Perfect Power Inc

Company took my $4500 for a leased PV solar system saying my system would be installed in approximately 4 months. Two weeks later, I receive a letter in the mail saying my system will be installed in approximately 6 months. At about 6 months I receive a letter saying they don't have the money to install my system, they don't have any anticipated time frame in which the installation will be done, and that the government is at fault for not processing rebates in a timely manner. At this point I had to go to my credit card company to do a charge back to get my initial $4500 deposit back.

I contracted with Perfect Power to install a solar system and gave them $6,500 towards that project.  Five months later Perfect Power cancelled my contract but kept $1,890 to cover their "administration" expenses.  I have sent several letters to Perfect Power and they have not responded.  I filed suit in small claims court today and expect to file an official complaint with the Arizona Registrar of Contractors.
 I would not recommend this company to anyone, ever.

When they finally got to it, they finished the install in one week. The installation is clean and professional. It passed both city and utility inspections the first time. It works properly. The main problem with this company is the lady that does the scheduling. For them to open my roof to the elements and leave it that way for three days during rainy season is unacceptable. The roofer should have been there the next day. She also forgot to submit the application to my HOA. She cost me money due to her poor scheduling. All in all, I am happy with the system now but it was a huge frustration while it was happening. I will, however, look for a different company should I move and want another solar system.

Well, it's a year later and they are still ignoring me. Once they get your money you are at their mercy. During the sales process I was promised follow-up preventive maintenance once per year (for the first 5 years) on my anniversary date. They were to clean the panels and check the wiring and the inverters. I contacted them a couple of weeks late and was told someone would contact me for scheduling. It's been three weeks and no call. This is a company you definitely want to stay away from!!!