Description of Work: They trimmed a eucalytus tree which had been damaged during a summer storm. | |They were timely, no surprises --
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Optimum Tree Removal and Trimming
.
susan W.
11/2015
4.0
tree service
 + -1 more
. They were very professional. They did a nice job on the trees. The shape and canopying was lovely. The only problem was that they didn't have the right equipment to get to the top of a lemon tree. So the tree looked great except the top needed a haircut and I had to get another service to finish.
Description of Work: They trimmed 3 quite large trees.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Paula H.
08/2015
3.0
tree service
 + -1 more
I purchased the "Big Deal" for $500 in services for $400. Within a couple hours, I received an email from Optimum advising me that Angie's List was supposed to stop running this deal over a week ago and to contact Angie's List for a refund. While I appreciate the fast response from Optimum, I was surprised that the company didn't offer to come out and even quote the work I needed done. I can only assume they do not need the extra business. I will take my business elsewhere.
Description of Work: Optimum was apparently not interested in my business.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
5.0
Response from Optimum Tree Removal and Trimming
[Removed member name], Angie's List was supposed to remove my advertising completely over a week ago. "which I promptly messaged you" not just my coupon! I have done everything I possibly could to handle this with integrity. I did not attempt to call you for the job because it would not be fair to the other companies on here still willing to do business with Angie's List. I do apologize for any inconvenience. Optimum Tree Removal and Trimming
James D.
08/2015
4.0
tree service
 + -1 more
I contacted several tree trimmers to complete a job. This profession is extremely busy in our area. Optimum is no exception. If you have an emergency they might be able to respond quickly, but for regular trimming or maintenance the scheduling could be 3 to 4 weeks. While they did respond to calls and emails, it does take a day or 2. The team is professional and courteous. If I did use them again it would be for removal only. If they park on a hard surface, put a tarp down. The vehicles leak fluids.
Description of Work: prune / trim a mature mulberry tree.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$600
Jeffrey F.
08/2015
5.0
tree service
 + -1 more
unknown
Description of Work: Tree triming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Heidi E.
08/2015
5.0
tree service
 + -1 more
Raymond and team were amazing. They arrived when he said they would, their quote was reasonable, and they did the work the same day. He also sent a photo of the tree when it was done. He was top-notch!
Description of Work: I called Optimum to get a giant mesquite tree trimmed in my front yard. Left a vm looking for a quote. Got a call back the same day from Raymond who was both professional and personable. He said he could come over the next morning, and give a quote, and if amenable, would be able to do the work right then.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Scott W.
08/2015
4.0
tree service
 + -1 more
***This is an update from my previous review and I've upped the grade. Raymond was away from work for a little while but I've received the receipt. As I mentioned in my initial review, they did a great job on the trees. Raymond subbed out the service and the people who trimmed the trees did a great job. Raymond told me he would email me the receipt and a month later he still hasn't sent it and does not return calls or texts. I'm splitting the cost of the large tree with my neighbor and I'd like to be able to show him a receipt.
Description of Work: Trimmed a large tree in the backyard and two pigmy palms in the front.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$320
DEBRA A.
07/2015
2.0
tree service
 + -1 more
I was never contacted after ordering The Big Deal. I tried to contact them, but never heard back. Shame, as I liked their reviews and I've never had trouble with any Big Deal providers in the past. I called Angie's List and they gave me a refund and quickly found a new tree service. Thank you, Angie's List!
Description of Work: I ordered the Big Deal for $200 for $250 of Tree Service---they never phoned, answered their phone or sent follow up message by Angie's List. I even selected 3 dates I was available on the Angie List pull down menu and provided details of service. All this provider had to do was confirm one of my selected days and confirm. Never happened.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from Optimum Tree Removal and Trimming
I have 2days to respond to your Angies List inquiry. You had purchased my coupon, got a refund, rescheduled with another company AND written me a bad review within that time frame. Plus' your recommended schedule isn't for days later! "next week to be exact" And keep in mind That it is Only a recommendation! Ultimately, scheduling is made upon my availability. Not yours or Angie's List.!! I am glad you found a provider that meets your standards. And thank you for the bad review. Optimum Tree Removal and Trimming
Brian H.
07/2015
5.0
tree service
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Stephen M.
07/2015
5.0
tree service
 + -1 more
Did a great job, thorough, responsive and very neat.
Description of Work: Trimmed palms & a cottonwood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Michael P.
07/2015
5.0
tree service
 + -1 more
The estimate process was smooth and timely. They showed up when they said with the manpower they needed and worked hard for hours until the job was completely finished. They were careful of nearby foliage and structures, and left things cleaner than when they found them. The trimmed trees were not just chopped on, but nicely sculpted. Things look great.
Description of Work: A large African Sumac tree, a small Palo Verde tree and a barrel cactus were removed; one large pine tree and a large Palo Verde tree were trimmed. All the trimmings and removed trees were completely cleaned up and removed to the dump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Jessica C.
06/2015
5.0
tree service
 + -1 more
Contacted Raymond for an estimate and he came to the house a few days later. He arrived on time. He estimated a very low price to trim two African sumac trees, one of which was extremely overgrown. After providing the estimate, Raymond said he could begin the work immediately and we accepted. Raymond and Charlie (2 man crew) did an exceptional job and finished right at 2 hours - just as they said they would. They worked non-stop in 100+ degree heat. Did an amazing job on the trims, and even better, did a thorough clean up afterward. They even cleaned debris that was present before they arrived and unrelated to their tree work. We are very, very satisfied. 2 guys, both very polite, very professional, very hard workers. Highest recommendation, A+.
Description of Work: Trimmed two trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Valerie L.
05/2015
2.0
tree service
 + -1 more
Never showed for appointment to provide estimate.
Description of Work: Never showed for appointment. We found another company that was more responsive.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Optimum Tree Removal and Trimming
We arrived at 9a.m. For appointment to give a free estimate but there was no answer at gate.
Frank M.
04/2015
5.0
hauling services, tree service
 + 0 more
Arrived on time, worked constantly. It was a large project and took two days.
Description of Work: Trimmed and cut back multiple cypress and fruit trees and some large bushes and removed tree from pool area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Nancy B.
03/2015
5.0
hauling services, tree service
 + 0 more
Went very well. Punctual, convenient, did a good job, cleaned up when work complete.
Description of Work: Provider removed a large tree from our front year. They were punctual and completed the job successfully, and as expected. They cleaned up after the tree removal and removed all the debris. Met or exceeded expectations.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sandalee M.
03/2015
1.0
tree service
 + -1 more
If raqymond would have called and said he couldn"t make it I would have understood butt he didnt
Description of Work: nothing he didn't show
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Optimum Tree Removal and Trimming
There must be some confusion. Perhaps you called a different company. We never made an appointment for a Estimate Nor did I perform any tree service. Have a good day,
Brent M.
02/2015
5.0
hauling services, tree service
 + 0 more
Raymond was awesome. He was extremely responsive, returned my call within just an hour or so, visited my home to assess the job, gave me an estimate, and completed all of the work the very next day. The work was very well done and the yard was totally cleaned up. I highly recommend him!
Description of Work: Removed one ash tree. Ground stump and large roots. Trimmed another ash tree, two patio trees, and three palms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Optimum Tree Removal and Trimming
Thank you for the review. I appreciate the good words, I do try very hard to keep an A Ratting by providing good service . Thanks again, Raymond And Optimum Team.
Merrill J S.
11/2014
5.0
tree service
 + -1 more
Raymonds crew of four worked from 08.00 until sundown and did a great job! I would use him again. Merrill J Sauriol
Description of Work: Remove a 30 year old Bottle Tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Ross T.
11/2014
5.0
hauling services, tree service
 + 0 more
Raymond and his team were great. We liked the way everything turned out and the price was very reasonable. They were very easy to work with. The services we requested were delivered as promised.
Description of Work: Removed one large ficus tree and trimmed another.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Optimum Tree Removal and Trimming
Hi [member name removed], Thank you for taking the time to write a review. " it is very much appreciated " And thank you for picking us for your Tree Service Needs. We hope You & your family Have Blessed Holidays!!! Thanks Again, The Optimum Tree Removal Team...
Valerie C.
10/2014
5.0
tree service
 + -1 more
Raymond is one of the kindest and most professional contractors I've ever worked with. Extremely personable from the start, very fair price, and does a quality job. He took off quite a bit of our tree, in order to train it to grow properly, and then went beyond the initial scope of "thinning" in order to remove a large limb that blocks our solar panels in late afternoon sun. Would HIGHLY recommend and wouldn't think of using another company for future tree work. Thanks, Raymond!
Description of Work: Thinned one tree in front yard
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Optimum Tree Removal and Trimming
Hi [removed member name], Thank you for taking the time to write a review. It is very much appreciated! (: And I wish you the Best with your New Baby!!! Thanks again, Raymond.
Donna B.
10/2014
5.0
hauling services, tree service
 + 0 more
They showed up on time as promised. They were very professional. Their price was good for both services
Description of Work: Optimum Tree Service removed a large tree in the front of my rental property. They all removed another tree last week
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Optimum Tree Removal and Trimming
Hi [removed member name], Thank you for writing a Review. It is very much appreciated. I'm glad your happy with our services.. Thanks again, Raymond
Pete S.
09/2014
5.0
tree service
 + -1 more
Raymond was prompt to reply to my initial inquiry on Angie's List, came out to provide an estimate within a day and agreed to start the work within a week. It was a big and messy job, but Raymond and his crew did great work. One large tree close to the house was removed completely and two large pine trees were pruned of dead branches. Several stumps around the yard were ground down also. They all worked h****** very hot days and I'm very happy with the results! This was my first project completed through an Angie's List provider, and I now wish I would have started using Angie's List sooner.
Description of Work: Tree removal, thinning out dead branches and stump grinding/removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Optimum Tree Removal and Trimming
Hi [Removed member name], And Thank You! I really do appreciate you taking the time and writing a Review. And I also wanna Thank You for the Post Card You sent me with the Home Depot Gift Cards! That was the most Awesome thing I've received this year! Thanks Again, Raymond Vasquez & the Optimum TreeTrimming Crew
Victoria D.
08/2014
5.0
tree service
 + -1 more
Raymond and his crew were amazing. We bought a house that was not maintained at all and needed a lot of help in clearing out the overgrown and cluttered yard. I received a quote Saturday, and they started work Sunday. Raymond encouraged us to keep some trees and shrubs that we planned on removing explaining that we could bring them back to life with approximately 6 months of TLC (so he's honest and not just out to make money for himself as his advice meant there would be less for him to take down and less for him to charge for). Raymond was always on site working with his crew. After Raymond started the job, he discovered that the large tree he was taking down had concrete poured all around the roots (this was a surprise to both of us). Because of the concrete around the roots, he went though more chain saw chains than expected and it took him extra time to remove the roots. Despite these unexpected changes and expenses, Raymond did not charge me extra. The crew ran into a couple wasp nests in the trees they were removing and instead of telling me to call a pest company, they sprayed the nests themselves and kept working! They even made a special plywood set up to ensure the large palm tree they were cutting down would not fall and crack the plaster of our pool patio. I will definitely use Optimum Tree Removal and Trimming again. We have some oleanders in the front that will need to be removed in a few months and I already know that Raymond is my guy! Not only were the prices and services great with this company, but Raymond and his crew were very nice, polite, and hardworking.
Description of Work: Large tree removal, bush removal, shrub removal, citrus tree removal, palm tree removal, stump grinding, extensive tree trimming (to get a 3 foot clearance from the power line).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Response from Optimum Tree Removal and Trimming
Hi and Thank You for taking the time for writing an Awesome Review! " it is Greatly Appreciated" a lot of detail went into this job and I Appreciate that you Noticed & Appreciated the Care and Hard Work We Provided. It was a Pleasure working with You.. Thanks Again for the Review. Raymond,
Esther P.
07/2014
5.0
tree service
 + -1 more
Raymond was pleasant to work with. he removed a dead tree and cleaned up way more than expected. I am very pleased.
Description of Work: He removed a dead tree in my front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from Optimum Tree Removal and Trimming
Thanks for taking the time and giving me a review. It is greatly appreciated...!!! (: and I'm Glad your happy with my service. Thanks again, Raymond Vasquez
Andrew G.
06/2014
5.0
hauling services, tree service
 + 0 more
A friend of mine named Chistopher referred me to Optimum Tree Removal I called Ray during last week to see if he could come out to trim some trees we have in our back yard and remove a small section of oleanders from the side of our house. The trees are too tall for me to trim myself and besides I dont have the tools to do it. And the oleanders seemed like too big of a project for me to do. Ray came out the next day to check out the work I needed done and to give me a bid on how much he would charge to do the work. We agreed on a very fair price and let me know that he would come out on Friday morning to do the work. As Ray said he would do, he was very professional and did a great job cleaning up and hauled all debrih away. I would definately reccomend him to everyone I know and would definately have him do more work as I need.
Description of Work: He came out to trim two of our trees and remove a small section of oleanders we no longer wanted in our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$680
Response from Optimum Tree Removal and Trimming
Thank you for taking the time to give a review. It is Greatly appreciated. "Optimum Tree Removal and Trimming"
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service,
Hauling
FAQ
Optimum Tree Removal and Trimming is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 10:00 AM
Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Saturday: 8:00 AM - 10:00 AM
Optimum Tree Removal and Trimming accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Optimum Tree Removal and Trimming offers free project estimates.
No, Optimum Tree Removal and Trimming does not offer eco-friendly accreditations.
No, Optimum Tree Removal and Trimming does not offer a senior discount.
Yes, Optimum Tree Removal and Trimming offers emergency services.
No, Optimum Tree Removal and Trimming does not offer warranties.
Optimum Tree Removal and Trimming offers the following services: Emergency Tree Service, Tree Removal, Tree Trimming, stump grinding & Hauling of Debris.