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POOL SHOP

Pool and Spa Service

About us

Pool Shop is a retail store offering a complete range of pool related products, parts and chemicals. Weekly maintenance, service and repair are offered to southeast valley residents. Our family has owned and operated Pool Shop in Ahwatukee since 1994. 50% percent of our team has been with our outfit for over 10 years. We have a skilled, friendly crew, both in-store and in the field. When it comes to pools, we know our stuff. From the most routine repairs to full equipment rebuilds, Pool Shop can help. With our high quality workmanship and professionalism, we’re confident you’ll be glad you chose Pool Shop. You’ll see that our weekly pool and spa maintenance service is reliable, effective and affordable. Our maintenance technicians are trained and supervised by one of the best in the biz. And with our shop serving as our home base, you’ll always be able to get in touch with us. Just call, email or come on into the shop, today. We’ll get you scheduled in no time. Pool Shop is a proud member of Arizona Pool Dealers Association. We are networked with many pool care professionals in the southeast valley. Pool Shop offers special pricing to pool guys serving that area. Come by the shop when you're in the area.

Business highlights

31 years of trusted experience

Services we offer

Weekly pool maintenance / service, equipment repair and installation. Salt systems, pumps, filters, heaters, controls, in-floor cleaning systems, automatic vacuums and lights. Orientation services and pool beautification services such as pool draining, acid washing, rebar repair and tile cleaning. Free water testing and expert advice available at our retail location.

Amenities

Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.99 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
11%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.6
punctuality
4.8
Showing 1-9 of 9 reviews

Carola T.
03/2020
5.0
pool cleaners
  + -1 more
Very reliable and very reasonable.
Description of Work: They do monthly pool service.
Rating CategoryRating out of 5
Yes, I recommend this pro

John L.
05/2015
5.0
pool cleaners
  + -1 more
We use them all the time; they have good prices and are always on time.
Description of Work: They come by weekly to service our pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen L.
03/2014
5.0
pool cleaners
  + -1 more
Specifically, they identified problems with the clorination system and level of salt in the pool, along with a problem with the pool light. Another company, hired by the seller, actually did the repairs.
Description of Work: Assess the pool and equipment at a home we were purchasing; pointed out about $500 worth of repairs that were needed but not identified by the general home inspection we had done. We were successful in having these addressed by the seller before closing. We also used the firm at our former home for regular pool care ($100 per month) and been very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Kurt G.
07/2013
5.0
pool cleaners
  + -1 more
They did a great job. Arrived on time, did a professional install job and the pump is fantastic.
Description of Work: Installed new variable speed pool pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,000

Greg W.
09/2006
5.0
pool cleaners
  + -1 more
I've used this company for years. They always do good work and will take the time to explain things to you. The only downside to them is they are so busy, sometimes it takes several days to weeks to get them out to your house. They do show up when they say they will. During my most recent experience they came out in two days and did an as usual great job on repairing a plumbing leak. Repair guys Chris and Walt do great work! Also, the owner, Diane is very pleasant to work with and most helpful with minor issues that don't need a technician.
Description of Work: Repaired Pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$83

TRAVIS C.
04/2006
5.0
pool cleaners
  + -1 more
Fantastic! Owner works at the counter and is very nice. They sent a very experienced repairman to my house. Work was very efficient and clean.
Description of Work: Replaced shaft seal of motor, re-plumbed return line plumbing, and opened and cleaned D.E. Filter/Grids.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

CONNIE K.
09/2004
5.0
pool cleaners
  + -1 more
WE'D BEEN GONE. THE POOL PUMP HAD GONE OUT AND IT LOOKED LIKE SOMEONE HAD FILLED THE POOL WITH SPLIT PEA SOUP. I CALLED AND THEY HAD SOMEONE OUT THE FOLLOWING MORNING. HE ADJUSTED THE PUMP AND TREATED THE WATER, MAKING SUGGESTIONS AS TO HOW I MIGHT FURTHER TREAT IT MYSELF IF IT DIDN'T CLEAR UP. WITHIN 24 HOURS IT WAS BACK TO SPARKLING BLUE WATER AND HAS BEEN RUNNING FINE EVER SINCE.
Description of Work: GOT MY POOL PUMP UP AND RUNNING AND CLEARED UP THE POOL WATER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

MARK B.
08/2004
4.0
pool cleaners
  + -1 more
THEY REPAIRED THE POOL PUMP. HOWEVER, THEY MISSED THE FIRST APPOINTMENT AND DIDN'T CALL TO RE-SCHEDULE. I HAD TO CALL THEM TO RE-SCHEDULE.
Description of Work: REPAIRED LEAKING ELBOW PIPE ON POOL PUMP.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$157

GREGORY F.
08/2004
5.0
pool cleaners
  + -1 more
I HIRED THIS COMPANY TO INSPECT A POOL AS PART OF A HOME PURCHASE. THEY SPENT ABOUT 3 HOURS, NOT ONLY INSPECTING EVERYTHING, BUT SHOWING ME HOW TO TAKE CARE OF AND CLEAN THE ENTIRE POOL FILTRATION SYSTEM. I HIGHLY RECOMMEND THIS COMPANY.
Description of Work: INSPECTED POOL, CLEANED FILTER CARTRIDGES, AND LUBRICATED GASKETS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

    Contact information

    3636 E Ray Rd. Ste 10, Phoenix, AZ 85044

    http://www.poolshop.us

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    POOL SHOP is currently rated 4.9 overall out of 5.

    Sunday: 10:00 AM - 3:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    POOL SHOP accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, POOL SHOP does not offer free project estimates.
    No, POOL SHOP does not offer eco-friendly accreditations.
    No, POOL SHOP does not offer a senior discount.
    No, POOL SHOP does not offer emergency services.
    No, POOL SHOP does not offer warranties.
    POOL SHOP offers the following services: Weekly pool maintenance / service, equipment repair and installation. Salt systems, pumps, filters, heaters, controls, in-floor cleaning systems, automatic vacuums and lights. Orientation services and pool beautification services such as pool draining, acid washing, rebar repair and tile cleaning. Free water testing and expert advice available at our retail location.

    Contact information

    3636 E Ray Rd. Ste 10, Phoenix, AZ 85044

    http://www.poolshop.us

    Service hours

    Sunday:
    10:00 AM - 3:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM