MVP Window Cleaning

The new owner is living off the reputation of the previous owner, Brian. So beware, the results on this website truly is not representative of the new owner, Jacob Blakely. He is truly rude to deal with. When my wife called to verify our appointment, he responded "It's in the cloud". This is the third time we have used the new owner. The first time we used the new owner, he held the old owner's price, the second time it was more than 50% higher than Brian charged. This time we were able to hold the same price, but it was not easy. Jacob appeared to be upset to hold the price. Also, they did not want to do the tracks and did not have a vacuum with them, so we let them use ours. When my wife asked them to do the tracks, Jacob said "Oh, you're getting awfully picky". The quality of the crew that performed the work was okay, but we will not be using them again, that is for sure! Not even a thank you from them for using their service, the only thank you came from my wife to them for doing a decent job.

MVP Window Cleaning is wonderful. Jacob and his crew arrived right on time and did a beautiful job. They were very efficient and took care with both the inside and outside of our house and our windows are sparkling. The price was great. We won't use any other window cleaning service.

Had a rough start, but it ended ok: when I called for then appointment Jacob did not inform me that Brian had sold the business to him, and Brian has moved away. Brian had cleaned my windows for 10 years, charging $85 for 20+ windows (Jacob explained that each pane is considered a window). After the crew arrived, Jacob told me the charge would be $160. I could not understand the excessive increase in just over a year. Brian often did my interior mirrors as well. Because we are putting our house on the market, and moving to Gold Canyon, I decided to get the service done by Jacob when he dropped the price to $150. I think it would have been more appropriate for him to tell me over the phone at first contact that Brian was not operating the business, and that he would come and give me an assessment of what he would charge. I thought he simply worked with Brian. When I called I asked for Brian and also mentioned on the phone $85 for service last performed. Jacob was pleasant, and the work done efficiently but I will not use the service again since we are moving >50 mi away.

Great. Jake arrived on time and did a wonderful job. Windows are sparkling.

We had used Brian for years and always been pleased. Seems he sold his business and this time we had guys that wore shirts with a different company name and no mention of Brian. They left water spots on exterior Windows and did not wipe water from window sills in interior. I will not be using them again.

We've had Brian clean our widows and screen for the last few years. We couldn't be more pleased. He's professional, on-time and does a great job!

They did an excellent job. They cleaned inside and outside. They put booties on when they came in the home.

We were very pleased with the service. The technician was prompt, clean-cut, professional and we couldn't be happier with how all of the windows looked when he was done. Will definitely call on them to clean our windows in the future.

I have come 2x a year for many years , he is the best!

I've been using Brian with Moon Valley Window Cleaners for almost 4 years. He comes out two times a year to clean in & outside of windows. When I have company coming I have him come and only do the outside, which is a few times a year. He is always on time, if running behind he calls me to let me know. There has been a few times when I needed him last minute and he always fits me into his schedule. I have recommended him to a few of my neighbors and they love the work he does.

He was very nice, but he didn't do the job I wanted on the windows. He just didn't do the frames or light fixtures well. The windows were fine but the frames were not. lower windows only.

I have been using Brain for years, he is a great window cleaner and I would recommend his company highly.

If I could go higher than excellent I would do so with this provider. I had a no-show with another business and needed to get my windows washed while they were easily accessible so I could put my house in order again. I called on Friday and he came Saturday afternoon. He commented when he finished that my windows were really dirty and seemed like they hadn't been washed in 20 years; he hit it exactly right!! We had not washed the windows outside (and many inside) since moving in 20 years ago!!! He said our Arcadia doors next to the pool had residue from our new pool surfacing and he was able to clean it. I mentally thank him every morning when I look out our beautifully clean windows to the blue sky and sunshine of Phoenix! I will definitely use him again but sooner than 20 years. Our house is single level so he did not need a ladder, although there are cactus, bushes and shrubs beneath some windows.

The quality of the work was great. Windows and screens look terrific.

He performedthe job fast but very good quality.

He was on time, did a wonderful job and I would definitely hire him again.

Brian stopped by the week before the work and gave us an estimate. I asked for a certificate of insurance and got it the next day from his agent. He was on time for the job. He was professional, neat and did a quality job. Very satisifed. Would defintely use him again.

Our home in Scottsdale has an abundance of windows and glass patio doors. As winter-only residents, we are not present at this home for much of the year, and whatever rain and dust storms hit the neighborhood leave their deposits on the glass for much of the year. This year, when we arrived for our winter stay, the windows were dirtier than I ever remember. Having used Moon Valley for the previous two years and having been completely satisfied with the experience, we immediately called Brian Robards, the owner, to book an appointment. The first appointment was rained out, and Brian did his utmost to squeeze us in ASAP on another date. Compared with other window cleaning firms we have used in the past, Moon Valley is exceptional. As it is an owner-operator business, you get the person who has the greatest incentive to do the best job for the fairest price, since he is motivated to earn your repeat business. Other firms often used hired help who are often poorly paid and do not have the same incentive to make the customer happy. The owner, Brian Robards, is a very hard working, meticulous man, and he is completely trustworthy. We have no concerns in having Brian at our home whether we are present or not. I don't think anyone could be better as a service provider for window cleaning than Brian.

Great job. Will definitely cll again when needed

Brian is a perfectionist. Windows were spotless. He cleans all surfaces around the windows. Best we have ever dealt with

Arrived on time in the afternoon and finished the job in record time but was complete and a very good job

Made contact with the owner. He came out and gave us an estimate. We gave him the job. He arrived promptly and did all the work to our complete satisfaction. He plan on using him on a regular basis for all our window cleaning needs. Highly recommended.

Brian is a consumate professional who is extremely polite and quietly does his work. As we told him that we were having our outside painted soon, he suggested that we do the outside only after this was completed and did not request payment for the work already done inside. He came back a couple of weeks later after this was done and quickly finished the work.

Quick high-quality work. Without being asked, he reseated a popped sliding screen door which I had not been able to do.

I was in a pinch, since I had out-of-town company coming and had not planned ahead to have the windows cleaned. They had not been cleaned since last spring and were very dirty. I used Moon Valley last year, and was quite pleased. The owner/operator, Brian Robards, does the work himself, and he is a true professional. Plus, since it is his business, he cares a lot about customer satisfaction. I called Brian on short notice and he was booked. Could not come. Groan! Then he called back and told me that he could squeeze us in but only for two hours, as he had another appointment for that afternoon. So, we agreed that he would do the primary windows and patio doors so that the house looked good for our company and do the rest of the house another time. (Ours is a big two story home.) He came, worked like a maniac and had to stay three hours to complete even this limited project. The result was terrific - the windows never look better than after Brian cleans them.