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Martin's All Floors Service LLC

Floor Cleaning and Waxing, Ceramic Tile, Carpet Cleaning,

About us

Martin's All Floors Service has been in business since 2001. We are a "Family" owned and operated floor cleaning and polishing business. We pride ourselves on the importance of building and maintaining a more personal long lasting relationship with our customers. As a company and family we stand by the services we offer. Our goal is to earn you as our customer and build that lifelong relationship. We are a small company that does all of our own work. If you have Dirty Floors give our family a call. We look forward to doing business with you!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer Cleaning and Restoration OF ALL FLOORS. TILE, SPECIALTY STONES (Ceramic, Travertine, Saltillo, Mexican Tile, Slate, Flagstone, Marble) GROUT REPAIRS & RE COLORING. Cleaning and polishing COUNTERTOPS, SHOWERS, PATIOS. CARPET CLEANING, STRETCHING AND REPAIRS. UPHOLSTERY CLEANING FLOODS, AND WATER DAMAGE. Our goal is to clean and treat your floors, then help to maintain their appearance.

Services we don't offer

We do not do any type of installation work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 123 reviews

Michelle N.
06/2012
5.0
floor cleaning
  + -1 more
John did a fantastic job on cleaning, polishing anding making my beat-up concrete floors brand new - I don't know how he did it! He is RELIABLE, detail-oriented, communicative, punctual, delivered exactly what he promised and just put me at ease. Thank you again!
Description of Work: Cleaned, polished, repaired home interior concrete floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

BARBARA V.
06/2012
5.0
floor cleaning
  + -1 more
Always arrived on time. Great communication. They did a great job. Tile floors look like new.
Description of Work: Cleaned tile floors throughout the home, applied color seal to the grout.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Marilyn W.
06/2012
5.0
carpet cleaners, floor cleaning
  + 0 more
He arrived promptly at the agreed time and stripped the old wax off my kitchen floor and put new wax down. It was so pretty it looked like glass! He was also very pleasant and very knowledgeable about floors and floor care products. He even gave us the name of a friend of his who did carpeting, and we decided to go with him to get the whole house re-carpeted My neighbor was so impressed that she had him come to her home and do all of her house carpet cleaning.
Description of Work: This is the second time I have had John do my floors, and each time I have been "blown away" by the beautiful job he did on my kitchen and utility room floors. I also had him clean the carpet once recently also, and the carpet looked fantastic! His charge was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Therese D.
06/2012
5.0
floor cleaning
  + -1 more
He was excellent. He was on time and he was very friendly. I would definitely use him again. I would definitely recommend him. I didn't really shop around. I got estimates from two people and because he could do grout I chose him. I got exactly what I paid for. It was worth what he charged. He did an excellent job. He came when he said for the estimate and he was a little bit early to do the work. I would absolutely use him again.
Description of Work: I used Martin's All Floors Service to clean and polish my travertine floors. He also repaired cracked grout and sealed the floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Kathleen H.
04/2012
5.0
floor cleaning
  + -1 more
The floors were overdue for this care. We are very happy with the results. Martin's All Floors Service was easy to work with (getting an estimate, scheduling, and finishing the work) and we feel the cost was reasonable. Great care was taken to protect our walls from damage during the cleaning process.
Description of Work: Martin's cleaned and sealed our interior Saltillo tile flooring and our interior flagstone flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Gulcin B.
04/2012
5.0
ceramic tile, floor cleaning
  + 0 more
They were on time for the estimate and the crew did an excellent job in the details of groutlines.
Description of Work: Cleaning, staining and sealing bathrooms, powder room, laundry room and yard tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Stefany S.
02/2012
5.0
floor cleaning
  + -1 more
Estimate and scheduling went off without a hitch; John accommodated my request to get the job done before SuperBowl Sunday's gathering. This is a very poorly executed etched concrete floor done by an amateur so my expectations were realistic; just get it looking cleaner. John did just that, moved everything that needed to be moved and returned it to where it belonged. No fuss or mess..good job overall. Professional, prompt and efficient. I had gotten 3 bids; John's was in the middle and reasonable.
Description of Work: WASH & MACHINE CLEANED LARGE LIVING AREA OF TILE-LIKE ETCHED CONCRETE FLOORING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jason S.
11/2011
5.0
floor cleaning
  + -1 more
Setting up an appointment to get an estimate was easy. He showed up on the first day of work on time and ready to start. Walked me through each aspect of the job. Came back the next day, right on time, and finished the job. There were no problems, no extras, no delays. Did everything he said he would, very professional, and it came out great.
Description of Work: He cleaned and sealed my existing Saltillo tile throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Sharon K.
05/2011
5.0
floor cleaning
  + -1 more
John was immediately responsive to my call, punctual for our appointment and thorough in his examination and estimate of what the job required as we were dealing with older satillo tile in a recent home purchase. This was an arduous two day job, especially difficult in the areas that required stripping and new grout staining. The overall results were excellent. John returned promptly at our request to do some minor touch up and promised to come again once the move in was completed and address any necessary areas. He couldn't have been more pleasant or professional to deal with and I would highly recommend him.
Description of Work: John and helper cleaned 2500+ sq.ft. of satillo tile, stripped the kitchen tile and applied new grout color and sealed everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

RENEE T.
05/2011
5.0
floor cleaning
  + -1 more
John came out and gave us an estimate on the morning we called him. His estimate came in on the lower side of all of hte estimates we received. Once we notified him that we were going with his company, he started a few days later and finished before the following weekend, which was important to us as we were waiting to move in. John was wonderful to work with, very flexible and described exactly what he was going to do. He called to follow up after the work was completed and to tell us how to keep up the floors. We were very pleased with the whole experience and will use his company again.
Description of Work: Cleaning, polishing and sealing approximately 1200 sf of travertine tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marilyn W.
05/2011
5.0
floor cleaning
  + -1 more
Cost was less than expected. I got an estimate for more from another provider. I also had him do an additional two floors. He did a great job.
Description of Work: I had many layers of acrylic floor wax. He stripped it down to the intial linoleum and installed another layer of wax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jennifer B.
04/2011
5.0
floor cleaning
  + -1 more
This was the second time we used Martin's All Floors and loved it! He cleaned our terrible old tile in our previous home and made it bright and shiny! We just moved into a new build and he light cleaned and sealed all the tile in our home to keep it looking brand new! He was timely, courteous, and respected our home environment! The job looks great and we will definitely use him again!!
Description of Work: Deep Cleaned old time in one house (honored his phone estimate even though the tile was worse than expected; looks great now) Light cleaned and sealed tile in new build

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Suzanne F.
03/2011
5.0
carpet installation, flooring contractor, carpet cleaners, ceramic tile, floor cleaning
  + 3 more
John did an excellent job. The carpet was cleaned and stretched better than I had anticipated. I had used other carpet cleaners in the past and his service was superior by far. In regards to the travertine and limestone flooring. This was a two day job. He arrived when expected. The floors look better than they did when they were first installed. Great Job.
Description of Work: I had John Martin initially come to my home to clean the carpets and stretch the carpet in the living area. He did an excellent job. At that time I had him price cleaning the grout and tile on our travertine flooring as well as resealing and finishing the tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jim Bean F.
03/2011
5.0
floor cleaning
  + -1 more
John came out to buff my new tile floors. He quoted me a price over the phone and extended me the Angie's List discount per his coupon. When he got here though, he told me right away that he didn't think we needed his service, that a simple manual solution would be best. In my mind, this was professionalism at its best. I'll gladly call John out for any future (real) jobs!
Description of Work: First buffing for new porcelain tile floors.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carla P.
12/2010
5.0
carpet cleaners, floor cleaning
  + 0 more
John was on time to provide an estimate for the work, was thorough and answered all of our questions. The work was scheduled for the next week over two days and they even showed up a little early. They prepped all the newly painted walls and baseboards and prevented any damage to the paint. They worked very consistently and carefully and the floors turned out great! We had a large pull at a carpet joint that made a visible hole so John expertly repaired it so that it is not visible at all, even matching the textured design of the carpet. They were very professional and personable and did excellent work. I would highly recommend them.
Description of Work: John and an employee cleaned, polished, sealed and repaired any missing grout to our travertine floors and also cleaned all of our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,350

