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Marquez Remodeling

Countertops and Backsplashes

About us

We are your full service Granite & Marble Countertops remodel company. Please contact us today for your FREE in home estimate and design consultation. We are Family Owned and Operated. * We have No subs, all in house. We ask Half Down, Half upon Completion. We have very Quick Turnaround Times. * We match all licensed bids .

Business highlights

24 years of trusted experience

Services we offer

Granite fabrication, Custom countertops, Wholesale granite. Kitchen countertops, vanity tops to Jacuzzi, fireplace surrounds & granite countertops,showers.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$150



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

STEVE K.
07/2013
1.0
countertops
  + -1 more
Emilio's performance was very unsatisfactory, due to an error fabrication and his subsequent lack of willingness to correct the mistake and horrendous communication. When Emilio and I reviewed the scope of work and he templated the job, the discussion was very specific about the backsplash height behind the range. I provide him with the appliance manufacturer's specifications for the microwave dimensions so that the cutout for the microwave would be the correct size. Of course he noted the measurement in his notes and we also wrote it on the wall to avoid any confusion. Our agreed-upon backsplash height would accomodate the microwave, while allowing a .25" reveal (margin). On the day of installation, I was treated to two big surprises. First, the granite the had specified, St. Cecelia was not readily available at his supplier, so he took it upon himself to select a different, similar stone. Fortunately I was OK with the replacement stone but that was a very risky move on his part to switch stones without even running it by me - very poor communication. He also charged me an additional $150 because he said that the replacement stone cost him a bit more than the St. Cecelia would have. The other issue on the day of the installation was the backsplash; the microwave cutout was exactly 1.0" off of our previously agreed-upon measurement, so of course the reveal (margin) was 1.25" instead of the agreed upon .25". When I called Emilio to discuss the issue he stated "mistakes happen, but I will correct the problem by using a 1" strip of stone to fill in the gap. I reminded him to hang on to remnants from the job, so that the stone "fill" would be from the same original slab. Then began the nightmare of trying to get him to actually come back and do the repair. First multiple agreements to show-up and subsequent missed appointments. Then he stopped returning calls/responding to messages entirely. Finally after several weeks I gave up. So...in conclusion, he gets an "F" from me for poor workmanship, lack of follow-up and horrible communication.
Description of Work: Emilio installed new granite counterops in the kitchen, master bath and hall bath for an investment property that I was remodeling

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,650

    Contact information

    3908 E Marilyn rd, Phoenix, AZ 85032

    sierramadregranite.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Countertops and Backsplashes

    FAQ

    Marquez Remodeling is currently rated 1 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Marquez Remodeling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Marquez Remodeling offers free project estimates.
    No, Marquez Remodeling does not offer eco-friendly accreditations.
    No, Marquez Remodeling does not offer a senior discount.
    No, Marquez Remodeling does not offer emergency services.
    Yes, Marquez Remodeling offers warranties.
    Marquez Remodeling offers the following services: Granite fabrication, Custom countertops, Wholesale granite. Kitchen countertops, vanity tops to Jacuzzi, fireplace surrounds & granite countertops,showers.

    Contact information

    3908 E Marilyn rd, Phoenix, AZ 85032

    sierramadregranite.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM