Very poorly - When the A/C is out in Phoenix, it is an urgent problem!
Description of Work: K-C Cooling was referred by American Home Services for home warranty work. They were supposed to call within 24 hours, but did not. Two follow-up calls through AHS resulted only in unfulfilled promises to call. Angie's List found that they have a BBB rating of "F" with many unresolved complaints! Beware! I have insisted that AHS transfer my service request to another service provider.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
09/2007
5.0
heating & air conditioning/hvac
+ -1 more
I have been very pleased with them. There was a small problem that came up and they came real quick to get here and take care of it for me. They were good at staying in touch to be sure I was completely satisfied. The unit works good and they did a nice job. They were clean when they arrived and just were real caring about me being pleased.
Description of Work: K-C Cooling installed a brand new 3.5 ton air conditioner unit and removed the old one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,199
CHARLIE Y.
06/2006
3.0
heating & air conditioning/hvac
+ -1 more
Only will use again because of price.
Description of Work: Compressor change out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$130
KEVIN J.
10/2005
5.0
heating & air conditioning/hvac
+ -1 more
ROD'S WORK COMPREHENSIVE AND PROFESSIONAL, ANY ISSUES THAT AROSE WERE PROMPTLY RESOLVED. WE WOULD DEFINITELY RECOMMEND KC COOLING'S SERVICE. THE 'B' FOR QUALITY WAS A SLIGHT WATER LEAK, WHICH WAS FIXED THE NEXT DAY BY ROD.
Description of Work: VENTED AN ADDITION TO MY HOME AND REMOVED/CAPPED AN EVAPORATIVE UNIT.
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
K-C COOLING is currently rated 4.1 overall out of 5.
K-C COOLING accepts the following forms of payment: Discover,MasterCard,Visa
No, K-C COOLING does not offer free project estimates.
No, K-C COOLING does not offer eco-friendly accreditations.
No, K-C COOLING does not offer a senior discount.
No, K-C COOLING does not offer emergency services.