Lyons Roofing has been providing residential and commercial roofing to Arizona home and building owners since 1993. We combine the latest and most advanced roofing skills, technologies, materials, and workmanship with award winning, verifiable customer service. As an industry leader, the Lyons Team sets the standard of excellence, and is dedicated to providing peace of mind to our customers, employees and community. We do this by delivering quality workmanship, continuing education and creating a safe work environment. We promise that you will have such an exceptional customer experience with Lyons Roofing that you'll want to leave us a 5-Star Review!
CR42-348074 ~ Licensed / Bonded / Insured
Lyons Roofing - Serving Arizona Since 1993!
www.lyonsroofing.com
Phoenix: (602) 854-9772
Tucson: (520) 677-2250
Business highlights
31 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered
Services we offer
Roofing, Tile, Restoration, Modified Bitumen, Foam, Elastomeric Coating, Shingles, Shake, Patio Decks, Attic Ventilation, Garage Ventilation, Skylights and Solar Tubes
While there were communication problems early on, everything was resolved in the end. Lyon's went above and beyond to repair the roof the way i needed it.
Description of Work: New roof was installed. Fascia boards was replaced as needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
Thank you very much for sharing the details of your experience. I say all the time, it is not the absence of problems but how we recover that matters. I am glad to hear that we rallied. Best regards, Ann Pepper Director of Business Development apepper(at)yonsroofing.com
Steve N.
08/2016
5.0
roofing
+ -1 more
They came to make the estimate on time and because I had used them long ago they gave me a price reduction. They cleaned around the house when completed and worked through the weekend to make sure it was completed in a timely manner.
Description of Work: Complete re-roof of shingled pitched roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
Thank you so much for sharing the details of the work performed on your property. And thank you for choosing Lyons Roofing multiple times for the care of your home. Our tagline: Creating Customers for Life. Thanks for that! Sincerely, Ann Pepper Director of Business Development [Removed Hyperlink]
Steve N.
08/2016
5.0
roofing
+ -1 more
They were on time for the estimate and work. The work was completed within two days and everything was cleaned up properly.
Description of Work: Re-roof of shingled pitched roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
I am so sorry, I missed reading this review in a timely manner. All reviews matter, so my sincere apologies and my sincere gratitude for your straight "A&" review. Here at Lyons Roofing, if any family member's child get's straight "A"s on their report card they get a Barnes and Noble gift card. I wonder if Angie's list grades count? Best, Ann Pepper Director of Business Development [Removed Hyperlink]
Franceine W.
07/2016
5.0
roofing
+ -1 more
It's beautiful! It reminds me of a swimming pool. They did a fantastic job.
Description of Work: They replaced half of my flat roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Lyons Roofing
A swimming pool? You need to share photos. I am glad you are pleased. Best regards, Ann Pepper Director of Business Development apepper(at)lyonsroofing.com
Ashley C.
06/2016
5.0
roofing
+ -1 more
I have to say, I was very impressed. We did get a quote for possible repair to the area right above the leak, which seemed reasonable. What impressed me though is that he mentioned he couldn't really see where the roof was leaking, but he did see some damage to a window sill. He mentioned that it was very possible that was our trouble and it would be a heck of a lot cheaper to repair than pulling up the whole roof. He suggested we try to see if we could get it to leak from that area by pouring water over it and asked me to let him know the results if it came up positive. Let me tell you, he was right. It was the window. He could have easily ignored that and had us pay for an expensive repair that would have done nothing for our problem. I am very impressed with the integrity and honesty he showed. This company will definitely be my go to for any roof repairs in the future.
Description of Work: Came out to estimate possible repairs to the roof as we were showing a leak in our garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
That made my day too! That is exactly the mantra by which we operate. Thank you so much for sharing your experience with other Angie's list members. Ann Pepper Director of Business Development apepper@lyonsroofing.com
Lonna M.
05/2016
4.0
roofing
+ -1 more
I am rating an overall B due to some communication issues, though I am very happy with the quality of the work done, so I give that an overall A. I would recommend Lyons Roofing to a friend..
Description of Work: Applied foam roof over existing flat roof on living room addition
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$4,400
Response from Lyons Roofing
All feedback is good feedback, and thank you for taking the time to share the details of your experience. I am sorry about the communication issues. We have had some recent changes in the foam department to correct these issues specifically. Again, thanks so much. Sincerely, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Ann M.
05/2016
2.0
roofing
+ -1 more
We contracted with Lyons Roofing to replace our roof based largely on their superior ratings. When the project foreman came to our house prior to the work, I gave him a short written list of of our concerns. Number one was to protect our relatively new high efficiency (expensive) Air Conditioning system and associated duct work. They removed the old roof and sprayed on the new roof in one day. The spray work was good. However, In the process of moving the A/C unit and evaporative cooler (we have both) so that they could spray, they damaged the duct work leaving several substantial air leaks, left the A/C unit tilted at an angle so that the condensate would not drain properly. buckled the bottom of the evaporative cooler, and left the cooler stand in shambles. We had them level the A/C unit the next day, but were unaware of the leaks until several weeks after they had finished. One leak was allowing outside air to enter the A/C unit directly (unfiltered and hot). Another leak was allowing cool air to escape to the outside. This leak was caused by a vent cover on the bottom of the A/C that had been bent during the moving process. Rather than have Lyons return (we had lost all confidence in their ability to repair the damage), we fixed the leaks and the cooler and stand ourselves. Lyons also had suggested that we place metal liners inside the scuppers to help ensure that the roof drained properly and didn't leak. We agreed that this was a good idea. The problem was that the liners were too large. The workers started hacking away at our block house to enlarge the holes until they broke off a piece of block on the outside of the house. At that point, we ask them to stop before more damage was done. They subsequently sent out a repairman to fix the damage to the block. What prompted this review two years after their work was the following: This month we wanted to pull the evaporative cooler away from the duct work to inspect the damper and duct work prior to the summer hot season. The cooler was originally held to the duct work and the house by 12 sheet metal screws. When Lyons removed the cooler so that they could spray the roof they did not replace any of the screws holding it on the roof! Instead, they just moved the cooler close to the duct work and sprayed foam around it. Very shoddy workmanship to say the least.
Description of Work: Replaced foam roof
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$10,000
Response from Lyons Roofing
My goodness, this does paint an ugly picture. I am so sorry about any mishaps. Our standard of practice is to not remove HVAC units for exactly these reasons, we are not HVAC contractors and usually we would coordinate that work with your HVAC contractor, especially given it is a new unit. As far as foaming over the duct work junction- that does feel normal, foam is self flashing and would provide a seamless bond to the units. I am not sure where things went outside of this normal process but I will be researching and rest assured some training will occur. At this point, all I can do is apologize. If you have any further details you would like to share with me, feel free to contact me directly. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Douglas J.
05/2016
5.0
roofing
+ -1 more
Lyons Roofing did an exceptional job in all phases of replacing my tile roof. Starting with the estimate phase, they explained the entire process of replacing the roof and all the associated costs very clearly. During all phases of the job from removing old tile, haul away, replacing underlayment, replacing metal flashings, replacing all old tile with new tile, and cleanup of all debris from roof and ground; the work was done very professionally by all Lyons employees. They worked hard to keep the work site clean and safe everyday. All the employees I came in contact with worked very hard and had good attitudes.
Description of Work: They re-tiled my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Lyons Roofing
I just love our guys, they really are the best of the best. I will be sure to share your kind words with all that were involved. Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Claudette J.
03/2016
5.0
roofing
+ -1 more
My experience with Lyons Roofing was excellent from my first contact with them right to the end. They were very professional and explained the whole process in great detail. I had 4 different quotes for this roofing job and I can tell you that their pricing was very similar to the other roofing companies. I chose them because I felt they were the best fit for me.
Description of Work: My aged roof was re-done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,200
Response from Lyons Roofing
Thank you for sharing your experience about our re-roofing process with other Angie's list members. It is appreciated. Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Nicholas S.
02/2016
2.0
roofing, deck cleaning, decks
+ 1 more
Initially, I called and got an appointment set up easily, and it sounded like they were going to be helpful. The sales guy showed up at the appointed time, talked to me about the materials they use for walk decks, and left me with some samples and an expectation that I would soon be emailed a quote. Days passed, nothing. I called him; he said that he was just about to call me to let me know that they didn't want to give me a proposal until I finished the new doors I was having installed and they could see the new thresholds. As soon as the door installations were finished, I called back. He said he would have some availability later in the week to take a look but was on the road and would call me back in an hour to set up the appointment. He never called. I texted him two days later. No response. Obviously he's not interested in the job for whatever reason, but I sure would have appreciated a direct explanation of why rather than wasting everyone's time. I can offer one positive, which is that, while their guy was here, he inspected the rest of my roof and reported that it didn't require any immediate attention. I did appreciate that honesty.
Description of Work: Looked at my deck and wasted a bunch of my time
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Response from Lyons Roofing
First of thank you for the candid feedback. All feedback, even negative, allows us the opportunity to improve our processes. What you experienced is outside of our standard of practice. There are no excuses for failure to connect. Again my sincere apologies. If you are still in need of assistance, please contact me directly and I will assure the highest level of customer care. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Tracie B.
02/2016
5.0
roofing, roof cleaning
+ 0 more
The service was great! They promptly returned my phone call and provided me a quote for additional things I wanted done to the roof. They showed up on time and did not leave a mess.
Description of Work: Provided maintenance and shingle replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Lyons Roofing
Outstanding. Thanks for taking the time to share your experience with other Angie's list members. It is appreciated. Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
David M.
02/2016
4.0
roofing
+ -1 more
The work is ongoing, but they have done a good job so far.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Lyons Roofing
Hmmm, not done yet and only a "B". Please share. I will be emailing you directly to allow you the opportunity to elaborate. Ann Pepper Director of Business Development apepper@lyonsroofing.com
Bill T.
02/2016
4.0
roofing
+ -1 more
It was a part of a follow up to the original work and so, there was no cost. They originally replaced a roof on our house. I gave them a B just because they had to call them back to come and fix it. I would use them again in future. They did fine. They had to come back out and fix something and they came back and fixed it.
Description of Work: They came out and fixed a minor leak.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
First of all thank you for the confidence to use us again. The owner of our company always says "It is not the absence of problems that makes a company great, it is how they handle them that make the difference". I hope resealing that skylight proves to be the solutions. Best always, Ann Pepper Director of Business Devleopment apepper@lyonsroofing. com
SIDNEY O.
01/2016
5.0
roofing, roof cleaning
+ 0 more
Lyons was not the lowest bid, but I felt they were the most knowledgeable and committed to doing the job right. Jeff Neils and Ron Holts had a combined 30 years of roofing experience. They were able to diagnose problems and explain to me in laymen's terms exactly what needed to be done. I went with Lyon's because I felt they were committed to doing the job correctly and not just trying to shortcut the job with the lowest bid. Because they were careful in examining the roof, there were no surprises later. A + quality job. Thanks Lyons!
Description of Work: Stripped old roof and sprayed a new foam roof on approximately 1600 sq feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Lyons Roofing
Thank you for the feedback on your foam roof process. If there is any other way we can be of assistance do not hesitate to call. Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Virginia R.
01/2016
5.0
roofing
+ -1 more
They did an excellent job. They were very organized and everything went well.
Description of Work: They recovered my flat roof and repaired and replaced 2 skylights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
Your feedback is appreciated. Thanks for sharing your experience with other Angie's list members. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Christopher V. J.
01/2016
5.0
roofing
+ -1 more
Quickly assessed situation to rule out leak.
Description of Work: Lyons previously did a coating on flat roof. While under warranty quickly repaired a couple of blisters. In last incident called about a possible leak and the company tracked down issue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lyons Roofing
Thanks for sharing your experience with other Angie's list members. Best, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Charles P.
01/2016
5.0
roofing
+ -1 more
I was considering having my flat roof garage re-roofed after some leakage and degradation issues were observed. I ultimately decided to patch repair myself and postpone the re-roof for another 1-3 years. I contacted about four highly rated roofers on AL, and was kind of surprised by the unresponsiveness, and impunctuality. It is clear that all of the contractors all knew their trade well and probably were as they all claimed to be, very busy. However the one exception to the poor communications and follow-up was Lyons Roofing. Which is why I wrote this review.
Description of Work: Quote for 11 squares of flat roofing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
Response from Lyons Roofing
We appreciate the feedback. When/If you are ready, we are happy to assist with your roofing project. Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
jane A.
12/2015
5.0
roofing
+ -1 more
Very professional. showed up when they said. finished the job in three days. cleaned up all their mess.
Description of Work: Lyons installed a spray foam roof on the flat roof of a 4000-square-foot house. They sealed the crawlspace, removed and replaced the satellite dish.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Lyons Roofing
Outstanding! Thanks for sharing. Enjoy your holidays!! Ann Pepper Director of Business Development apepper@lyonsroofing.com
Bill T.
11/2015
5.0
decks, roofing
+ 0 more
Excellent experience. We initially had a few scheduling issues that had to be worked through but once the work started they were very good. Work took a bit over a week, but they did a very competent job. Cleaned up every day. Supervisor swung by often to check the work and they communicated everything they did. They were not the lowest bid we got but the quality of their work and their professionalism were worth the difference.
Description of Work: Replaced ceramic tile roof, repaired porch
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from Lyons Roofing
First of all, thank you for sharing your kind words with other Angie's list members. You are the authority on how our planned experience actually translates. Again, thanks. Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Daniel Tammy K.
11/2015
5.0
roofing
+ -1 more
Made the process of replacing my father-in-law roof easy
Description of Work: Remove old roof and replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Lyons Roofing
Outstanding! Nothing left to do but enjoy the holidaze!! Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
John J C.
11/2015
5.0
roofing
+ -1 more
I couldn't be happier with the work
Description of Work: Checked roof for problems and reinstalled a tile that had fallen off
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Lyons Roofing
Thanks for the feedback, enjoy your holiday!! Best always, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Masako S.
11/2015
1.0
roofing
+ -1 more
after finally getting someone out to take a look at it he never even got on the roof he just looked at it from the ground and then quoted me a full re roofing of my house. the end job would have been around 8k but the only part of the eve that was bad was the bird stop and it cost me 2 dollars and my painting company installed it while painting my house. i gave them a few extra bucks for it.
Description of Work: I needed a small part of the eve inspected and replaced. it ended costing me only a few dollars because my painting/roofing company took care of it.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$8,000
Response from Lyons Roofing
Thank you for taking the time to share your experience with other Angie's list members. You bring up a point that comes up often and one worth sharing. Ruined fascia wood is a symptom, not a problem. Fixing the wood and painting it is not a solution to the actual problem. You are simply masking the results of the problem. Failing wood is often the result of improper water shedding and in the case of tile, an underlayment beyond its useful life. I can't speak to Terry not getting up onto your roof. There is no substitute for eyes on a roof to determine its condition. It is our standard of practice in all roof assessments. Additionally, it is impossible to quote a price without proper measurements. I will be sure to speak to Terry about this. Did he provide a written quote or a ballpark price? Please let me know, it makes a difference. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Bob E.
10/2015
5.0
roofing
+ -1 more
They originally re-scheduled from Friday to Monday, but when they showed up they did the work within 2 hours. Allstate has not reviewed yet to see if the work is acceptable.
Description of Work: Replaced broken roof tiles from solar installation. Solar co. out of business. Work required by Allstate for homeowners insurance.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$500
Response from Lyons Roofing
Thank you for choosing Lyons Roofing to assist with your home improvement project. Glad to hear all went well. Sorry about the delayed start, this weather we have been having sets the schedule amuk. Not our favorite part of the rain. Sincerely, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Rick R.
10/2015
5.0
deck cleaning
+ -1 more
Just had my walking deck done and am very satisfied. I found Lyons Roofing on Angie's List - they had an A rating and now I know why. I was impressed with each person throughout the process, from the sales guy (Mike), to the project mgr (Darren) who kept us informed, to the guys who did the job who obviously knew what they were doing. The price was fair and the quality and customer support was great.
Description of Work: Repaired and resurfaced walking deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Lyons Roofing
Outstanding! Thanks for the kind words. If there are any other roofing needs, do not hesitate to call. Respectfully, Ann Pepper Director of Business Development apepper@lyonsroofing.com
Matthew D.
08/2015
5.0
roofing
+ -1 more
Work done as specified. Team of two Lyons roofing staffmembers. All debris hauled away.
Description of Work: Tile roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$750
Response from Lyons Roofing
Thanks for the feedback, if we can assist in any other way, I promise they will be on time!! Best regards, Ann Pepper Director of Business Development apepper@lyonsroofing.com
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Roofing,
Roof Cleaning,
Skylights
FAQ
Lyons Roofing is currently rated 4.7 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Lyons Roofing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa