Queen of Maids

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The husband and wife team were prompt, professional, personable and effecient.  Since I had only purchased the 2 hours, they were only able to get the downstairs clearned and the master bath.  However, this did include cleaning of the window sills and tracks and  also patio door tracts where it slides.  This took a lot of time and they did an excellent job with this.  After clearning each area, I was asked to inspect to see if it was satisfactory and if they needed to do any additional cleaning.  The brought all of their supplies but willing used several of my preferred items.   Above I indicated price was fair  as I just personally feel I should be able to get someone to clean a house for less than $27 per hour.  However, I know this is the going rate and probably less than most.  I did agree on the price of $109 for the 2 hours and that is what I was changed.  
If I were going to have another cleaning service, I would certainly have them back!  

We were overall happy with the cleaning.  There was confusion regarding the appointment day and time.  We made an appointment directly through the Queen of Clean website and bought the deal through Angie's List afterwards.  When purchasing the deal I selected the box stating that we already had an appointment scheduled.  After going back and forth with the person from Queen of Clean we were set up with a different appointment day and time.  I asked the person I was corresponding with to confirm that we weren't double booked and she said no.  Unfortunately, cleaners did come to our home on the originally scheduled day and time.  On the flip side, we were having a wedding at our home the coming Sunday and decided to have it cleaned instead of doing it ourselves. We really appreciated them working with us to get our home cleaned in such short notice.  It relieved us of a huge burden.

Someone else was at our home when it was being cleaned.  She said the people were very nice and said that they were very detailed.

 The Angie's List deal was $109 for 4 hours but they were only at our home for approximately 2 1/2 hours.  Our home is relatively small and we asked for one of the rooms to not be cleaned.  I don't know for certain but it's possible that there wasn't enough to clean to cover the four hours without cleaning what are considered 'extras'.

They did an amazing job at cleaning everything to better than it was when we moved in! Not only that but they were fast about it too! Great service and I see myself using them again when we have the need!

The team of two arrived on time.  Cleaned all areas I asked them to do.  The serviced was good and I would have them to my home again.

Great job!

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Provider arrived on time and did a great job of cleaning all of my shutters and oiling all of my cabinetry.

Marci runs the office very efficiently and I appreciated her patience as I had to reschedule this appointment a couple of times.  The Lorena team showed up on time, unloaded all their equipment/supplies and got to work immediately.  They were very efficient and thorough and did a great job.  Took an hour less than anticipated so Marci reduced the fee - no questions asked.

I will definitely use this company in the future!

went well

Fantastic!
I reach out to Jason the owner to schedule an appointment before guests arrived for Thanksgiving.  He had Marci did everything they could to accommodate me and two cleaners arrived on Saturday.  They were professional, thorough and trust worthy.  They did a fantastic job cleaning the bathrooms, kitchens, floors, etc.  I was so pleased with the price and quality and the ease of scheduling, which I now know I can do online.
Great job!

The team arrived promptly, had all the necessary equipment.  I asked for bleach, and then had that with them.  
My mother cleaned houses and was trained in France.  They are the first cleaners I've used that did as thorough and conscientious a job as my mother did.  Both worked hard and steadily the entire time.  
I am extremely pleased with their work.  We weren't able to complete all the tasks i had on my list, so we prioritized.  I hope to bring them back to finish the list.  It was not humanly possible to accomplish more than they did.  
They were also very pleasant to work with.  Abosolutely NO ATTITUDE!!!  I give them my highest recommendation.

Fantastic! They are a true gem. From the moment they arrived on time they worked hard and were pleasant to have around. I truly appreciated being able to communicate with them and not repeat what I needed done. ( My last cleaners kept asking if I wanted 'that done to?').

I wanted to schedule my housecleaning on a very busy week... The week before Thanksgiving. After a couple of scheduling complications, the owner, Jason, spoke with me and he and his office manager were able to get his team to our house on the day we needed them. They were both very helpful and professional. The cleaning team showed up a couple of minutes early (yeah!) and did a great and thorough job in getting our house clean. We decided to continue with their service on a monthly basis.

They did a superb job. I and I would definitely reccommend them, and use them again. They made it really easy to schedule an appointment online.

Their two person crew worked on cleaning my home for 5 hours.  I had some specific things I wanted to be sure were addressed and they were good about listening to my priorities.  They went to work on the priority items first and was pleased that those items were done well... I did find a few areas that were not as well done as i hoped, the blinds were still dusty although I know they vacuumed them.  So next time i would have to  specify that they get wet wiped to ensure they are clean.  Also some baseboards and corners of the rooms were not addressed.  the house is much improved and I will have them back again.

Three very nice women came to my home and very efficiently and thoroughly cleaned the areas I had asked for them to clean.

The team that came out was a mother / daughter team, they were on time, got right to work, and did a thorough cleaning of 2.5 baths, the kitchen, and vacuumed the family and living rooms.  I'm considerably less stressed about hosting Thanksgiving next week now that they took care of a large portion of the heavy cleaning.
I've setup monthly cleaning service with Queen of Maids going forward to help keep my house clean year round.  :-)

From the very beginning, Jason and his staff were very responsive. E-mails and phone calls were answered promptly and they were very helpful in helping me understand the process, as I have not used a service in over 15 years. The cleaners were prompt in their arrival and did an excellent job, overall. Mind you, there was a lot to be done, so the second bath was not completed to its fullest because of time. They would have stayed, but there was another appointment to meet. My small disappointment was in that the top of the door jambs were not dusted as part of cleaning the doors. Considering the circumstances and my priorities being in other areas, it worked out okay. They were both pleasant and got to it and kept at it for the three hours. I'm glad I used them and would recommend them without hesitation.
The pricing was at 26.50 per hour for the six hours. Not having much experience with this, I thought the deal to be fair.

We had just gotten back from a long vacation in Hawaii.  We were exhausted, sunburned, and all of out clothes were full of sand. By the time we were done unpacking, it appeared my kids had brought the beach back to Arizona.  Our house was a mess, and sand was everywhere, and we were too exhausted to clean it up.  I was referred to them by my brother who uses Queen Of Maids frequently.
I like their website, it was easy to use, and easy to schedule.  This was the first time I have ever used a cleaning crew, I was impressed by their professionalism.  They arrived on time (a guy and a girl), and worked for about 3 hours.  They did an impressive job.  My wife was was very happy with their work, and I was even more happy that I didn't have to do that.