Newgen Surfaces Flooring Specialists

cabinet refacing contractor, flooring contractor, ceramic tile installer,

About us

Family owned and operated, licensed tile and remodeling contractor. Let us turn your home or business into what your heart desires. Visit us on the web or give us a call!

Business highlights

7 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
12%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-17 of 17 reviews

Chris A.
09/2024
4.5
On time , honest service great work!

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Tom K.
06/2024
5.0
Timely professional tile service. My job was small but was treated as if I were their top customer. They nn

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amy G.
06/2024
4.0
He was punctual. He explained the process. He did a reasonable job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Bill a.
05/2024
4.0
Finished quickly, no mess.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura K.
03/2024
5.0
Justin returned my phone call very quickly. He came And gave us an estimate, and was here when he said he was going to be here. I would trust him to do a bigger job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Karen W.
02/2024
5.0
Justin at Newgen did a great job and gave me some ideas that really improved the finished product. He was also likeable and easy to work from the time of his estimate to the completed job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don M.
12/2023
5.0
Prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted A L.
12/2023
5.0
Done right. Very personal and professional service. Justin is my first choice for this type of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra H.
12/2023
5.0
I would recommend Justin in a heartbeat. He obviously knows his "stuff" because he redid the same grout that several handymen had tried to fix and failed. Justin is a great guy, and we enjoyed everything from the first phone call to the clean up at the end.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$800

Sylvia D.
10/2023
5.0
Justin Smith was professional, he cleaned up the area perfectly when job was completed!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer S.
10/2023
5.0
Very professional, fast, efficient and friendly! Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jerry P.
09/2023
4.5
Prompt, professional service.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Bill or Judy M.
09/2023
5.0
Justin, the own, installed tile on a wall between our stove and a newly installed exhaust fan.. He did a great job, fast and efficient. His pricing was fair and last of all He is a really nice guy. I would hire him again with no hesitation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria H.
09/2023
5.0
From start to finish Justin was honest, knowledgeable, and very pleasant to work with. It soon became a collaboration. He communicated with me at every step of the job, giving me options, recommendations, and possible outcomes. With his professional guidance and explanations, I was able to make the best choices in regard to my needs and expectations. He completely beat out the competition with his reasonable rates and compassion for his work. He sent images, updating me daily about the job because I wasn't on the premises while the work was being done. His main focus was customer satisfaction and he went the extra mile to do the best job for the best cost to me. He actually cared about what each option would cost and didn't let me spend unnecessary money, but at the same time providing a quality job. He was on the job, prompt and consistent. I paid close attention to how neat he was with the trash and demo material. This tells me a lot about how a person does their job. He was meticulous! Everything was neatly stacked and completely removed at the completion of the job. A person that puts that much care into trash, tells me what care and thought he puts into the actual job. He also didn't charge me for materials he bought in bulk amounts. I truly trusted his calculations and charges. Hire this company, you will be glad you did. I don't write many reviews. I was happy to write this one. Thanks Justin and Carl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,309

John N.
08/2023
5.0
Justin has gone above and beyond to help us. He was prompt, professional and compassionate throughout the cleaning and care of our oriental rugs. Our rugs are now vibrant and beautiful. We are very thankful for the service Newgen provided to us. Thank You

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary H.
07/2023
5.0
Friendly, professional, on time and a clean excellent experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    4727 E Bell Rd Suite 45, Phoenix, AZ 85032

    http://www.newgentile.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM
    Sunday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    cabinet refacing contractor,
    flooring contractor,
    ceramic tile installer,
    marble contractor,
    interior painter

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 3:00 PM

    Sunday: Closed

    Newgen Surfaces Flooring Specialists accepts the following forms of payment: CreditCard
    Yes, Newgen Surfaces Flooring Specialists offers free project estimates.
    No, Newgen Surfaces Flooring Specialists does not offer eco-friendly accreditations.
    No, Newgen Surfaces Flooring Specialists does not offer a senior discount.
    No, Newgen Surfaces Flooring Specialists does not offer emergency services.
    Yes, Newgen Surfaces Flooring Specialists offers warranties.

    Contact information

    4727 E Bell Rd Suite 45, Phoenix, AZ 85032

    http://www.newgentile.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 3:00 PM
    Sunday:
    Closed