LMR Custom Shutters, LLC

window treatment service

About us

We are a family owned and operated company who stands behind all of our work. We take pride in the detail that larger companies are not able to. Our customers become our friends, and the sense of ownership from our custom built shutters is apparent in all of our work!! Call us today! We want the chance to add value, beauty, and elegance to your home. * **We do not repair or remove existing shutters or blinds***

Business highlights

15 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes

Reviews

4.717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.6
responsiveness
4.7
Showing 1-17 of 17 reviews

Alix S.
09/2022
5.0
Very pleased with my beautiful shutters, professional service, knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180,000

Jeanette R.
07/2022
1.0
The workmanship on my new shutters was so poor that I thought they had a new employee that made them incorrectly. Instead, I found they deliberately cut corners making them. All hidden hinges were left hand side so the right-side hinge was at the center of the window. Split tilt rod was cut after installing them, leaving bare jagged metal ends. Magnets were cheap and too strong, causing them to be yanked in order to open the shutters. Owner stated they use 50 cent magnets instead of $5 magnets and don't have the time to switch their machine from left to right all the time for the hinge placement. Lastly, the 100% satisfaction guarantee is 100% no guaranteed satisfaction. Every time I talked to the owner, he spun a new story...one time telling me my 60 ft of shutters was like 1 pair of shoes in a shoe store and that they did 3,000 ft of shutters per week. Next discussion he would tell me he is a small business just trying to get by and couldnt possibly refund me my money. Total waste of money and I even had to pay to have them removed myself. Wish more people would provide honest reviews. Owner even asked me you arent going to leave a bad review, are you? Everyone should seriously think twice before using this company. Their advertisement statement of Hand crafted with passion for quality is totally false.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

$1,350

Susan F.
12/2020
5.0
Local company. Very happy with our all wood shutters. Became repeat customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darien P.
08/2020
5.0
I haven't received my product yet but my sales associate, Dennis, has been a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jeannette Z.
08/2020
5.0
originally kept falling off track , but Anthony came out and fixed it . They are wonderful , responsive and would recommend and use them again. quality is 5 star and service would be 6 star

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Troy K.
08/2020
5.0
Reliable service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Julie E.
06/2020
5.0
Second time around just as beautiful as the first! Had LMR put shutters in my first home 4 years ago and when I moved into my new home, the first must have was LMR shutters. Anthony and Dennis Rossini along with their professional team never disappoint. Absolutely love the look of my LMR Shutters in my new home! Don't hesitate to use LMR shutters , you wont be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

steven s.
04/2020
5.0
The job was top notch Final project turned out great I would recommend lmr

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
09/2019
5.0
Great I home evaluation, Competitive price. Advise on treatment for Arcadia doors turned out great. Made in town and delivered and installed in 30 days. Install crew was right on time and installed on 4 windows and 2 Arcadia doors in 2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
04/2019
5.0
Great sales person/advisor. Cost competitive, made in USA, delivered quality product on time, and excellent installation and crew. A perfect experience!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert S.
04/2018
5.0
These shutters are custom made in their shop. They did a great job. Shutters fit beautifully. Well made. We interviewed several other contractors but none matched LMR for quality and price. They are the best. So glad we hired them. Great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Rachel F.
03/2018
5.0
We were thrilled with our experience with LMR Shutters throughout every step of our process. From the quoting of the price and advice given during my design to the beautiful craftsmanship and ultimately through the installation. Anthony and Lisa were helpful, accessible, and honestly the friendliest people to work with! Based on my experience with them so far I have no doubt that should I need any kind of service or warranty in the future I'm certain they would work diligently and seamlessly as they have all along! I highly recommend LMR you will not be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amber M.
12/2017
3.5
Customer service was excellent! The quality appears to be good, from seeing the samples. I have yeti have my shutters install. (still in process) I did enjoy the service, at home. The process was explained and my questions were answered. The sales rep was very knowledgeable.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Zak G.
08/2014
5.0
Best experience, Accurate & Fast Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy G.
01/2014
5.0
promised and delivered great work in a timely fashion, reasonably priced! I'd recommend them to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Jacqueline T.
08/2013
5.0
Great company, love the shutters, good quality, good price, and done very quickly. Highly recommend them for the plantation shutters..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,441

    Contact information

    39816 North La Cantera Court, Phoenix, AZ 85086

    http://www.lmrcustomshutters.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    286297
    Trade License Locale
    AZ
    Trade License Expiration
    07/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    window treatment service

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Sunday: Closed

    Yes, LMR Custom Shutters, LLC offers free project estimates.
    No, LMR Custom Shutters, LLC does not offer eco-friendly accreditations.
    No, LMR Custom Shutters, LLC does not offer a senior discount.
    No, LMR Custom Shutters, LLC does not offer emergency services.
    Yes, LMR Custom Shutters, LLC offers warranties.

    Contact information

    39816 North La Cantera Court, Phoenix, AZ 85086

    http://www.lmrcustomshutters.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM
    Sunday:
    Closed