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Martin's All Floors Service LLC

Floor Cleaning and Waxing, Ceramic Tile, Carpet Cleaning,

About us

Martin's All Floors Service has been in business since 2001. We are a "Family" owned and operated floor cleaning and polishing business. We pride ourselves on the importance of building and maintaining a more personal long lasting relationship with our customers. As a company and family we stand by the services we offer. Our goal is to earn you as our customer and build that lifelong relationship. We are a small company that does all of our own work. If you have Dirty Floors give our family a call. We look forward to doing business with you!

Business highlights

23 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer Cleaning and Restoration OF ALL FLOORS. TILE, SPECIALTY STONES (Ceramic, Travertine, Saltillo, Mexican Tile, Slate, Flagstone, Marble) GROUT REPAIRS & RE COLORING. Cleaning and polishing COUNTERTOPS, SHOWERS, PATIOS. CARPET CLEANING, STRETCHING AND REPAIRS. UPHOLSTERY CLEANING FLOODS, AND WATER DAMAGE. Our goal is to clean and treat your floors, then help to maintain their appearance.

Services we don't offer

We do not do any type of installation work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-123 of 123 reviews

dave G.
09/2017
5.0
floor cleaning
  + -1 more
Great job done, very professional.
Description of Work: Some very old tile was striped of years of old dirt & wax & repolished. It is beautiful & shiny, even weeks later!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

helmy M.
02/2017
5.0
floor cleaning
  + -1 more
Fine. On time, professional.
Description of Work: Cleaned grout on older 10x10 tiles and sealed satillo tiles on patio.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John R.
06/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Martin's All Floors Service LLC
Thank you for taking time to rate us. We always appreciate your business.

Harry P.
02/2016
5.0
floor cleaning
  + -1 more
unknown
Description of Work: Excellent service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Martin's All Floors Service LLC
Thank you for a positive review, we appreciate you taking the time to do that. We also appreciated your business. We look forward to hearing from you again.

David H.
02/2016
5.0
floor cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Martin's All Floors Service LLC
Thank you for rating us. We appreciated your business and look forward to seeing you again.

Scott W & Karen L B.
01/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Very nice, very efficient, they were on time, they did an excellent job. I highly recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Martin's All Floors Service LLC
We wanted to thank you for your kind review. We appreciated doing business with you and we hope to hear from you again. Take care

Lois U.
10/2015
5.0
floor cleaning
  + -1 more
unknown
Description of Work: My 15 year old tile looks brand new!
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary S.
01/2015
5.0
floor cleaning
  + -1 more
It went great!
Description of Work: Floor cleaning and waxing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amanda L.
06/2014
5.0
floor cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Betty B.
07/2013
5.0
floor cleaning, pressure washing
  + 0 more
It all looks great!
Description of Work: Power washed and sealed our travertine floors, as well as two showers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kim C.
06/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Fantastic job.
Description of Work: cleaned and sealed over 900 sq. ft. of tile and grout

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Scott S.
03/2013
5.0
floor cleaning
  + -1 more
unknown
Description of Work: Martin's Did a Great Job!
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,100

Christine R.
07/2008
5.0
ceramic tile
  + -1 more
I would not hesitate to use Martin's again.
Description of Work: I have 10 year old, white ceramic tile throughout. After dogs, kids, and adults it was hard to tell if it was still white, even after mopping. John and JJ cleaned today, and it looks so fresh and white, the grout, especially looks great. I was impressed with their willingness to make everything perfect. I still can't believe how clean it is! They were punctual, and were in and out in two hours. They moved furniture, rugs, dog dishes, and put it back after cleaning each room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Quentin V.
04/2008
5.0
carpet cleaners
  + -1 more
Very good. Reps were pleasant to deal with and did not try to add on additional services. Right on time and they did a great job.
Description of Work: Carpet cleaning for an empty 3BR, 1600 square foot house, including special pet odor treatments in a couple of rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PATRICIA N.
09/2007
5.0
carpet cleaners, ceramic tile
  + 0 more
Martin Floors did very nice work on both aspects of their visit. They came on time and moved all the furniture to do a thorough job on the carpets. The caulking job looks very nice, even and smooth. I would highly recommend the services of this company to others in the area.
Description of Work: They first cleaned about 1000 square feet of carpeting in my house. They also caulked around the vinyl flooring in my kitchen and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Martin's All Floors Service LLC
THANK YOU SO MUCH FOR YOUR KIND WORDS. YOU TAKING THE TIME TO COMMENT ON OUR SERVICES IS VERY MUCH APPRECIATED! WE TAKE PRIDE IN DOING THE BEST WORK WE CAN FOR OUR CUSTOMERS. WE WILL ALWAYS TRY TO PLEASE IN ANY WAY WE CAN. THANKS AGAIN :)

THERESA R.
03/2007
1.0
ceramic tile
  + -1 more
Martin rescheduled 3 different times, for the estimate and finally did make it. Very unhappy all around with the process and referral. When he did show he was punctual. I hope to have better luck with others on the list.
Description of Work: They came out for a free estimate. They wanted $50 per tile (18 by 18 ) to replace 10 broken tiles, and we had the tile and grout. I thought that was very high $$. Martins was all service, but when I asked if they laid tile, he said no, but could refer me to some one who did. Martins all floor service

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$500

Response from Martin's All Floors Service LLC
THIS REPORT IS VERY UNFORTUNATE. RATING A COMPANY ON THEIR ESTIMATE, AND NOT THEIR ACTUAL WORK OR SERVICE IS A LACK OF INTEGRITY ON THE CONSUMER'S END. HOWEVER EVERYONE IS ENTITLED TO THEIR OPINION. WE FELT WE MUST CLARIFY A FEW THINGS WE RESCHEDULED ONCE, NOT THREE TIMES. MRS REYNOLDS WAS NOT PRESENT FOR THE EST IT WAS HER PARENTS WHO MET WITH US. WE ARE INDEED AN ALL FLOORS COMPANY, BUT HAVE THE RIGHT TO DECLINE ANY WORK WE MAY NOT FEEL COMFORTABLE DOING! WHATEVER THE CASE MAY BE. IN THIS CASE WE DECIDED JUST THAT. IT WAS VERY OBVIOUS THAT THIS CUSTOMER HAD TRIED TO DO SOME THINGS ON THEIR OWN WITH THE TILES IN QUESTION. WE WERE NOTHING BUT PROFESSIONAL AND APOLOGETIC FOR THE ONE TIME RESCHED. WE WOULD ALSO LIKE TO NOTE THAT WE DID GIVE ADEQUATE TIME IN OUR RESHED REQUEST. THIS PERSON ALSO EXPRESSED HER UNDERSTANDING TO US. WE FEEL THIS TO BE VERY UNFAIR AND NOT ACCURATE. IT IS VERY CLEAR THAT THIS IS A MONEY AND COST ISSUE. NOT OUR SERVICES! WE SIMPLY PROVIDED AN ESTIMATE AND IN RETURN WAS GIVEN OUR FIRST NEGATIVE RESPONSE FOR AN ESTIMATE, NOT OUR WORK. WE PROVIDED WHAT WAS ASKED OF US AND EVEN LEFT A REFERRAL FOR THIS CUSTOMER. HONESTY IS THE BEST POLICY, AND IT'S CLEARLY NOT BEING EXERCISED BY THIS CONSUMER. WE WERE NOT HIRED FOR THE JOB, YET WE ARE BEING RATED. VERY CONFUSING, AND DISAPPOINTING.

BRUCE H.
03/2007
5.0
upholstery cleaning
  + -1 more
We had a kitty issue, she liked to pee on the couches, so they came out and did a pre-treat to get rid of the urine smell and stain and then cleaned all of the cat and dog hair off of the couches and the area rug. I am very pleased with how well it turned out and that smell is finally gone!!
Description of Work: A sofa and love seat and an area rug cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brown H.
03/2007
5.0
carpet cleaners, floor cleaning, upholstery cleaning
  + 1 more
Great! Everything looked and smelled better when he was done.
Description of Work: Cleaned rugs and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

PATRICIA N.
01/2007
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
John Martin was very personable & professional. Carpets looked like new after 8 years of wear. The grout looked great. The caulking was done by his assistant & could have been better. However, we were very satisfied over all.
Description of Work: Repair grout in entry, clean major carpet areas, re-caulk around kitchen, baths, laundry room, sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

MARGI S.
10/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I needed the carpets cleaned before my company arrived. They were able to do the job within the week.
Description of Work: John cleaned the carpet in 4 rooms and the hall. He also cleaned a couch with 6 cushions. The 2 small throw pillows would have been an additional charge, so I opted not to have those done by John.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$191

MARTHA L.
09/2006
5.0
floor cleaning
  + -1 more
Came out for free estimate at arranged time. John, the owner, was very professional and knowledgeable about the product. Came at exact time that was arranged for cleaning. Moved furniture, treated items with respect and covered items that might be splashed in cleaning. Cleaned and polished saltillo tile. Kept me informed through the process. Put furniture back where it was initially. Made sure I was satisfied with the results. Very pleased with work. Fair market price for the excellent work. I will have them come back and do carpets next.
Description of Work: Cleaned and polish saltillo tile throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$674

LYNN H.
08/2006
5.0
ceramic tile
  + -1 more
They were great. They came very soon after I called, within a couple of days, and scheduled the work immediately. The owner and his partner did a fabulous job on my saltillo tile. They were polite, trustworthy, efficient, and professional. I would use them again most certainly. Family owned business made it all the better. Their price for the job was very fair, less than another quote I had gotten. They showed up EXACTLY at the time they scheduled.
Description of Work: Cleaning and resealing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

REBECCA K.
10/2004
5.0
floor cleaning
  + -1 more
TWO GENTLEMEN CAME TO CLEAN THE FLOOR. THEY WERE PUNCTUAL AND VERY PROFESSIONAL. THEY WANTED ME TO STAY AND WATCH SO I COULD SEE THE DIFFERENCE. THEY WERE QUICK, EFFICIENT, AND THE DIFFERENCE IN MY FLOOR WAS TOTALLY OUTSTANDING! I CAN'T RECOMMEND THEM ENOUGH. THEY BROUGHT ALL THEIR OWN EQUIPMENT AND CLEANED UP AFTER THEMSELVES, WHILE PROTECTING MY CARPETING. I WOULD DEFINITELY HAVE THEM COME AGAIN OR RECOMMEND THEM TO ANYONE. I WAS VERY IMPRESSED BY THE FRIENDLY, PROFESSIONAL WAY I WAS TREATED, AND THE DIFFERENCE THEY MADE IN MY FLOORS - THEY LOOK BRAND NEW AGAIN.
Description of Work: CLEANED GROUT AND TILE FOR THREE ROOMS, SEALED GROUT AND FLOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268.2

Contact information

PO Box 75423, Phoenix, AZ 85087

http://www.dirtyfloorsaz.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning

FAQ

Martin's All Floors Service LLC is currently rated 5 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:00 AM - 6:00 PM

Martin's All Floors Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Martin's All Floors Service LLC offers free project estimates.
No, Martin's All Floors Service LLC does not offer eco-friendly accreditations.
Yes, Martin's All Floors Service LLC offers a 10% senior discount.
Yes, Martin's All Floors Service LLC offers emergency services.
Yes, Martin's All Floors Service LLC offers warranties.
Martin's All Floors Service LLC offers the following services: We offer Cleaning and Restoration OF ALL FLOORS. TILE, SPECIALTY STONES (Ceramic, Travertine, Saltillo, Mexican Tile, Slate, Flagstone, Marble) GROUT REPAIRS & RE COLORING. Cleaning and polishing COUNTERTOPS, SHOWERS, PATIOS. CARPET CLEANING, STRETCHING AND REPAIRS. UPHOLSTERY CLEANING FLOODS, AND WATER DAMAGE. Our goal is to clean and treat your floors, then help to maintain their appearance.
We do not do any type of installation work.

Contact information

PO Box 75423, Phoenix, AZ 85087

http://www.dirtyfloorsaz.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
7:00 AM - 6:00 PM