Moon Valley Plumbing

The service was great, honest and save a lot of money they did a great help. I recommend them to anybody and I will always use them.

Very good! Very efficient, very quick and did a great job.

Very economical price and work done the day after the cost estimate was submitted to me.

Excellent! Mo was great to work with. I plan to hire Moon Valley Plumbing for all of my plumbing needs.

I got a new hand held shower thing in the shower, you know sprayer. I got a new toilet in the guest bathroom. I got a water softener and a new water heater. And he had to crawl around, I don't even have a crawl space I just have a flat roof with insulation in it. So he had to crawl around in the insulation in order to get the loop where it belonged. So yeah, he did all that. They were here 2 days it was a Thursday and a Friday and they had to work very very hard. They did do a good job and I would like to say what a really good job they did and I thought considering what they did that I got a good price. I really liked the young men they were really nice. They gave me an estimate and they didn't try to jack me up. Cause that is important cause sometimes people do that to you, they think you are a woman and that you can be ripped off. They did a good job and they were really nice.

Overall, I would never hire him again I know that. But it wasn't really his fault I found a very expensive toilet.

So far, so good after 8 months. Pricey, but probably competitive.

Anthony did a fantastic job! He did the service promptly and answered a few questions that we had about the operation of the unit.

Alex, our service tech was tenacious & thorough in finding & correcting the problem. He was courteous & did a great job of explaining options.

I can't remember who I talked with for scheduling because I had called 3 other companies for estimates but she was friendly and helpful and worked to get someone out ASAP. Kenny came out and gave me an estimate and schedule work as soon as possible. He was punctual and professional. He worked hard to find the least intrusive way of getting to the pipes and even cut out the drywall so it could be placed back in one piece so I could tape it later for repair. I would definitely use Moon Valley again.

Mo was excellent. Arrived on time, was very professional, did a superb job! I received the senior discount which really helped

Moon Valley Plumbing was great. Alex was the plumber who we dealt with and he did a great job walking us through the details of what the problem(s) might be and what solutions were available to us. We ended up having to have our patio cut open to replace some pipe below it, however, this was much preferable to having to tear out our bathrooms. We were a little bit frazzled and our last plumber had not shown up for the appointment and just simply refused to do any work or evaluation for us (Allied Plumbing). Alex was prompt, professional and really ended up nailing the solution that saved us the greatest amount of money and headaches. Moon Valley was great in the fact that the realized we were in a bind with this emergency and so they adjusted their staffing schedules to get us taken care of and have all the problems fixed within 36 hours of when we were first in contact. After taking a few days with no water exiting the house, we were overjoyed to have everything working again.

Problem quickly solved ----- unused shower drain had dried P trap that carried flushing noise from adjoining bathroom. Kenny was right on time, personable, professional, & quickly recognized our problem. Charge was minimal & certainly fair for the time spent. Kenny is a great ambassador for his company. Would definitely use again.

Excellent service and attitude

Moon valley responded very quickly and came out the same day to replace the house bibb.

Crew was on time, worked very hard, completed the job as promised, in the time promised, their clean up was as amazing!

My outdoor faucet in the back yard would not release the hose which was attached to it. In attempt to remove it from the faucet the week prior, I bent/broke the copper pipe coming from inside my house which is the water source for the faucet. This required the water to be shut off entirely to the yard until the pipe/faucet could be repaired. I have a garden and a significant number of plants/trees in the yard so it was imperative to have this repaired quickly. Within a couple of hours of having purchased the online deal I was contacted by Moon Valley confirming a time/day that I chose during the purchase process. I was informed my service would take place sometime between 7-9 AM on that day. On the service day, as I was opening my garage door to take out the trash at 7:01 AM I was greeted by a couple of very friendly techs eager to start work. I took them to the issue, they thoroughly evaluated it and gave me my options. I chose to have the entire outdoor valve assembly repaired as there have been other issues/annoyances with it since I had a sprinkler system installed/attached to it for my garden (every time the sprinkler system would turn on you could hear a loud knocking sound from inside my house coming from the faucet area). The techs suggested I replace the whole assembly as it was very corroded and I had also broken the PVC pipe which connected the garden water supply to the assembly (you can tell I was really having a bad day when I originally attempted to remove my hose from the faucet). They then assessed my sprinkler system valves and offered some recommendations if the assembly replacement didn't not resolve the knocking sound. I originally purchased the faucet replacement deal on Angie's list and was hopeful the responding tech's could provide guidance on how I could repair the other damage I created. They not only gave me suggestions, but offered to perform the repair for an additional $200. I realized that was a lot of money, but I had priced the parts, the time it would take for me to repair it myself, along with the fact that it would've required soldering and the price they offered was very fair. That and I did not expect them to include the repair of the PVC pipe connecting my sprinkler system to the faucet assemble. Roughly an hour later they were done, showed me their work, tested the system and all was good again. They noticed another similar knocking sound from the front yard faucet assembly when the water was turned back on. It could be due to all the faucets in the house having been turned on at the time of turning the entire water supply off, but they noticed the assembly had signs of leakage. They indicated I should be OK for now, but to monitor it and contact them if/when a repair was needed. As well, when me backyard sprinkling system turned on as scheduled shortly after they departed, the knocking sound was no where to be found! From start to finish this company was very prompt and professional. The entire experience was great and I not only recommend them, but will use them again in the future for my plumbing needs. Thanks Guys!

Anthony was the service technician that came to our home. We thought we had a leaking hot water heater in our garage. There were puddles of water behind and in front of the hot water heater. Anthony did some troubleshooting and was able to discover that the leak was not the hot water heater; The leak was actually from a pipe inside the wall behind the hot water heater. Turns out the copper tubing over the years had developed a leak and it was creating major problems every time we ran the water. He quickly and neatly cut out the drywall and drilled through the block wall to fix the problem and quickly cleaned up. He was very professional and friendly throughout the ordeal of the troubleshooting with me hanging over his shoulder and my neighbor as well. He could have easily told me that yes we have a leaking water heater and charged me $700 to $1000 or more for a new hot water heater -but due to his professionalism and expertise he diagnosed the problem correctly and we only had to pay $237!!!! Anthony was wonderful and Pam at the scheduling desk was very helpful as well. We would definitely use Moon Valley plumbing again! One other positive note: while discussing Anthony's prior plumbing background while he was working, he went on to tell me how wonderful this company is to work for and that he was really proud of the company and said how wonderful it is to be treated with trust and respect - that was a wonderful tribute.

The young man JR, was polite ,efficient and got he job done quickly. I was very impressed will use them again!

Everything went better than I had expected. The price was extremely fair and Kenny was thoroughly proficient. Kenny cleaned the work area after having completed the work. The courtesy of the Moon Valley Plumbing office staff, the courtesy shown by Kenny, and the expertise to repair a difficult situation turned out great for me. I could not be happier! Again, I would recommend Moon Valley Plumbing with the highest regard.

The work took about four hours and he had to dig in lots of mud to find the break and it was also raining which made it worse. The young mans name was Jason and he updated me on what he was doing and how the job was progressing and I found that professional. Good job Jason!

Tech arrived on time, accessed the situation quickly and performed the repair with excellent knowledge and skill. He had a very pleasant demeanor, well groomed, professional at all times. Highly recommend this service.

I had never heard of this provider. I had signed up for an insurance recommended by the Tucson Water Department which covers expenses related to exterior sewer lines. I had an emergency and they contracted Moon Valley Plumbing. MVP called and said they would have someone over in 30 minutes. The technician was extremely cordial and friendly, and knew what he was doing. He explained what I can do to prevent the situation from occurring too often in the future. I would use them again.

The service went very well. He came in and unclogged the kitchen sink. He also fixed a toilet and did some small fine tunings in the bathroom which made a big difference with the drainage. He did an excellent job.

We had an old gas water heater that started to leak at night. We called the answering service and they were out first thing the next morning to install it. We have used them several other times and they are dependable, professional, and honest. We would recommend them to our friends and family.