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Rick's Pool Care LLC

Pool and Spa Service

About us

As of today, Rick's Pool Care has only one employee. Rick. Occasionally he will bring in some outside help from subcontractors, with large jobs. Rick's has licensing with both the City of Phoenix #10005443, as well as the State of Arizona #20489374. Rick's also carries Liability and Hazardous Materials insurance. Rick's Pool Care takes pride in providing friendly, honest and knowledgeable spa and pool service... the first time.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Residential Swimming Pool Service, Residential And Commercial Swimming Pool Repair, Hot Tub Repair, Consulting and Inspections.

Services we don't offer

Pool Surface Work

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
4.8
punctuality
5.0
Showing 1-7 of 7 reviews

Linda S.
05/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Assisted and answered questions about setting up timer for variable speed pump, checked self-leveler and recommended replacement and lubricated backwash valve. Also gave recommendations for cleaning products and checked chemicals.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael F.
06/2014
5.0
pool cleaners
  + -1 more
I sent out a bunch of emails to different pool companys on Angies List for help with my above ground pool and no one but Rick was wiling to come out and even give me a second look, hes a great guy very friendly and helpful.
Description of Work: Rick gave me some helpful adivce on my above ground pool

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa J.
05/2013
5.0
pool cleaners
  + -1 more
They are reliable, nice, and friendly. We have no problems with them.
Description of Work: They come over every week for pool maintenance. They also fixed a couple of things that were broken in our equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Bryan T.
05/2013
5.0
pool cleaners
  + -1 more
I called Rick when I was looking for someone to perform weekly pool maintenance. Even though I am not in his service area, he took the time to recommend a couple of other people who were. I really appreciated the help he gave me.
Description of Work: Pool Maintenance Referral

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Philip U.
03/2012
5.0
pool cleaners
  + -1 more
The work was done well and professionally. I accept the truth of the response to my earlier report and apologize for misremembering the circumstances.
Description of Work: Replacement of pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Response from Rick's Pool Care LLC
Member, I'd like to take a moment to clarify things from my perspective. 06-03-2010 was the first visit my company made to correct a pump related issue.The pump had a leaking seal plate o-ring and lid o-ring. 12-01-2011 was the second visit for a pump related issue. The need for the second visit was because the pump had overheated due to a lack of water. Not a lack of workmanship from a prior visit. The seal plate had gotten hot and began to warp and leak. These visits were 18 months apart, not 6 months. I also spent some extra time there discussing and making some safety related issues safe for your rental property. I feel that your review did not fairly encompass the quality of services that I have provided for you over these years. Thanks for reading, Rick DeRouin

Mark K.
10/2011
5.0
pool cleaners
  + -1 more
Contacted Rick and met hi at the house. Since this is a 2nd home for us Rick does all the cleaning and chemicals while we are gone.
Description of Work: Rick comes every week to clean and provide the necessary chemicals. Every time we visit our 2nd home the pool is just beautiful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathie M.
10/2010
5.0
pool cleaners
  + -1 more
Rick was a life saver! My husband recently passed away and wanting to keep the pool as nice as he had, I contacted a pool service to provide a weekly service. They were jerks. The pool kept getting greener and greener. I came home one night, expecting to meet one of their supervisors and no one was there - and the supervisor had left for the day. I started going through the listings on the internet and Rick answered his own phone. I was melting down but even though he was at the market, he kept talking to me until I calmed down. He came over that night and reassured me that the pool would be clear in a few days. Can't say I know exactly what he did, but he fixed it. He got it looking as it did when I husband did it and kept it clean and sparkling until I moved. When I moved out of the house I called him at the last minute to come drain the pool - which he did the same day. Rick went above and beyond for a crazy old lady who never paid attention when her husband tried to tell her how to take care of their pool. He was kind, reliable and always showed up when he said he would. I would stay clear of the bigger groups whose customer service was terrible and who didn't know what they were doing!
Description of Work: My pool was turning green and efforts by a bigger, better known group in the valley had failed to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    2616 W. Roveen Ave., Phoenix, AZ 85029

    www.rickspoolcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    Rick's Pool Care LLC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: Closed

    Rick's Pool Care LLC accepts the following forms of payment: Check
    No, Rick's Pool Care LLC does not offer free project estimates.
    Yes, Rick's Pool Care LLC offers eco-friendly accreditations.
    No, Rick's Pool Care LLC does not offer a senior discount.
    Yes, Rick's Pool Care LLC offers emergency services.
    Yes, Rick's Pool Care LLC offers warranties.
    Rick's Pool Care LLC offers the following services: Residential Swimming Pool Service, Residential And Commercial Swimming Pool Repair, Hot Tub Repair, Consulting and Inspections.
    Pool Surface Work

    Contact information

    2616 W. Roveen Ave., Phoenix, AZ 85029

    www.rickspoolcare.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    Closed