GINNY K.
10/2010
5.0
ceramic tile, floor cleaning
  + 0 more
On time for the on site estimate and followed up with us a couple of days later to "earn our business". He and his wife worked for one full day on their hands and knees and with the help of their industrial cleaning tools got our dirty floors looking new again. There was considerable work to be done moving furniture and we all pitched in to get that part done. He owns his own company and works to earn your business.
Description of Work: John was professional, punctual and left our stone tile floors looking as good as the day we moved in 10 years ago. We chose to have the grout sealer applied in addition to the cleaning which added some expense. His bid was slightly higher than another reputable provider but John was able to match it. I will definately recomend him to my friends.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

LINDA S.
10/2010
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Excellent job on everything. He arrived one day to quote and test the slate floor. He took the two large area rugs to clean at his facility and returned a couple of days later to complete all of the work. I was amazed at how clean the carpets were, including the area rugs; and the slate floor has never looked better. The owner did all of the work. He even offered to make an extra trip to come back and help me replace the area rugs a few days after the floor was sealed. I will definitely use this company again!
Description of Work: Cleaned and sealed approx. 1100 sq. ft. of slate floor.. Cleaned carpeting in remainder of house (approx. 1000 sq. ft.). Cleaned 2 large area rugs and two smaller ones.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

TOM C.
05/2010
5.0
ceramic tile, floor cleaning
  + 0 more
Excellent job. John was on time worked diligently and expertly. Came when he said he would. Extremely personable, competent and committed to quality. One of the best experiences I have had. Will recommend him to anyone.....
Description of Work: Cleaned tile and grout, caulked all tile, repainted as necessary 1200 sf or so

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,075

DAVID R.
03/2010
5.0
floor cleaning
  + -1 more
They did the polishing with a machine and some wet compound. They did a pretty good job looking at the fact that my house flooring is quite old. Their price was reasonable as well.
Description of Work: I used Martin's All Floors Service Llc a month ago to get my marble floor polished.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOHN R.
03/2010
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
John was delightful to work with. He was very friendly, professional and did a great job. He arrived on schedule and finished on schedule. He did everthing he promised, plus some extras. We are delighted with his performance and would recommend him to anyone.
Description of Work: Cleaned carpets in three room. Cleaned and sealed ceramic tile grout in majority of home space (great room, kitchen, three bathrooms, hall). Cleaned and sealed travertine countertops and shower in kitchen and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

MARGARET B.
12/2009
5.0
floor cleaning
  + -1 more
The whole experience was great from start to finish. We were given a quote just a few days after calling and had the services completed the same week. They did an excellent job and the tile looks as good as new.
Description of Work: Cleaned all tile flooring in our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Martin's All Floors Service LLC
Thank you for taking the time to post a response to the services we provided. We are very pleased that you were satisfied with the work. As a family owned business we take a great deal of pride and gratitude for all the wonderful customers we meet and get to do work for. Thanks again. Sincerely, John & Lisa Martin (and all three kiddos) :)

LaVeta D.
12/2009
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Great company to work with. We bought an investment/second home in Arizona and I was only there about 10 days to clean, start on the painting and have services taken care of like locks changed, carpets cleaned, and things of that nature. A big job was cleaning the tile and grout...which I don't think had been done in the nine years the house had been occupied and the one year it sat vacant. The light "sand" colored grout looked brown! Ick. I called several floor tile cleaning companies and of them, Martin's was the only one to get back to me right away, was very professional and was able to give me a quote based on the information I gave them. I had to fly out very early the morning the work was to be done but I made arrangements to have someone let them in the house and I left a check on the counter. Martin's arrived right on time, set up and began working right away according to the person who let them in and who then popped in and out during the three hours hours Martin's was at the house. It's been 2.5 months since the work was done and I just saw it for the first time the day before Thanksgiving. Some of the walls...and baseboards...had been painted before Martin's cleaned and sealed the tile and there was not a scratch on them from their equipment, the floors look wonderful and the grout is back to the light color I was hoping for. I took a chance, left the money on the counter and hoped for the best. I was very pleased with their work and would use them again. Thanks Angie's List for directing me to a trustworthy, professional service company who does good work!
Description of Work: Martin's cleaned and sealed the tile and grout covering approximately 1400 sq ft total

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Martin's All Floors Service LLC
Wow! Thank you so much for such a positive and wonderful compliment! That makes our day when we can provide service to a customer and please them with our work. We are thankful for your business and look forward to seeing you again. Thanks for taking time to give us a rating and comment, it means so much! :) Sincerely, The Martin Family (John, Lisa & The kiddos)

Brian A.
06/2009
5.0
floor cleaning
  + -1 more
Great. John was on time both days, first to provide an estimate and the next day to do the work; excellent work; the floors appeared near brand new. Would definitely use John again.
Description of Work: Cleaned, polished and sealed ceramic tile floor of large 2000 sq foot plus educational building of local church.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Response from Martin's All Floors Service LLC
Thank you so much for your kind words! We always appreciate the feedback our customers take the time to give. Our family is grateful for your business and hopes to hear from you in the future.

John H.
04/2009
5.0
floor cleaning
  + -1 more
John thoroughly cleaned and sealed the ceramic tile and grout on my kitchen floor. He also cleaned and sealed the saltillo in my foyer. John did an excellent job. The ceramic tile and grout in the kitchen are thoroughly cleaned. The Saltillo in the foyer shine like glass. I am very pleased.
Description of Work: Ceramic tile needed to be thoroughly cleaned and sealed (approx. 120 sq ft). Saltillo tile needed to be stripped and refinished (approx 160 sq ft)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Response from Martin's All Floors Service LLC
IT WAS A PLEASURE DOING BUSINESS WITH YOU. THANK YOU FOR THE POSITIVE COMMENTS AND FEEDBACK. WE HOPE TO HEAR FROM YOU AGAIN IN THE FUTURE. LET US KNOW IF YOU EVER NEED ANYTHING. SINCERELY, JOHN & LISA MARTIN (MARTIN'S ALL FLOORS)

LINDA C.
03/2009
5.0
floor cleaning
  + -1 more
Martin's was very professional, prompt and went right to work cleaning the floors, doing some fill in grout work and resealing the tiles. I appreciated that he had all his equipment right there and had his game plan in place- he was very thorough even pulling out the stove and the refrigerator to get into all the dirty spaces. I ended up paying more than the original quote due to the use of the grouting and the resealing. I would recommend his services to anyone looking to get their floors really clean.
Description of Work: My tile floor was in terrible shape from prior renters and needed extensive cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

PO Box 75423, Phoenix, AZ 85087

http://www.dirtyfloorsaz.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Martin's All Floors Service LLC is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Martin's All Floors Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin's All Floors Service LLC offers free project estimates.
No, Martin's All Floors Service LLC does not offer eco-friendly accreditations.
Yes, Martin's All Floors Service LLC offers a 10% senior discount.
Yes, Martin's All Floors Service LLC offers emergency services.
Yes, Martin's All Floors Service LLC offers warranties.
Martin's All Floors Service LLC offers the following services: We offer Cleaning and Restoration OF ALL FLOORS. TILE, SPECIALTY STONES (Ceramic, Travertine, Saltillo, Mexican Tile, Slate, Flagstone, Marble) GROUT REPAIRS & RE COLORING. Cleaning and polishing COUNTERTOPS, SHOWERS, PATIOS. CARPET CLEANING, STRETCHING AND REPAIRS. UPHOLSTERY CLEANING FLOODS, AND WATER DAMAGE. Our goal is to clean and treat your floors, then help to maintain their appearance.
We do not do any type of installation work.

Contact information

PO Box 75423, Phoenix, AZ 85087

http://www.dirtyfloorsaz.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM