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Mountain Park Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Additional DBA - Mountain Park Plumbing Inc. Award winning. Family owned & operated. Additional website - www.ethicalaz.com/mountainparkplumbinginc/.

Business highlights

25 years of trusted experience

Services we offer

Residential installation repair and replacement of water heaters, slab leaks, rooter, drain cleaning, toilet, faucet, dishwasher, disposal, sink change outs, sprinkler & main lines.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9163 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 163 reviews

Saskia E.
06/2007
5.0
plumbing
  + -1 more
Richard and his associate were able to accommodate our schedule and needs and really short notice. They were prompt, professional and did a wonderful job in a short amount of time. I would definitely recommend them to others and would hire again.
Description of Work: Installed a tub valve, shower valve, and shower and tub valve. Moved piping over for shower valve. Replaced copper piping where necessary. Came back to install trim pieces when tile work in the bathrooms was completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Earl S.
05/2007
5.0
plumbing
  + -1 more
Everything went quite well, Richard showed up promptly at the scheduled time and got right down to business. He wrote up his assessment of the problem, and related it directly to the identified issue on the inspectors report.
Description of Work: Richard provided evaluation of a water pressure issue identified as a problem during a pre-sale home inspection.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene B.
05/2007
5.0
plumbing
  + -1 more
Great. Did job fast and very professional.
Description of Work: Removed old faucets and replaced with new faucets. Had to cut whole in wall to do the shower faucets but did good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

DEE W.
05/2007
5.0
plumbing
  + -1 more
Job 1: Excellent. Job 2: Mr. Phillips thought of a novel solution which greatly improved the slow drainage problem with my new kitchen sink and disposal. The 'standard' fix would not have improved the drainage significantly enough to warrant the expense. He thought about the problem overnight and came up with a creative solution. I'm very impressed. He was able to greatly improve a situation which the kitchen remodeling contractor's plumber had created.
Description of Work: Job 1: Remove toilet, snake line all the way to city connect, reset toilet.($142.) Job 2: Rebuild drainage pipes under counter for disposal and kitchen sink.($156.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

STEVE D.
05/2007
5.0
plumbing
  + -1 more
Job 1: We came home and discovered a small leak in the ceiling above our kitchen. I called Richard and he said he'd be here in 30 minutes, turns it less than 20. He quickly diagnosed the problem and got the job going and completed in under 30 minutes. This is the kind of company that I will definitely do business with again. Job 2: Excellent.
Description of Work: Job 1: A new copper elbow was sweated onto a leaking pipe.($128.41.) Job 2: The switched the hot and cold water faucet in my master bath which was installed backwards. They also cleaned out a drain in my spare bath. ($118.)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246.41

WIL F.
04/2007
4.0
plumbing
  + -1 more
Overall, they were terrific - polite, prompt, and professional. Richard called me within 1 hour of my initial after hour's message. He sent Matt on Day 1 to confirm the slab leak. Richard met the locating company the next morning (Day 2) and Matt returned an hour later to fix the problem. All in all - the repair took them about 4 labor hours to fix (between both days). I think that is where I was a little disappointed with the cost. Although they were consistent with the quote provided, I assumed it would be a much more labor intensive process then what it turned out to be. Not knowing what a repair of this kind would typically cost and needing to have it fixed immediately, I opted not to get multiple estimates. I would certainly use the company again - I just have a feeling that I could have had this fixed for less money. I also would have preferred that they not toss the extra wet cement in my garbage can - I had to chisel it out.
Description of Work: We suspected a slab leak based on warm tiles and lack of hot water. MPP came out, confirmed the hot water line leak, and hired a locating company (Precision Locating for $175) to determine the exact location and depth of the leak. Once the subcontracted company came with a sonar machine and pinpointed the precise spot, Matt from MPP jack-hammered the floor, replaced the piece of leaking pipe, and filled it in with concrete after confirming there were no additional leaks ($950 plus parts and tax for a total of $1030).

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

CATHRYN L.
04/2007
5.0
plumbing
  + -1 more
I found Richard on Angie's List after getting an outrageous bid (5 times higher than Richard)to repair sewer line that had dropped with age; line also lacked significant fall preventing "stuff" from running through pipe efficiently. Bottom line, we were backing up in toilets, showers. Even Richard sputtered at the other bid. Clearly hated to hear about someone being taken. I was beside myself. Richard was very supportive and was over here the next day with reassurance and a reasonable bid. Not only was the bid reasonable, the scope of work was far less destructive than what had been proposed by the other bidder. First bid would have seen the stucco fence torn down and front walk torn up. Richard and crew arrived on time, very professional; installed a new pipe inside the old one and a pump to push everything through. The only way one could tell something was done was a small dirt covered area in middle of yard. Grass grew over that quickly.
Description of Work: Richard installed pump, new line to sewer. Here all day, digging in the front yard from where the "stuff" exits the house at front, to where it hooks up to city sewer pipe. Made sure everything was going to work the way he intended. Hands down the best plumber I have ever worked with and I'm old ---- lived in lots of houses!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

John H.
04/2007
5.0
plumbing
  + -1 more
The work was excellent, quick and the explanations were thorough and helpful, including for some other issues that were not part of the billing. These folks are great, true professionals.
Description of Work: My main water line into the house was moaning every few minutes. MPP came out to the house the same day I called (Matt was the plumber), diagnosed and explained the problem, did some minor work that I also needed, and then came back a two days later to do the replacement work when they were able to bring the appropriate parts. I asked for some additional replacement work, including a "vacation" valve, and a pressure control valve since we have high water pressure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

BRAD W.
03/2007
5.0
plumbing
  + -1 more
Excellent job, done as promised, great company to work with.
Description of Work: Fixed sump pump value and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

CLARE V.
02/2007
5.0
plumbing, water heater repair
  + 0 more
I choose Mountain Park Plumbing because of the excellent reviews on Angie's List. Now I can confirm that this company is top notch. When I called at 2pm on 1/30/07 and left a message, Richard returned my call within a few minutes and was willing to squeeze me in between jobs - even though this was my first time calling. He arrived with Matt about 20 minutes later, and determined the problem. He supervised and assisted as Matt replaced the lower element and also cleaned up water that dripped on the floor. Both were extremely professional - neat appearance, pleasant personality, polite, and fine workmanship. I was thankful that Richard was concerned enough to call back later to make sure the hot water was on. I was so pleased when they returned to fix the next problem with this water heater which is only 2+ years old. I was totally impressed with the service, price and quality of work performed. I am happy to have a reliable plumber for all my future needs.
Description of Work: Richard and Matt arrived to check out the water heater and replace the lower element, which was determined to be bad according to my description of the problem. The work was complete within 30 minutes, and it was obvious that the element was bad. I was really impressed with their quality workmanship, but even more amazed by a follow-up call about an hour after they left to check on how the water heater was operating. The diagnostic panel still indicated a problem. He and Matt returned within 15 minutes, checked it out, replaced the top element which was also bad. They had the necessary part on the truck. He did not charge me for the extra part and did not charge for the extra work involved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

GARY N.
02/2007
5.0
plumbing
  + -1 more
Everything went very well. The workmen were on time, looked neater than any plumber I have ever used before with white shirts and dark pants. One worker took on the toilet issue which was quickly resolved by changing the float valve which didn't look to be an issue, but turned out it was and the other worker quickly switched out the faucet and the shower flow works really well. I was quite impressed and will probably make them our permanent plumbers.
Description of Work: Had 2 issues, one: a toilet that kept running even after my husband had put in a new fill valve. And two: a shower faucet that would not switch flow from the faucet to the shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

GARY L.
10/2006
5.0
plumbing
  + -1 more
We have used this company several times and they always do a good job.
Description of Work: Installed a new toilet and 2 new faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$276

MARSHA F.
10/2006
5.0
plumbing
  + -1 more
It was at the base of the faucet and causing a leak on to the pipes under the sinks. They had to do a diagnostic along with replacing the part. Always prompt. I appreciate that they say they're going to be at my home on time or will call otherwise. Always clean up after themselves. Very respectful and courteous to the customer. I find that their prices are very competitive to other plumbers.
Description of Work: They repaired a leaking faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$92

JEREMY P.
10/2006
5.0
plumbing
  + -1 more
Responded promptly. Called on Monday, came on Tuesday. Came a little bit early. Very nice and he seemed very knowledgeable. We are keeping the number for any future plumbing needs.
Description of Work: We had a kitchen faucet replaced that had previously proven impossible for my husband and his well-meaning dad to remove. What they spent three hours trying to do, he and his helped did in 30 minutes. Everything works well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$131.22

M M.
08/2006
5.0
plumbing
  + -1 more
Very professional. Even called on the day of service, said he could come a little earlier, and asked if that was okay.
Description of Work: I was unscrewing a shower stem from the wall when the threads broke and were left inside the pipe. Richard came out and used a special tool to quickly remove the stuck threads. He also attached a new stem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

MICHELLE M.
06/2006
5.0
plumbing
  + -1 more
Mountain Park Plumbing is a wonderful company. Mr. Phillips and his associate were at my home less than 10 minutes after my phone call. He was able to thoroughly assess and fix the problem. Both gentlemen were professional and pleasant--as I said before, Mr. Phillips actually paused while he was leaving to tighten the doorknob on our front door. I will definitely use this company in the future!
Description of Work: Mr. Phillips unclogged our front bathroom toilet. He also fixed our loose front doorknob as he was leaving our home--isn't that nice?!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

JENNIFER D.
06/2006
5.0
plumbing
  + -1 more
We are remodeling our new house in Phoenix and I called Richard about coming to perform the plumbing work after reading glowing reports about him on Angie's List. I have to say the reports were absolutely correct. I was at the house having countertops installed and the doorbell rang. It was about three hours early and Richard and Matt had come by just to check everything out and make sure they were ready to go. We re-scheduled the appointment for two hours earlier than we originally planned because I had extra work for them to do. They showed up promptly at the given hour and set to work immediately. As they went, they made suggestions as to the best way to do things for our benefit. They were efficient, professional and did a phenomenal job. Richard and Matt are true professionals. Richard also made suggestions to pass onto my shower contractor to make sure he did things right. I would highly recommend Mountain Park Plumbing to anyone and plan to do so.
Description of Work: Hooked up new sink after countertops were installed. Installed a new garbage disposal and switched the garbage disposal from one side of the sink to the other. Replaced dishwasher line and re-did all the pipes under the kitchen sink. Moved and replaced shower valve assembly after shower was torn out and changed out the pipes in the shower line. Re- set 2 toilets after tile work was done in the bathrooms and while he was at it replaced the insides of the toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

CHRISTOPHER W.
05/2006
5.0
plumbing
  + -1 more
The servicemen were early, clean, courteous, and knowledgeable. Both toilets were repaired satisfactorily.
Description of Work: We had 2 toilets that wouldn't flush. One had a toothbrush hindering operations. The other was an unknown problem. Two men came out & had retrieved the toothbrush & determined that the siphon jet was blocked by mineral deposits. The problems were simple & they were in & out in less than 45 minutes. Our only complaint is that the hourly rate for 1 person is $59. Since they sent 2 we were charged $118 even though they were there about 1/2 hour. If they had sent only one person we would have only paid half the price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

KATHERINE H.
05/2006
5.0
plumbing
  + -1 more
On a Monday morning after returning from a weekend away, we discovered a water leak in front of our house resulting in water running into the street. My husband turned off the water main to the house, which was very inconvenient with a toddler at home. I called Mountain Park around 9 AM, and the plumber and his assistant arrived around 2:40 PM that day. Within twenty minutes, they had determined a valve to the lawn s sprinkler system had failed. They shut off the water to the outside and turned on the water into the house. They did not have the necessary valve on their truck and returned the next morning at 9 and left by 9:40. Their work required using a shovel. I greatly appreciate a visit on the same day as my call and their effort to communicate to me about the problem. Mountain Park is the only plumbing service we use.
Description of Work: Mountain Park Plumbing diagnosed and repaired a broken valve to the outdoor yard watering system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$161

LAURA D.
04/2006
5.0
drain cleaning
  + -1 more
They arrived early! They were very polite. I had another plumber come out twice to unplug the drain and each time the problem slowly reoccurred. This time the plumber was able to identify what the OTHER plumber was doing wrong and fixed it!!
Description of Work: Unplugged drain in bathtub and fixed kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

DEBORAH D.
04/2006
5.0
plumbing
  + -1 more
Scheduled a service appointment within hours of my call. Team of two checked for my OK to arrive early, then took care of everything within 90 minutes, including moving stuff under the sinks and replacement of one bad shutoff valve. Looks better than new! They were thoroughly professional and polite, and they answered all my questions. I didn't ask for an estimate in advance, but the price was much lower than similar work done by someone else on a home warranty call in 2004. Well worth it!
Description of Work: Replaced two bathroom faucet sets, including pop-up drains, that I purchased from faucet.com.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

KATHY C.
03/2006
5.0
plumbing
  + -1 more
Matt and Richard arrived on time. They were polite and friendly, explained what they were going to do and then showed me the work they did when finished. They were at my house for about 30-45 minutes, and charged me their service call rate. I will use Mountain Park Plumbing again.
Description of Work: Master bathroom shower was leaking through the ceiling of room below. The plumbers surveyed the shower and surrounding area and identified two opportunities for leaks that matched the marks on the ceiling of the room below. They removed the old caulk and added some new caulk; they made some adjustments to the shower drain and added caulk there, as well. They explained what problems could re-occur and why. They provided a reference name of someone who could repair the ceiling in the room below the shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

John R.
03/2006
5.0
plumbing
  + -1 more
He was on time, did what I asked, and is a good guy. I will use them again.
Description of Work: They roto-rooted sewer drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

ALAN C.
02/2006
5.0
plumbing, drain cleaning
  + 0 more
Richard is a nice guy and seems very honest. He did the work for exactly what he quoted me, which was $700 less than the minimum estimate from a different plumber.
Description of Work: Repaired broked sewer line & remove roots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

CAROL L.
02/2006
5.0
plumbing
  + -1 more
The 2 men came 10 minutes early. They immediately went to work and within 25 minutes, the job was finished. Everything was left very neat. They replaced 2 O-rings and one of them told me that because we had let it go for so long, we'd have to have the faucet replaced next time. I appreciated his telling me that so that we can be prepared if anything goes wrong with the faucet. I will definitely call them again if we have any further plumbing problems.
Description of Work: We had a very leaky kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Contact information

13013 S 38th St, Phoenix, AZ 85044

www.mountainparkplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Handyman Services

FAQ

Mountain Park Plumbing is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Mountain Park Plumbing accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mountain Park Plumbing offers free project estimates.
Yes, Mountain Park Plumbing offers eco-friendly accreditations.
No, Mountain Park Plumbing does not offer a senior discount.
No, Mountain Park Plumbing does not offer emergency services.
Yes, Mountain Park Plumbing offers warranties.
Mountain Park Plumbing offers the following services: Residential installation repair and replacement of water heaters, slab leaks, rooter, drain cleaning, toilet, faucet, dishwasher, disposal, sink change outs, sprinkler & main lines.

Contact information

13013 S 38th St, Phoenix, AZ 85044

www.mountainparkplumbing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed