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Rideout Air Conditioning

Heating and Air Conditioning

About us

Additional DBA - Rideout Comfort Air Conditioning is a family owned business since 1993. The company was started by Charles Rideout and later joined by Tina and Paul Rideout. The Rideout brothers have worked in the HVAC business since 1970's. We service the Phoenix metro area, our technicians are factory trained and professional. We are members of the Arizona Heat pump Council, APS Approved Contractors and members of the Better Business Bureau. Equipment replacement estimates are always free.

Business highlights

28 years of trusted experience

Services we offer

HVAC installation and repair service, cooling & heating units, evaporative coolers and ventilation. We service on both residential and commercial equipment.

Services we don't offer

no duct cleaning.

Amenities

Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
0%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.9
value
4.0
professionalism
5.0
responsiveness
4.9
punctuality
4.8
Showing 1-9 of 9 reviews

Melissa H.
04/2014
1.0
heating & air conditioning/hvac
  + -1 more
My realtor recommended I have these guys look at the AC in my new home. They were very professional on the phone. My problem is that they say that they looked at my AC unit and then quoted me $1200 to fix the leak and fill it with freon. I was a little skeptical because it didn't look like anyone had touched the AC unit. I recently got a second opinion and they fixed it for less than $100. THERE WAS NO LEAK AND IT WAS FULL OF FREON. If anyone needs AC repair/service, I would highly recommend NOT using this company.
Description of Work: They made up a quote for a job that didn't need to be done.

Rating CategoryRating out of 5
quality
1.0
value
1.0

$1,200

Response from Rideout Air Conditioning
could you provide an invoice #

Julie L.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
|Paul patiently measured and calculated in order to determine the best unit and best result for my home. It is working efficiently and much more reasonably than the prior one did.
Description of Work: replaced a/c unit. Added additional ducting.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Rideout Air Conditioning
Thank you [removed member name] for your comment on our Angie's List profile. Glad that your unit is working to your satisfaction. Please call if you need anything more.

sharon L.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
This is a family-owned business we've used for several years to service and repair of our 30-year-old heating and cooling unit. They are always prompt, courteous and helpful. When the time came to replace our old system, I researched several other companies, and got 3 additional estimates before hiring Rideout to do the job. They came in at the top, in my opinion, and I trust them. The job is finally done, and I'm extremely happy with the way things went. The workmen were professional, prompt, friendly, courteous, careful, and efficient. These people know their business! I would certainly recommend Rideout AC to anyone needing AC/heating service, repair, replacement.
Description of Work: Replaced a 30-year-old heating and cooling system in a manufactured home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Response from Rideout Air Conditioning
Thank you [member name removed] for your positive comments. We were glad to do that instillation this winter. We hope that your new unit lasts 35 years like the one we changed.

Susan P.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We like them. His name is Charles Rideout. They are just very reliable and very honest. They do thorough work. The new conditioner cost thousands of dollars. Our overall experience with them is excellent. With regard to price, we've never really compared prices; we've just have always gone with them.
Description of Work: Rideout Air Conditioning put in a new air conditioner for us. We have used them for years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rideout Air Conditioning
Thank you [Member name removed] for your positive review of Rideout Air Conditioning. We enjoyed the challenge of fitting the new equipment into the attic space. We appreciate the long term business with you and the other members of your family.

Julie L.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are super. I've known them for 30 - 40 year and they are really patient. They are a family run business. When they replaced my AC, I had 5 companies to give estimates but all of the companies, except Rideout, missed that fact that I had 3 phase electrical system. The old unit was actually over sized for the house and all the companies just gave me an estimate to get me a new AC the same size. Rideout came out and meticulously measure my home for about an hour and gave me the best recommendations. He also made the intake larger to make the system more efficient and make sure it was getting enough air.
Description of Work: They replaced my AC for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg Z.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They fixed my AC quickly and they are knowledgable. Little pricey though.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Ann Marie D.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
We replaced 2 15-year-old TRANE systems with (2) 3 ton 17 SEER 2 stage American Standard systems. We got bids from 3 companies and realized quickly that we did not want to hire a company that sends out a salesman because we weren't sure exactly how the air handlers would be installed in our attics. Consumer Reports states that it is more important how the system is installed than what brand it is. (Although after reading customer reviews on line we knew we did not want Lennox.) We did not like any of the first 3 companies who gave bids, then had a neighbor recommend Rideout Air Conditioning. One of the owners, Paul, came out. We were very impressed with his knowledge and explanation of exactly how the air handlers/coils/heaters would be installed in the attics. They did a fantastic job. Our previous heater had mold in it since it was not hung level. Paul made sure the new systems are level and created a very sturdy base to go under them to be sure they stay level. Paul, also, explained that American Standard (owned byt the same company that manufactures TRANE) has an excellent extended warranty and has parts stores throughout the valley, making it his favorite choice. We are thrilled with our new system. Paul and his crew sealed around each of the ducts at the registers and made sure the air flow is balance. We no longer have hot spots in the summer or cold spots in the winter. The difference is amazing. We could not be happier with our new American Standard heaters and air conditioners and the way in which they were installed.
Description of Work: Replaced 2 split systems, air conditioning and heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Rideout Air Conditioning
Thank you [Member Name Removed] for your positive review. Yes, our mechanics, Charlie and I (Paul) do all the sales. I find it's best to have someone very knowledgeable do the sales, and make sure we avoid any problems with an installation, before it's installed. Yes, I feel American Standard/Trane is the best, most reliable brand. It's what Charlie and I have on our homes. Also, our friends and family.

John N.
03/2009
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased.
Description of Work: Insatalled a new split unit in an older home. There are always challenges in retrofiting an older home and these guys had the patience and determination to do it right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Rideout Air Conditioning
Thank you for your review, we really appreciate your comments

MARY J.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
This company is reliable. They do great quality work, they are really fast workers, they told me exactly what they were doing and I felt that that was very considerate. The price is a little high but you get what you pay for.
Description of Work: They installed a complete air conditioner unit, taking out the old one and disposing of it. The work took 2 days and they have done follow up jobs on all my 3 homes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Rideout Air Conditioning
Thank you, we appreciate all the business you've given us over the years on all your properties.

    Contact information

    21615 N 27th Ave, Phoenix, AZ 85027

    rideoutac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Rideout Air Conditioning is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Rideout Air Conditioning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Rideout Air Conditioning does not offer free project estimates.
    No, Rideout Air Conditioning does not offer eco-friendly accreditations.
    No, Rideout Air Conditioning does not offer a senior discount.
    No, Rideout Air Conditioning does not offer emergency services.
    No, Rideout Air Conditioning does not offer warranties.
    Rideout Air Conditioning offers the following services: HVAC installation and repair service, cooling & heating units, evaporative coolers and ventilation. We service on both residential and commercial equipment.
    no duct cleaning.

    Contact information

    21615 N 27th Ave, Phoenix, AZ 85027

    rideoutac.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM