Reviews
3.67 Reviews
Showing 1-7 of 7 reviews
09/2006
pool cleaners
+ -1 moreThe tech was very nice. He worked in the hot sun. The people I spoke with on the phone where polite too. The work that they did do was good quality, but the tech still did not correct the problem with the heater. It seems like they didn't like how complicated it was, and never called me back.
Description of Work: They fixed up a mess that a previous pool company left. They attempted to diagnose the problem with my hot tub heater.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
AMI C.
08/2006
pool cleaners
+ -1 moreThey came 5 times over the course of 6 weeks and still could not complete the request. I called the office several time to complain. Then, they scheduled another visit to bring the parts and never showed. I have tried calling the office and there has been no answer for 4 business days. This is the WORST service I have ever received. Not sure what the disconnect is with the other reports. I called my warranty company and asked them to change the pool vendor and they are also taking K & K off their list.
Description of Work: Our warranty company assigned K & K to us for our claim of a broken pool filter.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
MARY F.
10/2004
pool cleaners
+ -1 moreTHE PEOPLE AT K & K POOL SERVICES WERE PROMPT. THEY WERE KNOWLEDGEABLE ABOUT OUR EQUIPMENT. THEY REPAIRED THE PUMP WITH MINIMAL MESS AND DISTRACTION TO US. WE WERE HAPPY TO HAVE THEM WORK AT OUR HOME.
Description of Work: THEY REPAIRED THE POOL PUMP AT OUR HOME.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$250
10/2004
pool cleaners
+ -1 moreTHE COMPANY PROMPTLY SENT SOMEONE OUT TO OUR HOME. THEY EVALUATED THE PROBLEM AND IMMEDIATELY SET ABOUT FIXING IT. THEY WERE FRIENDLY, COURTESY AND WE HAVE NOT HAD ANY PROBLEMS WITH THE POOL PUMP SINCE THEY WORKED ON IT. THEY WERE MODERATELY PRICED.
Description of Work: THEY CAME OUT TO CLEAN OUT OUR PUMP AND FILTER SYSTEM BECAUSE IT HAD LOCKED UP AND THERE WAS NOT ANY WATER MOVING THROUGH THE SYSTEM. THEY INSTALLED NEW WATER VALVES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$535
ROBYN M.
08/2004
pool cleaners
+ -1 moreTHE PUMP WAS FINE, THE SAND NEEDED TO BE REPLACED. HE OFFERED TO DO IT FOR ABOUT $300.00. HE TOLD ME WHAT NEEDED TO BE DONE AND WE TOOK CARE OF IT OURSELVES FOR UNDER $100.00. I APPRECIATED HIS HONESTY AND HELPFULNESS.
Description of Work: CALLED TO FIX THE POOL PUMP.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
JANE S.
08/2004
pool cleaners
+ -1 moreTHIS COMPANY WAS HIRED BY OUR HOME WARRANTY COMPANY. WE ONLY HAVE TO PAY $35 SERVICE FEE. THIS COMPANY CALLED IMMEDIATELY TO SET UP AN APPOINTMENT ONCE THEY REC'D THE REFERRAL. HOWEVER AS STATED ABOVE THEY REFUSED TO ACTUALLY DO THE JOB. WE SPOKE WITH BOTH THE TECHNICIAN AND THE OWNER OF THE COMPANY AND THEY DIDN'T WANT TO BE LIABLE FOR ANY DAMAGE THAT MIGHT OCCUR IN ATTEMPTING TO GAIN ACCESS TO THE BLOWER.
Description of Work: FOUND 1 JET ON SPA FROZEN IN PLACE. REMOVED SIDE PANEL OF ABOVE GROUND SPA. BLOWER WAS ENCASED IN SPRAY FOAM. TECHNICIAN REFUSED TO MAKE ACCESS TO THE BLOWER (SAID IT WAS THE HOMEOWNER'S RESPONSIBILITY); THEREFORE, NO DIAGNOSIS COULD BE MADE.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
| responsiveness | |
| punctuality |
$35
08/2004
pool cleaners
+ -1 moreTHEY CAME FROM OUR HOME WARRANTY COMPANY. THEY WERE VERY PROMPT AND HELPFUL EVEN THOUGH IT WAS JUST A SMALL JOB. THEY EVEN GAVE US A REFERRAL FOR POOL SERVICE.
Description of Work: REPLACED O-RING ON POOL PUMP AND CHECKED THE WATER DIVERTER.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$45
Contact information
12620 N CAVE CREEK RD STE 7, Phoenix, AZ 85022
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
K & K POOL SERVICES INC is currently rated 3.6 overall out of 5.
No, K & K POOL SERVICES INC does not offer free project estimates.
No, K & K POOL SERVICES INC does not offer eco-friendly accreditations.
No, K & K POOL SERVICES INC does not offer a senior discount.
No, K & K POOL SERVICES INC does not offer emergency services.
No, K & K POOL SERVICES INC does not offer warranties.
Contact information
12620 N CAVE CREEK RD STE 7, Phoenix, AZ 85022