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POOLGUYS SWIMMING POOL SERVICE INC

Pool and Spa Service, Pool Sales Construction and Installation

About us

Poolguys is an experienced swimming pool maintenance and swimming pool repair company, servicing the Valley of the Sun since 1997. Poolguys is a family owned and operated company. Offering complete pool service and pool repairs to residential & commercial pools in Phoenix, Scottsdale, Paradise Valley, and Cave Creek. Poolguys has a 100% commitment to its customer’s satisfaction!

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Swimming pool service, sales, repairs & remodeling

Services we don't offer

New pool construction

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-9 of 9 reviews

Brenda B.
03/2015
5.0
pool cleaners
  + -1 more
Norm has done some work for us previously, including an acid wash and calcium line removal. He always responds within several hours of our request, and has provided excellent service. He is always on-time, and the job is complete when he says it will be done. His rates are very reasonable, and he is able to get better prices on the same equipment sold at the larger pool supply companies. We will use Norm again - no need to look anywhere else.
Description of Work: Norm installed a new sand filter and dual-speed pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Marilyn B.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: evaluated my green water

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

mark S.
05/2013
5.0
pool cleaners
  + -1 more
works great
Description of Work: install salt cell and panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michael G.
05/2013
5.0
pool cleaners
  + -1 more
on time on budget.
Description of Work: Very solid.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William S.
04/2013
5.0
pool cleaners
  + -1 more
They always do an excellent job. They are very nice and very reliable. I wouldn’t hesitate to recommend him.
Description of Work: We’ve been using them for about 12 years. They do whatever needs to be done. They regularly clean it and if he sees there is something wrong he will let us know. He will repair it and replace parts.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mandarin C.
01/2013
5.0
pool cleaners
  + -1 more
We have been using Poolguys for over 10 years for various pool needs and services, and have been happy with Norm and the service he provides. For this particular repair, Norm answered my initial call within the hour and had everything completed within 4 days as promised. Everything went really smoothly, now, we have a couple of other issues with our pool taken care of along with this service call.
Description of Work: Our pool pump needed a new motor. Norm, the owner of Poolguys suggested that we put in a new pump altogether as the new multispeed ones adhere to new city codes and are more energy efficient. We have been very happy with the new pump so far. We hope to see the savings in our utility bill as advertized. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lillian B.
04/2012
5.0
pool cleaners
  + -1 more
Poolguys' Norm Nelson submitted a competitive bid in a very timely and professional manner. He explained completely what he would do and offered a few suggestions. He gave us a complete schedule of what would be done when and met that schedule perfectly. He did not push us to do anything other than what we originally asked for. The Pebble Tek surface is over 15 years old and we were concerned about a color match - it matches perfectly. As of late this morning, the pool is full again with all the necessary start-up chemicals, courtesy of Norm. It is a job very well done and I would not hesitate to use Norm again or recommend his company.
Description of Work: We had 3 good-sized horizontal cracks just above the water level in a rolled bond beam Pebble Tek pool. The pool needed to be drained and the job required working around and through a fence built into the bond beam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Lynette S.
05/2011
5.0
pool cleaners
  + -1 more
He has been fair polite and pricing has been very fair.
Description of Work: Does general work for my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

09/2004
5.0
pool cleaners
  + -1 more
NORM IS ALWAYS ON TIME AND VERY COURTEOUS. HIS PRICES ARE FAIRLY REASONABLE. HE DOES FOLLOW UP ON EACH SERVICE VERY THOROUGHLY.
Description of Work: USED TO PROVIDE WEEKLY SERVICE SINCE MAY 1999; CHANGED TO SUMMER VACATION SERVICE ONLY SINCE JANUARY 2002,

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    22829 N 39th Run, Phoenix, AZ 85050

    WWW.AZPOOLGUYS.COM

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    POOLGUYS SWIMMING POOL SERVICE INC is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    POOLGUYS SWIMMING POOL SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, POOLGUYS SWIMMING POOL SERVICE INC offers free project estimates.
    Yes, POOLGUYS SWIMMING POOL SERVICE INC offers eco-friendly accreditations.
    No, POOLGUYS SWIMMING POOL SERVICE INC does not offer a senior discount.
    Yes, POOLGUYS SWIMMING POOL SERVICE INC offers emergency services.
    Yes, POOLGUYS SWIMMING POOL SERVICE INC offers warranties.
    POOLGUYS SWIMMING POOL SERVICE INC offers the following services: Swimming pool service, sales, repairs & remodeling
    New pool construction

    Contact information

    22829 N 39th Run, Phoenix, AZ 85050

    WWW.AZPOOLGUYS.COM

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed