent replacements, bird stops, spacing of the battens, and the steps that each worker was doing. Communication was exceptional. We received regular updates on the project’s progress, so we were never left wondering what was happening. Jose was persistent in keeping us informed and it was clear that he genuinely cared about educating us, not just getting the job done. The guys replacing the roof worked hard and used a blower to clear any dirt and debris from the roofing tile and gutters. When the work was complete, we were amazed by how thoroughly the work crew cleaned up. They used a magnet to clean the front and backyard for any nails and hauled away the old pieces from the roof. After they left, I did a search and found no nails and a clean yard. Even the cleanup was thorough. Chris, Tracy, and Jose were professional and knowledgeable and provided exceptional customer service. We’re glad we chose them and will be recommending them to neighbors, family, and friends.

Roof Inspection was done really well. All issues were addressed. I am now waiting for a home inspection to make my next decision on having the major work done.

Good quality until the last hour of the day when the crew rushed to get home by quitting time. Communication was poor; no English speaking crew member. We were left with one unacceptable finished side of our roof. It was one month until a crew came back to fix the error. We paid top dollar and should have been serviced better than this.

Very Well, getting new roof and they gave me a temporary fix (for free) until they can R&R the roof.

Great Price was to hign

Chris inspected our roof on the outside and in the attic, he took pictures of all parts of the roof and then sat down with us and explained in detail the condition of our 23 year old roof. After my wife and I decided “with absolute no pressure from Chris” we wanted everything replaced but the tile we went with their “Cool Roof System” Chris was very professional and made sure we understood everything. I can’t say enough about the installation crew and process. Jose Madrid the crew chief explained to us everything going to be done to the roof, he is an absolute professional in every sense of the word. His crew that did our roof knew exactly the quality of work he expected from them and they did not disappoint. Anything that was questionable they brought it to Jose’s attention and if it wasn’t perfect it was fixed or replaced. They worked quickly but never compromised the thoroughness and integrity of their work. We highly recommend JOSE MADRID and crew and ROB’S ROOFING LLC Terry B.

Chris came right on time and moved quick, knowing i was on a tight schedule, but that didn't mean he wasn't thorough! He gave me by the minute images of the problems my roof is facing and then gave me a breakdown on how roofs even work and then gave me a very reasonable quote. Super friendly, super helpful. I'll definitely be going with Rob's Roofing as soon as i get my budget plan in order.

We just had Rob's Roofing remove & replace our 29-year-old tile roof on our home in Tucson. Jake R did a great job of explaining the benefits of the products they use vs. lesser materials used by some competitors. He answered all of our questions and was a pleasure to work with from start to finish. The roofing crew was one of Rob's in-house teams (not subcontractors). They were very professional, efficient, and conscientious about cleaning up each day. We strongly recommend Rob's Roofing!

Would highly recommend them. Harrison did a great presentation was honest and straightforward. Chris did a great job on proper inspection of finish job. Also ask for feedback back and we shared our thoughts which he was glad we did.

Had an amazing experience; both Chris and Andy were great to work with and explained the process perfectly. The instal process was fast and easy. Definitely recommend using these guys.

The front yard was not cleaned. The birds wiring on the roof had to be repaired which cost me roughly $1,700.00.

Excellent Done well, efficient, timely Well explained to us with choices we were able to consider We recommend Rob’s and we’re very satisfied with their work.

Great work. Fair pricing. Was accommodating to what our roofing needs were. The sales person was great and spent over 2 hours assessing our roof and walking everything through with us!

Very well. Except for the directv satellite dish wasn't put back on the house. That cost me $95 from directv.

Did a great job. Great communication.

AN ABSOLUTELY PHENOMENAL EXPERIENCE 👏 💯 SATISFACTION !

very informative but too limited in scope. They pushed for complete long term replacement only instead of offering a short term solution or minor patch. I hired a local handyman to remove, tar and replace a few tiles. I guess to them when the only tool you have is a hammer everything looks like a nail to them.

It went very well. Dorian and Joey were very helpful in the total process.

I had no plans or desire to get my roof done, but after an assessment by Sam & Mariah, I was convinced and confident that it needed to be done and that it would be done in a quality manner using excellent materials. I was not disappointed. The crew was excellent, hard-working, and meticulous, despite the challenges my roof presented, and they cleaned up at the end of each day. Sam is a rock star. I will definitely recommend Rob’s Roofing and they will be the only company I would call again (but I don’t expect any roofing problems will arise for quite some time)

Rob’s representative Dylan is really kind and enthusiastic with us. He is knowledgeable with any questions we and patient with addressing our concerns.

Dylan H. was friendly and knowledgeable about the process to replace our roof. He made a great presentation giving me many options to choose from that would work specifically for us. Great job. Thanks.