Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Queen of Maids

4.6(
421
)

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

... +4 more

About us

We have no hassle online booking at http://www.queenofmaids.com. Queen of Maids is locally owned and operated. The cleaning teams we work with specialize in move out cleanings, move in cleanings, spring cleanings, deep cleanings, after party cleanings, post-event cleanings, and recurring cleanings. Queen of Maids offers a 200% Satisfaction Guarantee that your cleaning team will do an awesome job cleaning your home! Each cleaning team is experienced, friendly, insured, and bonded. Instant online booking * 200% guarantee * Simple upfront pricing * Background checked cleaners.

Business highlights

12 years of trusted experience

Services we offer

Book your house cleaning online in 2 minutes on our website at www.queenofmaids.com. House cleaning. Maid Service. Home Cleaning. Move in Cleaning. Move Out Cleaning. Vacation Rental Cleaning. Recurring Cleaning. Weekly Cleaning. Monthly Cleaning.

Services we don't offer

Pet waste cleanup, hoarder homes, exterior window cleaning. Mold. Refinishing surfaces. Restoration. Biohazardous materials.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6421 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
6%
2
3%
1
4%
Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Write a review
Showing 351-375 of 421 reviews
Porsha B.
07/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: These were the best cleaners I've come across
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Catherine R.
06/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele B.
06/2015
5.0
house cleaning
  + -1 more
.
Description of Work: Regular bi-weekly service with Lana & Victoria. Fantastic job as usual and I used to have a house cleaning business!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
LYNN C.
06/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Laurie B.
06/2015
2.0
house cleaning
  + -1 more
unknown
Description of Work: they skipped the bathroom vanity cupboard, which I later found out had over 20 dead roaches inside. And I had called them on the previous day and made special arrangements to have them wipe and clean all cupboards and shelves in the condo. When I called the office, they said they would take 15 dollars off the bill. Not enough, and now I get to clean and disinfect that disgusting under sink vanity cupboard myself.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0
$141
Response from Queen of Maids
The customer called us with regard to her cleaning the following business day. We were apologetic about the team missing the vanity cupboard in the bathroom during her cleaning. From the conversation we had with the customer, there were no other issues with the cleaning other than the missed vanity. We were happy to work to resolve the issue of the missed vanity. It does not happen often, but on occasion a team might have accidentally overlooked an area during a cleaning. If there is any such issue with an appointment, we happily offer to send a different team out to resolve any issues or things that might have been missed. In this customer's case, she mentioned that the vanity was vacuumed out by a flooring company that was there later that day. Given that we could not resolve the issue as there was nothing left correct, we offered an additional 10% discount (in addition to the Angie's List Member discount) to try and compensate for the missed vanity. The customer seemed to be satisfied with this resolution during our conversation. We take quality seriously and strive for perfection. If a mistake is ever made or something is missed during a cleaning, we always work to resolve it to the customer’s complete satisfaction. In this case we felt the additional 10% discount was appropriate for the missed vanity cabinet, given that everything else was completed well for the cleaning. We encourage this customer and all customers to feel free to always contact us if you have any questions or concerns with any service. We are not satisfied until we know our customers are happy.
Johnny J.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They arrived on time. They were very professional and did a very good job of cleaning my home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Cynthia C.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Great job, awesome experience. Easy peasy
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eric N.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Biweekly cleaning of house.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Emmeline A.
05/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Nancy D.
05/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$195
George R.
05/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
Chris L.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned house- these 2 ladies paid nice attention to detail.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Luca P.
04/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
Donna D.
04/2015
5.0
house cleaning
  + -1 more
very well
Description of Work: cleaning
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
Laura K.
04/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine S.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Kimberlie and Lacey did a fabulous job getting my home ready to sell. I could not have done it without them. They were quick, efficient and thorough. My house looked beautiful when they were done.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mindy A.
04/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christine W.
04/2015
4.0
house cleaning
  + -1 more
.
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
Bob M.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned as much of the house as they could in the time alloted in the purchase of their services. We were happy with their work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert C.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Queen of Maids cleaned our condo after we moved. Mindy arrived on time, went about her work and finished leaving the 2-story condo in tip-top condition. Jason took our credit card over the phone and is sending a receipt via eMail.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Pearl V.
04/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
lisa Y.
03/2015
5.0
house cleaning
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$109
JOHN M.
03/2015
4.0
house cleaning
  + -1 more
did a good job
Description of Work: light housecleaning
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Shirley L.
03/2015
4.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$109
Sean M.
03/2015
5.0
house cleaning
  + -1 more
Everything went well.
Description of Work: 6 hours of housecleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159

Contact information

., Phoenix, AZ 85016

https://www.queenofmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded
Insured
No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Ceiling Fans,
Ceramic Tile,
Window Cleaning,
Carpet Cleaning

FAQ

Queen of Maids is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Queen of Maids accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Queen of Maids offers free project estimates.
No, Queen of Maids does not offer eco-friendly accreditations.
No, Queen of Maids does not offer a senior discount.
No, Queen of Maids does not offer emergency services.
Yes, Queen of Maids offers warranties.
Queen of Maids offers the following services: Book your house cleaning online in 2 minutes on our website at www.queenofmaids.com. House cleaning. Maid Service. Home Cleaning. Move in Cleaning. Move Out Cleaning. Vacation Rental Cleaning. Recurring Cleaning. Weekly Cleaning. Monthly Cleaning.
Pet waste cleanup, hoarder homes, exterior window cleaning. Mold. Refinishing surfaces. Restoration. Biohazardous materials.

Contact information

., Phoenix, AZ 85016

https://www.queenofmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed