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Kiwi Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Dryer Vent Cleaning,

About us

Kiwi offers cleaning & restoration services, including carpet cleaning, carpet repair, rug cleaning, upholstery cleaning, tile cleaning, wood floor cleaning, air duct cleaning & more! If you ever have water damage or a flood emergency, we're always available 24/7 for immediate dispatch.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

carpet cleaning, carpet repair, rug cleaning, rug repair, air duct cleaning, dryer vent cleaning, upholstery cleaning, mattress cleaning, wood floor cleaning and waxing, tile floor and grout cleaning, water damage restoration

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard

Photos of past projects

Reviews

4.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
3.0
value
3.7
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Jean N.
05/2017
5.0
carpet cleaners
  + -1 more
Cameron was a fantastic service technician who really knew his craft, personable and helpful. It's worth paying extra for the enzyme treatment and teflon protection - they will sometimes throw in a room or two for free if you ask. I was disappointed with the upholstery and did not see any improvement so I can't recommend that service. However, the carpets looked great and the rug that had been sent out came back looking like new. I used Kiwi in Dallas and was thrilled to find them here in AZ. I have put the one year warranty to good use!
Description of Work: Kiwi cleaned four rooms of carpet, two pieces of upholstery and sent out an area rug for cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Kiwi Carpet Cleaning
Thank you so much for your review! If you are unhappy with the upholstery cleaning service, please give us a call so we can schedule a complimentary re-cleaning as guaranteed in our 30-day clean guarantee. We look forward to hearing from you!

Cheryl I.
04/2017
1.0
carpet cleaners
  + -1 more
I wasn't really happy with them this time. Yes, I would probably use them again.
Description of Work: They did 2 rooms. They have a warranty deal. You have them come around as often as you want. So we did have some prevention done and some other spots in another room.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Kiwi Carpet Cleaning
We're sorry to hear you weren't happy with your first scheduled appointment. We appreciate you letting us come back out and do a free re-do that fixed all of the issues and left you happy with your second KIWI experience. Because we missed the mark the first time, we are happy to offer you a trip charge credit towards your first warranty cleaning. Once again, we apologize for not living up to our high standards the first time, and we are glad that the free re-do appointment left you satisfied. Respectfully, KIWI Customer Care

Cheryl I.
04/2017
5.0
carpet cleaners
  + -1 more
I have been using them for about 2-1/2 years. Every time they have been here has been great except for the last time.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara G.
02/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: They were very professional. They came out in a timely manner and did a really good job. The carpets look great. The service was really good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Kiwi Carpet Cleaning
Thank you so much for the review and for sharing your experience. We strive to provide excellent services and we are always happy to hear when our customers are satisfied.

Barbara G.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Michelle M.
06/2013
3.0
carpet cleaners
  + -1 more
The cleaner was professional, friendly and punctual. It only took him 6 hours to clean 2500 sq feet of floors, which was great! He also educated me on product to use to clean my own grout in the future, as well as recommended a sealer for the grout. He was very knowledgable and helpful. Unfortunately, the baseboards in rooms with carpet had significant damage to them, including chunks of wood taken out of the baseboards (probably from the carpet stretching machine). Because they use a dry carpet cleaning product, they didn't get out some small paint stains that my personal hoover carpet cleaner was able to get out. Overall, the grout went from black to looking brand new, and the carpets looked much better than before. However because we had to spend so much time fixing baseboards, *I'm not sure I'd use this company again. *The following week I chose another company for our other home, and didn't have the issues I had with Kiwi Services...
Description of Work: Cleaned 750 sq feet of tile and grout. As well as stretched and cleaned 1400 sq feet of carpet.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,300

    Contact information

    2215 W Melinda Ln, Phoenix, AZ 85027

    http://www.kiwiservices.com/arizona/phoenix/

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Oriental Rug Cleaning,
    Dryer Vent Cleaning,
    Floor Cleaning and Waxing,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Carpet Sales and Installation

    FAQ

    Kiwi Carpet Cleaning is currently rated 4 overall out of 5.

    Sunday: 12:00 AM - 11:30 PM

    Monday: 12:00 AM - 11:30 PM

    Tuesday: 12:00 AM - 11:30 PM

    Wednesday: 12:00 AM - 11:30 PM

    Thursday: 12:00 AM - 11:30 PM

    Friday: 12:00 AM - 11:30 PM

    Saturday: 12:00 AM - 11:30 PM

    Kiwi Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard
    No, Kiwi Carpet Cleaning does not offer free project estimates.
    Yes, Kiwi Carpet Cleaning offers eco-friendly accreditations.
    No, Kiwi Carpet Cleaning does not offer a senior discount.
    Yes, Kiwi Carpet Cleaning offers emergency services.
    Yes, Kiwi Carpet Cleaning offers warranties.
    Kiwi Carpet Cleaning offers the following services: carpet cleaning, carpet repair, rug cleaning, rug repair, air duct cleaning, dryer vent cleaning, upholstery cleaning, mattress cleaning, wood floor cleaning and waxing, tile floor and grout cleaning, water damage restoration

    Contact information

    2215 W Melinda Ln, Phoenix, AZ 85027

    http://www.kiwiservices.com/arizona/phoenix/

    Service hours

    Sunday:
    12:00 AM - 11:30 PM
    Monday:
    12:00 AM - 11:30 PM
    Tuesday:
    12:00 AM - 11:30 PM
    Wednesday:
    12:00 AM - 11:30 PM
    Thursday:
    12:00 AM - 11:30 PM
    Friday:
    12:00 AM - 11:30 PM
    Saturday:
    12:00 AM - 11:30 PM