We are committed to giving our customers the very best in customer service and workmanship. During more than 25 years in the appliance industry, we have gained the knowledge to tackle any job that comes our way.
In home repair of major household appliances in north Phoenix, Glendale, Peoria, Scottsdale, Anthem, Cave Creek, & Carefree. Please contact me via telephone at 602-531-5098.
Services we offer
Large Appliance Repair - Freezer, Disposal, Dishwasher, Range Hood, Oven, Cook Top, Range, Microwave, Washers, Dryers, & Refrigerators.
Outstanding. Roger found 2 issues fixed them both. I thought there was an issue with the dishwasher valve. Turns out the issue was somewhere else. He traced the leak and fixed it in less than half hour.
Description of Work: Fixed leakage in Garbage Disposal and blockage in sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Bryan B.
10/2020
5.0
appliance repair
+ -1 more
Great. Assessed problem, scheduled repair date. Did the job.
Description of Work: Repair refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Paul And P.
02/2020
5.0
appliance repair
+ -1 more
Excellent. He was able to come the next day, a Saturday, diagnose the problem and provide me an estimate and recommendations.
Description of Work: washing machine not working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Amneris C.
01/2020
5.0
appliance repair
+ -1 more
It is one gentleman and great company. On time, takes care of everything, and not overpriced.
Description of Work: They repaired my refrigerator.
Rating Category
Rating out of 5
Yes, I recommend this pro
jo T.
08/2019
5.0
appliance repair
+ -1 more
On time & the repair was completed professionally
Description of Work: Stabilizing washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$178
Bruce V.
11/2018
5.0
appliance repair
+ -1 more
Punctual. Made repairs to my Kenmore washing machine which is 18 years old. The repair was quick and diagnosed immediately. The repairman provided great advice about repair versus buying new. Repair price of $105 was much less than I expected to pay to replace a coupler. Hopefully, I won't need them soon. I would definitely use this company again.
Description of Work: Repair washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Mark H.
09/2018
4.0
appliance repair
+ -1 more
Fine once he located enough sealant
Description of Work: Wine refrigerator repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Margaret R.
03/2018
5.0
appliance repair
+ -1 more
Roger was very quick to diagnose the problem, had all necessary parts with him. Bearings replaced. Work done in about an hour. Roger guarantees his work, was very pleasant. I highly recommend.
Description of Work: Electric dryer making loud noises, became worse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$153
Courtney E.
01/2018
5.0
appliance repair
+ -1 more
Roger came out and diagnosed problem within the hour...once he couldn’t locate piece needed he recommended I look on amazon which I did and found part for $16 (which was far below what he would have gotten it from a local dealer) He scheduled appointment for 1st biz day after I received shipment and within the hour my washer was fixed!! I nearly bought a brand new washer as I thought a repair would be close to paying for a new one! Glad I reached out to NVA and would highly recommend!!! Super fair price for services in addition to saving me more money by suggesting I look for the part at cheaper price and I am so happy to be up and running again!!
Description of Work: Washing machine was giving error message and not cycling through initial phase. Inoperable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$105
Jim P.
07/2017
5.0
appliance repair
+ -1 more
Roger quickly and correctly diagnosed the problem as a blocked drain pump. He removed a small piece of a dish that had blocked the pump and the dishwasher was fixed. I expected that the control board would need to be replaced, so I was delighted that was able to diagnose the real problem. Great job.
Description of Work: Repair dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Rick R.
06/2017
5.0
appliance repair
+ -1 more
He found it was a problem with the load controller. Fixed quick. And the cost was commensurate with the little work required. I'll always use this repair service.
Description of Work: Dryer heater element would not work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen T.
02/2017
5.0
appliance repair
+ -1 more
Good. Diagnosed quickly, ordered part and returned when he said he would and installed part.
Description of Work: Repair ice maker on fridge.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
dan S.
02/2017
5.0
appliance repair
+ -1 more
Excellent service, next day. Fast response including quick trip to Home Depot for a part, and fair pricing. Used this small business previously with total satisfaction. Highly recommend.
Description of Work: Wiring problem with clothes dryer. Power block terminal replaced. Cause - loose connection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Helen P.
01/2017
5.0
appliance repair
+ -1 more
NV was on time, efficient and reasonably priced. He even showed me how to realign the tub in case I want to fix it myself next time it becomes unbalanced. Will definitely call again.
Description of Work: My washing machine was out of balance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Debra K.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are great. They care about their customer.
Description of Work: They came and checked out our air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandi P.
11/2016
5.0
appliance repair
+ -1 more
Great. He knew exactly what was needed to repair the dryer. The work was done quickly and the dryer has been fine.
Description of Work: Dryer would not heat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Linda O.
10/2016
5.0
appliance repair
+ -1 more
Perfect! He assessed the issue... calcium deposits had clogged it up and it just didn't work. He had a new one with him and replaced it in minutes. I used the Angie's List coupon available and got the discount offered.
Description of Work: Ice machine in refrigerator stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Tania V.
09/2016
5.0
appliance repair
+ -1 more
Roger was available the same day I called. He was prompt and professional and fixed the problem in less than an hour. I will definitely use him again and recommend him to my friends and family.
Description of Work: Washing machine wasn't working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jeff K.
04/2016
5.0
appliance repair
+ -1 more
I made an appointment with Roger. He showed up at the agreed upon time, with the part needed. I was amazed at how fast he was able to fix the issue! I am very pleased with the work and would definitely recommend North Valley Appliance Repair.
Description of Work: Repaired the input valve on washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Diane L.
01/2016
5.0
appliance repair
+ -1 more
I called North Valley Appliance at about 4:45 pm on a Friday afternoon, hoping I might be able to get someone out over the weekend to look at my fridge that stopped working. To my surprise and delight, Roger answered the phone and said he was finishing a job in my area and could be there about 6:30. Roger got there at 6:20, took off the back panel in the freezer and was able to tell me I had a leak in my system. I was only getting about 5 percent cooling power. Told me it wouldn't be worth it to fix and I would be better off spending the money on a new one. When I asked him how much I owed him, he said he wouldn't feel right about charging me when I needed to go buy a new one! Honest and doesn't rake you over the coals, A++++ in my book! By the way, my brother does this for a living, unfortunately he lives on the East Coast, but speaking with him about the problem and what Roger told me, he said he was correct to give me the advise he did. I will definitely call Roger again if I am in need of his services!
Description of Work: Roger looked at my refridgerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PAUL C.
01/2016
5.0
appliance repair
+ -1 more
I called the provider in the morning and he was able to accomodate me later the same day. He gave me a 90-minute time window in which he would come, and he arrived within that time frame. He was professional and appropriate in asking questions to diagnose the potential repair. He accurately described the problem to me, installed a new switch, tested the machine in several different ways, and finished the job within about a half hour. I would certainly use him in the future.
Description of Work: Serviced washing machine that would not drain
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
SHARON V.
07/2015
5.0
appliance repair
+ -1 more
Roger ordered the part and was ready before I actually had a spot of time to have him come back and install the part. When he came back and performed the repair, he was most courteous and completed the job quickly. Roger presented himself as business-like and trustworthy.
Description of Work: The latch on my Kitchenaid dishwasher failed. I called North Valley Appliance Service, got a quick response, and initial diagnostic visit quickly too.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark R.
07/2015
5.0
appliance repair
+ -1 more
Roger is the man! He is very professional in every aspect of service. In both repairs, wine cooler and refrigerator, he was thorough, thoughtful, and walked through the job and possible alternatives. His prices are competitive. Go no further.
Description of Work: Wine cooler repair and home refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Linda O.
06/2015
5.0
appliance repair
+ -1 more
He was very professional, neat workmanship and very nice. I appreciated his workmanship and assistance fixing some cosmetic issues with the freezer and basically every aspect of this service to repair my refrigerator.
Description of Work: Checked Garage refrigerator, which freezer side was working, but refrigerator side was not cold. Checked several things and determined the timer was not working and replaced it. The Freezer coils had frozen over and I am not sure what else was wrong. But his quote for service for possible issues was lower than any others I received.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$162
David B.
06/2015
5.0
appliance repair
+ -1 more
Turned out a thermister had burnt out. Roger was there on time and finished the job very efficiently. This is second job Roger has done for me, Something much more complex had gone wrong with a circuit board in the fridge about a year ago, and despite several evening visits to determine the problem, Roger stuck to his initial quote. This company is one I would recommend as they are fair and there is no fear of being ripped off.
Description of Work: Fridge stopped cooling although freezer was working.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Heating and Air Conditioning
FAQ
North Valley Appliance Service LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 11:00 AM - 5:00 PM
North Valley Appliance Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, North Valley Appliance Service LLC does not offer free project estimates.
No, North Valley Appliance Service LLC does not offer eco-friendly accreditations.
No, North Valley Appliance Service LLC does not offer a senior discount.
No, North Valley Appliance Service LLC does not offer emergency services.
No, North Valley Appliance Service LLC does not offer warranties.
North Valley Appliance Service LLC offers the following services: Large Appliance Repair - Freezer, Disposal, Dishwasher, Range Hood, Oven, Cook Top, Range, Microwave, Washers, Dryers, & Refrigerators.