This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Otter Air Heating & Cooling is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Otter Air Conditioning rep Michael came to fix the AC THE SAME DAY = WOW. Fixed it very fast and answered all my questions. Excellent service. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dennis A.
06/2024
5.0
My older Lennox air conditioner quit working on Thursday last afternoon. We spent a very uncomfortable night without any cool air. I called everyone i could and listed on Angi and Yelp. My unit quit like this previously and the problem was a capacitor. I tried to get someone to come out and check the capacitor because I felt it needed replacement again. Most return calls and messages wanted to send an estimator who all charge to tell you what they will charge for repair. I think that’s strange and unnecessary. I finally reached Otter Air who came by Friday afternoon and replaced the capacitor with no problems at a super low price. They saved us going through a hot weekend. As 100% Disabled Veteran with a wife who is recovering from hip surgery I really appreciate the help I received from this no nonsense company. I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jenny B.
04/2024
5.0
These guys are the best by far! Their prices are great, they come on time, are super professional, and are HAPPY PEOPLE! I can't recommend them highly enough. I've been hiring home fix-it folks for 50 years and nobody else comes close to these folks. Call them now!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan J.
04/2024
5.0
The job was done thoroughly and professionally, I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kimberly L.
04/2024
5.0
Very courteous and thorough
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DAVID Q.
04/2024
5.0
Quick service, friendly and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter G.
03/2024
5.0
After decades of dealing with the likes of "Parker & sons" and other REALLY expensive AC companies I discovered Otter Air. I've never been so impressed in my life with the outstanding service and fair pricing. This is the finest AC company I have ever had the pleasure of doing business with in my life. 5 stars does not do justice to what this company deserves. Aaron and David are amazing !
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$9,500
Timothy M.
02/2024
5.0
NA
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Debby E.
01/2024
5.0
Aaron and his partner were quick to respond and here in a timely manner. Very professional and polite.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debby E.
01/2024
5.0
Aaron was there in less than an hour. Very friendly and the problem was diagnosed and fixed within minutes!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$125
Nick Z.
01/2024
5.0
Very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Del O.
01/2024
5.0
I would definitely recommend Otter Air as they are very professional. They give you the best bid and they do superior work. They do not come in and take up your time blowing smoke on how great they are. Be sure and call them for a quote.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matt A.
10/2023
5.0
Fast, friendly, and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian H.
10/2023
5.0
He fixed the thermostat very quickly without any issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
10/2023
5.0
The owner was quick, prompt and super sympathetic to our situation, as a small business that works with precious pets that need to keep cool! He went over and above to getting us taken care of! He has our business for life and I'll be letting everyone I know about him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,250
Nancy F.
09/2023
4.5
Professional and friendly. Work was completed timely and affordable. Would use them again.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Sally S.
09/2023
4.5
They were quick and professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$150
Paul T.
09/2023
5.0
Very quick response and priced well. Explains in detail and is trustworthy. I certainly recommend Aaron and David..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Anthony S.
08/2023
5.0
Aaron is very personable and took care of my fatherâ s A/C problem quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$450
D W.
08/2023
5.0
Awesome guys good knowledge
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ray G.
08/2023
5.0
On time, friendly, knowledgeable technicians. Had parts we need to complete our job on their trucks a s didn’t need to wait for parts to be ordered.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Vanessa M.
08/2023
5.0
The owner, Aaron, and his partner David were lifesavers when my A/C unit stopped working altogether. Aaron responded very quickly, and the guys came the next morning. They are so thorough, efficient, and professional in their work. I really appreciated the explanations of what the issues were in layman's terms. Each part of the repair job was laid out in the invoice, and it was helpful to see the different pictures that they took of the problem areas of the A/C unit and in the attic. I would highly recommend Otter Air as a trusted business for A/C repair and installation!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,960
Ron S.
08/2023
5.0
They were prompt, did the work quickly, and found all our A/C problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,000
Joanne M.
08/2023
5.0
Great guys to work with. My heat pump system is better than ever.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$1,405
Jeff L.
08/2023
5.0
Received a call back very quickly, and Aaron arrived on time with a helper. They knocked out the job quickly and gave me an estimate on some other issues along with walking me through them with photos and video. They had the parts needed on hand and walked me through all work performed at the end. Was. Very good experience.