Howard Air

Arrived, chekced out location he would have to use for access to attic, proceeded to evaluate work required....(the igniter had worn out) he replaced part after getting my ok with the price.

Very thorough and pleasant technician! Will use again for next years units tune-up. Thanks!

I purchased this AC system from Howard Air. All dealings with the company have been courteous and professional. The service people know their stuff and take care of any needs. I had the fan motor leaking oil so the tech ordered the replacement and installed it a couple of weeks later. I have been very happy with the system and the staff at Howard Air. I will continue to use them for service on the existing AC unit and will look to them in the future for a new system when needed.

They did a great job! We were very pleased with them. They were very responsive and easy to work with. I would highly recommend them.

Called on Saturday afternoon and made an appointment for Monday morning. Technician arrived on time and found the problem pretty quickly. He quoted a price of $216 for hot surface ignitor for my heating unit (after 10% Angie's list discount). He completed all work in an hour (diagnosis to installation). After looking up the part post-installation, I learned that is but a less than $40 part. I don't mind paying for installation, but it took about 20 minutes for him to install. Even at half an hour of service to install + the part should be less than $100. The technician was great. He was thorough and professional. But I am greatly disappointed in being charged $216.52 for a $40 part. I can certainly recommend Howard Air from a service perspective, but you'll want to know the actual costs of the parts yourself before committing them to complete the work.

They did a great job. We had one air handler that went out on us, they did a repair to just get it up and running while the new ones were being installed. The installation went very smooth, on time, and with no glitches. The guys were very punctual, professional, and did an outstanding job. They covered everything so as not to damage, they wore their booties to protect the floors. I could not ask for better service, just love Angies list. I liked this company so much that I went with a 5 year service contract with them. There was a couple of screws which came through the ceiling, but they had an outstanding dry wall guy out within two days, had the problem fixed in no time. It is not often that you find a company like Howard Air, highly recommended.

The estimator was very knowledgeable and professional. He went into the attic with a video camera and then showed us the pictures of what he discovered. He pointed out several areas of concern including problems with our skylights. We went with a company that is local and was less expensive, but it also was for a less expensive unit than the Trane which Howard Air had quoted. I would definitely recommend this company.

Do call them and discuss your problem. They will give you good advice and will not push you into any repair you do not need,

After a terrible experience with American home Shield. I gave up and came to Angies list. I found Howard air to be empathetic and responsive. Instead of immediately scheduling an appointment. Ray took the time to ask me a few questions about my unit. He explained to me the defrost cycle involved with the heat pump. After following his directions, the heater started blowing warm air. This was all over the phone. I have never talked to a air conditioning or heating repair company before that actually took the time to try to solve a problem without trying to make a quick buck. When I do have an issue with my heating and air-conditioning, I will definitely call Howard air and just bypass the rest. I value honesty and integrity above all.

He was able to preform the extra recommendations on site. Quick - Professional - On time - Honest. John is great over the phone - really friendly service. They will not sell you stuff you don't need. Wish I had used them from the beginning!

They were professional. They were a bit high on the estimates with what we were needing done. Decided to go with someone else because they had a prices.

We moved into a new (old) house in April and hadn't used the heater yet. They were great, on time, and had our heating units in perfect condition for the winter in no time.

Great. No heat in one part of house. Called company that we have used in the past. They came out..said they couldn't do anything because it was an electrical problem. Called an electrician. The electrician replaced a circuit breaker. Called the AC people back to repair or replace AC compressor. They said we needed a new one. Said they would have a proposal ready on Monday. Since we had had these people out many times before, I was not confident that they were giving us the right information, so we called Howard Air for a second opinion. Accepted their proposal and purchased two units.

I think I covered this above.

They did a pretty basic look over of the system. We are moving into a new house and wanted the units looked at and prepped for the winter. They did a good job, but I didn't realize it was for either air conditioning OR heating, not thew hole unit. In any case, they went ahead and looked over everything and gave us some recommendations for future service. They were very prompt and courteous.

for the sake of your time schedule Howards; according to yourschedule and the when you want it done, think ahead call 1-4 weeks ahead and ask for the first appoint to do your maintaince work. This not a guarantee but it has never failed with me. They are always there @ <> 8:00am. They don't show you a picture of what is wrong they take you up to the unit and show which part needs to be changed, options if any and if you can understand their utensils use show you why sommething replacing or new.

They were good and did a fine job. They were there the same day and I can't say anything negative about the visit.

The experience has been great. I had an issue on Thanksgiving day after the initial installation and they sent someone out immediately. The effort expended was above and beyond what I would have expected. Their service men are thorough and in a word "professional."

Discounted check-up was helpful. They upsold us on some parts that they said were necessary due to the age of our units, but it doesn't seem like that's what they put in. Also a long wait to fulfill the original request

The technician inspected the HVAC on my son's home. After inspection, he reported that the system was unsafe. He reported that he had turned the system off and disconnected it. He was quite efficient and believeable. We asked for a second opinion from another company who agreed with him in every respect. We replaced the entire HVAC system with another company, simply because we had worked with the other company before.

I didn't do any comparison shopping or get estimates and so did not rate the price, but the service performed seemed reasonable for the age of the unit. The A/C blew much colder after the service was performed.

Howard Air sent out a tech very promptly - the tech was courteous, quick, and very professional.

Howard Air was called early in the morning (approx 0700). They accommodated me with a technician being dispatched shortly after 0800. Howard Air also was able to accommodate the situation where the owner of the house (my sister) was absent and I would be meeting the technician at the pre-planned time and to make decisions and payment. I met the technician, Mike, at the arranged time and place. He was very knowledgeable, personable, and receptive to me being present during his rooftop diagnosis. He showed me his findings and provided his recommendations each step of the way. This service call resulted in a possible temporary quick fix where Freon was added to the system. Mike reminded me that these AC units are a closed system and if Freon is missing, their likely is a leak. The question is how fast. No obvious leaks were detected. For the moment, I elected to replace the Freon and "wait and see". Hopefully, the system will last for many more years but.... if not, I'll be calling Howard Air for a quote! I sincerely respect this company for not hustling me for a new system install without prudent evaluation.

They were a very good company to work with and I would recommend them. The employee that was sent to my home was very courteous and easy to work with.

Have used Howard Air in past for installing air conditioner. Would definitely use them again as they are always professional. I would (and have) recommend them to anyone wanting a fair deal with exceptional service.