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RELIANCE REFRIGERATION

Heating and Air Conditioning

About us

Reliance Refrigeration is a family owned business. We have been in business since 1984. We take pride in the integrity of our work. Reliance offers special financing on new installations.

Business highlights

41 years of trusted experience

Services we offer

HEATING & A/C

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-10 of 10 reviews

Cindy G.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The work was done quickly and efficiently
Description of Work: Replacement of 2 heat pumps

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,550

Richard S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did great, very professional service technicians

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Linda C.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were very good. He was very knowledgeable and came when he was supposed to come. Pricing was also reasonable.
Description of Work: It was a service call. They replaced a fuse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Frank L P.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I will fill in the details as soon as we are done with the most recent issue. We have FIVE A/C units in the house. Six, now that I think of it, with only maintenance yearly and as needed. Never waited very long. Small family business, very attentive. More detail soon.
Description of Work: Responded to two recent calls for water accumulating behind an air handler unit in our bedroom very promptly, and as usual. We have used Reliance for years with nothing but good things to say. Other service people that Dalen, the owner, has referred to us for things he could not do have also been top notch. Plumbing, for instance. We will likely be replacing the unit in question soon and would not consider any other provider, given the track record. I think it is useful to research all comments, because one finds out how long the service has been around, as well as the service records. The oldest comment here is 2004, but we have used Reliance for at least 5 years before that. fp

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
From my initial contact, Reliance was awesome. I explained my house had 2 units. Before providing my quote, they came out and tested the heat in the house from different rooms and recommended 2 different size units to help keep costs at a minimum and that it would be more effective to move the units to the roof. I took their suggestions and have only had a couple of minor problems since then. When I called with those issues, they listened, called back, explained what they thought the problem was and came out promptly to fix.
Description of Work: Removed 2 ground mounted airconditioning units and replaced & installed with 2 new roof mounted Trane 2.5 ton Heat pumps. Redid necessary duct work to acommodate new configuration. Removed and replaced 2 new digital thermostats. Installed 2 new condensation lines, They removed all old equipment and debris. I found the company to be extremely customer orientated and friendly before, during and after the installation. The property was cleaned up. Reliance Refrigeration far exceeded my expectations and I would definitely recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

RAQUEL S.
01/2008
5.0
heating & air conditioning/hvac
  + -1 more
We have had Reliance work for us for years. They put in a new unit and have serviced our existing units every year. Very professional but very friendly. A family run company. Have always been very responsive to emergency calls (especially in the Summer!). I can't say enough about them.
Description of Work: New unit put in and existing units services every year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

CHUCK M.
11/2004
5.0
heating & air conditioning/hvac
  + -1 more
I WAS AMAZED HOW CHEAP IT WAS TO MAKE A SERVICE CALL AND REPLACE A BAD SWITH IN MY FURNACE. THEY COULD HAVE EASILY 'CONNED' ME INTO A MUCH HIGHER REPAIR BILL, BUT DIDN'T. I WAS VERY PLEASED WITH THEIR HONESTY, PROFESSIONALISM AND THE SPEED OF THEIR RESPONSE.
Description of Work: REPAIRED NON-FUNCTIONING FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

SUE B.
10/2004
5.0
heating & air conditioning/hvac
  + -1 more
THEIR PRICE WAS LOWEST OF THE 3 ESTIMATES WE GOT. OUR AIR WAS FAILING IN SEPT., AND THEY WERE SYMPATHETIC TO OUR PLIGHT, OFFERING TO COME A DAY OR TWO EARLIER THAN WE HAD SCHEDULED. THEY WORKED ON THEIR OWN AT OUR HOUSE DURING MOST OF THE JOB, AND WE FELT THEY WERE VERY HONEST AND RESPONSIBLE. WE WOULD FEEL CONFIDENT RECOMMENDING THEM TO FRIENDS.
Description of Work: INSTALLED NEW HEAT PUMP. HAULED AWAY OLD EQUIPMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

CANDY C.
09/2004
5.0
heating & air conditioning/hvac
  + -1 more
THE WORKMEN ARE PROMPT, COURTEOUS, AND SPEND MORE TIME AND EFFORT THAN ANY OTHER AIR CONDITIONING COMPANY I HAVE EVER USED. THEIR PRICES ARE FAIR AND THE WORK IS SUPERIOR TO OTHER COMPANIES. I WOULD NOT HESITATE TO REFER A FRIEND OR NEIGHBOR TO THEM.
Description of Work: ANNUAL MAINTENANCE CHECK ON TWO HEAT PUMPS UNITS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$130

    Contact information

    20022 N 24th Way, Phoenix, AZ 85034


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    RELIANCE REFRIGERATION is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    RELIANCE REFRIGERATION accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, RELIANCE REFRIGERATION does not offer free project estimates.
    Yes, RELIANCE REFRIGERATION offers eco-friendly accreditations.
    No, RELIANCE REFRIGERATION does not offer a senior discount.
    No, RELIANCE REFRIGERATION does not offer emergency services.
    No, RELIANCE REFRIGERATION does not offer warranties.
    RELIANCE REFRIGERATION offers the following services: HEATING & A/C

    Contact information

    20022 N 24th Way, Phoenix, AZ 85034


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM