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Queen of Maids

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

We have no hassle online booking at http://www.queenofmaids.com. Queen of Maids is locally owned and operated. The cleaning teams we work with specialize in move out cleanings, move in cleanings, spring cleanings, deep cleanings, after party cleanings, post-event cleanings, and recurring cleanings. Queen of Maids offers a 200% Satisfaction Guarantee that your cleaning team will do an awesome job cleaning your home! Each cleaning team is experienced, friendly, insured, and bonded. Instant online booking * 200% guarantee * Simple upfront pricing * Background checked cleaners.

Business highlights

12 years of trusted experience

Services we offer

Book your house cleaning online in 2 minutes on our website at www.queenofmaids.com. House cleaning. Maid Service. Home Cleaning. Move in Cleaning. Move Out Cleaning. Vacation Rental Cleaning. Recurring Cleaning. Weekly Cleaning. Monthly Cleaning.

Services we don't offer

Pet waste cleanup, hoarder homes, exterior window cleaning. Mold. Refinishing surfaces. Restoration. Biohazardous materials.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6421 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 421 reviews

Sandip S.
04/2017
5.0
house cleaning
  + -1 more
They left the area pretty clean. I think the bathrooms were spot on clean.
Description of Work: They did general housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Queen of Maids
Hi [Member Name Removed]! I'm glad that Polina'[Member Information Removed] cleaning team did a great job for you. Thanks for being a customer.

Mavin and Linda S.
04/2017
5.0
house cleaning
  + -1 more
We used them several years ago for a rental property we had. The owner came himself to help clean. They did an excellent job. So now I knew someone at church who is moving and I got them a gift certificate for them to help with their cleaning because I was so happy with Queen of Maids previously.
Description of Work: housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen of Maids
Thank you! We appreciate you referring us out so often! :)

Elizabeth S.
04/2017
5.0
house cleaning
  + -1 more
Ina and Tatiana were right on time, very professional and friendly, and they did an amazing job. The attention to detail was great, and the areas where I asked for a little extra focus were sparking clean.
Description of Work: Full housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Queen of Maids
I'm glad that the team was able to take care of the cleaning just as you needed. Thank you for the review.

Kedar K.
04/2017
5.0
house cleaning
  + -1 more
Used twice now. Both times, prompt, courteous, professional, efficient and thorough.
Description of Work: Housecleaning - one time service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Queen of Maids
Thanks for being a customer [Member Name Removed]! Glad to hear the cleanings have been great for you. :)

Jack L.
04/2017
5.0
house cleaning
  + -1 more
great they are prompt and good service
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Queen of Maids
Thanks, [Member Name Removed]! I am happy that Jose and Marilyn were a good fit for your cleaning.

Carol G.
03/2017
4.0
house cleaning
  + -1 more
They came on time and got some cleaning done.
Description of Work: House cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$159

Elizabeth F.
03/2017
5.0
house cleaning
  + -1 more
They each started on different ends of the house and finished up in the middle right on time.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Candy S.
03/2017
5.0
ceramic tile, house cleaning, ceiling fans
  + 1 more
They were very prompt, pleasant, thorough and efficient. They arrived on time and did more than I had expected them to do. They were a good team.
Description of Work: Cleaned bathrooms and Kitchen, vacuumed and mopped all floors, dusted furniture and ceiling fans

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris and Jennifer B.
03/2017
5.0
house cleaning
  + -1 more
This is the 2nd or 3rd time I've used Queen of Maids, and today was the best yet. The two women who came arrived on time (actually about 10 min early), spoke excellent English, were incredibly friendly, and did a great and very thorough job. I'm extremely pleased and will hire again!
Description of Work: Full house cleaning - 4 bedroom / 3 bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

EDWARD R.
03/2017
3.0
house cleaning
  + -1 more
Poor job cleaning. I have to partially blame my Brother-in-law. he was supposed to supervise the cleaning and obviously he did not watch what they were doing or checked the finished work.
Description of Work: Housecleaning bathrooms,kitchen, windows

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

John B.
03/2017
5.0
blind cleaning, house cleaning, ceiling fans, floor cleaning
  + 2 more
Cleaners arrived during the time-frame given, and worked hard, quickly, and very efficiently. It took less than 4 hours to complete the job, which was done very well.
Description of Work: Scheduled an appointment for a deep house cleaning prior to the arrival of the mother-in-law visiting. 3 BR 3 Bath house approximately 2600 sq ft with high dusting, pet cleaning, blinds cleaning, and baseboard cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Carol G.
03/2017
5.0
house cleaning
  + -1 more
The house was ok, it wasn't like sparkling clean. It was a good price, but they weren't speedy so they didn't get a whole lot done in the time that they were here. They focused on things like cleaning the cabinet doors in the kitchen rather than some of the other things like the toilets. I feel like they just maybe didn't have their focus. And that is probably my fault I should have probably said to forger the kitchen cabinets and let's do other things. I wasn't watching them like I should have been. They were good and very nice. They were a young couple and they were very nice. When I came in and said they forgot something they were good to go do it. The price was good and they were there on time. If I used them again I would have to be in the room with them saying I don't care about that, let's move. I am getting the house cleaned next week and I did not hire them because I didn't feel like I didn't get quite what I was hoping for.
Description of Work: Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Bashar S.
02/2017
5.0
house cleaning
  + -1 more
We use them all the time. They are a great company. Trustworthy and do a good job. I've been using them for awhile. They are professional and do a good job. Punctual. I trust the people they send.
Description of Work: They clean the whole house.
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Jane M.
02/2017
2.0
blind cleaning, carpet cleaners, ceramic tile, house cleaning, ceiling fans, floor cleaning
  + 4 more
Riley did a very nice job of cleaning the kitchen, the tile floors, window blinds and rugs. However his helper did not complete very much of the cleaning she was suppose to complete such as clean all bathrooms, bedroom, dust baseboards, etc. So another Queen of Maids employee had to come over and spend another hour or so doing the cleaning that was missed and she said she would need to come over again to completely finish what should have been done originally.
Description of Work: I purchased a $199 coupon from Angie's List to fully clean a 4 bd 3bth house. Complete cleaning included blinds, baseboards, ceiling fans, and cleaning all kitchen surfaces, floors and dusting all surfaces.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$199

Matt G.
01/2017
4.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
First lady was on time, second lady was late.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$125

Jane M.
01/2017
1.0
house cleaning
  + -1 more
One worker was very good and he cleaned the first floor of my house. The other one was supposed to clean my second floor. She had NO idea how to clean anything in a house which is hard to imagine why she would choose to do this type of work. She had to use my vacuum because she said she broke hers. She only had paper towels to clean everything so nothing was really scrubbed and cleaned. After they left I noticed my huge master bathroom mirror was no longer hanging parallel to the lights, and one of the bottom mirror holders was broken causing it to tilt down on one side. After I called and spoke to the manager of the company about the issues they did send another cleaning lady out to finish what was not cleaned by the other young lady. The second cleaning lady they sent out told me there was so much that the first cleaning lady had not done that it was going to take her a very long time to finish cleaning everything that was supposed to be cleaned according to their advertisement on their coupon, The second cleaning lady did an excellent job. However I spent my entire day dealing with everything.
Description of Work: 4 hours of house cleaning including two workers

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$200

Jane M.
01/2017
2.0
house cleaning
  + -1 more
There were two on this team, a young women and a guy. Amazingly the guy was much more experienced in how to clean and he did a great job cleaning the first floor of my home. The women was completely inept at doing even the simplest tasks. She broke her vacuum and had to use mine. She was told not to clean or go into one of the bedrooms and then when I checked she was in there vacuuming it. She did not have any of the common & appropriate cleaning supplies and used only paper towels to wipe down the counter tops, sinks and the bath tubs. The company had a defined list of tasks that would be completed at the price I paid for a 2000 sq ft home and this women completed only 1/5 of those tasks in the 3hrs she was working. The company had to send second cleaning women to finish all the undone tasks and that women was very disgusted with the work that was not completed by first women as well as the poor quality of the "cleaning".
Description of Work: Cleaning 2000 sq ft home.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$200

Allen R.
01/2017
5.0
house cleaning
  + -1 more
They did a great job, hired for monthly service.
Description of Work: Full house clean

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy T.
01/2017
5.0
house cleaning, floor cleaning
  + 0 more
Easy to book, cleaners were prompt and professional.
Description of Work: Housecleaning, including baseboards and blinds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

tony T.
12/2016
3.0
house cleaning
  + -1 more
Work was ok but did not move anything. Only dusted around lamps and Decor. Leaving the house with lots of missed areas.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$130

Victor R.
12/2016
5.0
house cleaning
  + -1 more
It turned out good. I was really happy with them. They only thing they could of done better is clean my shower better.
Description of Work: House cleaning for 2 hours.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

AMY S.
11/2016
5.0
house cleaning
  + -1 more
They were wonderful, on time, friendly and professional. They got everything done on my list and then some! Will be using them regularly.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jennifer Z.
11/2016
5.0
house cleaning
  + -1 more
These guys were excellent! Attention to detail, punctual, and pleasant to boot. Will definitely be calling them again just for routine cleaning.
Description of Work: We had a bug infestation after being out of town for the summer. We needed a deep clean of the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam L.
11/2016
5.0
house cleaning
  + -1 more
After the party, a few people commented to me that they noticed how clean our house and baseboards were.
Description of Work: General house cleaning before a party.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jennifer T.
11/2016
5.0
house cleaning
  + -1 more
They did a great job. Thorough, I would recommend them.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

., Phoenix, AZ 85016

https://www.queenofmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Ceiling Fans,
Ceramic Tile,
Window Cleaning,
Carpet Cleaning

FAQ

Queen of Maids is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Queen of Maids accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Queen of Maids offers free project estimates.
No, Queen of Maids does not offer eco-friendly accreditations.
No, Queen of Maids does not offer a senior discount.
No, Queen of Maids does not offer emergency services.
Yes, Queen of Maids offers warranties.
Queen of Maids offers the following services: Book your house cleaning online in 2 minutes on our website at www.queenofmaids.com. House cleaning. Maid Service. Home Cleaning. Move in Cleaning. Move Out Cleaning. Vacation Rental Cleaning. Recurring Cleaning. Weekly Cleaning. Monthly Cleaning.
Pet waste cleanup, hoarder homes, exterior window cleaning. Mold. Refinishing surfaces. Restoration. Biohazardous materials.

Contact information

., Phoenix, AZ 85016

https://www.queenofmaids.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed