Howard Air

4.8(
1,739
)

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

... +5 more
This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

For more than 41 years, Howard Air has been one of the highest-rated heating and air conditioning companies in Arizona. Earning its reputation by consistently operating in an honest and transparent manner. Howard Air offers the industries premier products, brands and an award winning service and installation department. Call us today to experience the quality of our services. Weather replace or repair call Howard Air! Additional Phone Number: (602)633-9302

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes

Accepted payment methods

Check
Financing Available

Our Recent Projects

Expert AC Repair in Phoenix, AZ

Photos of past projects

Reviews

4.81,739 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
2%
1
3%
Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review

Filter reviews by category

Showing 1576-1739 of 1739 reviews
Ted D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C not working. Showed up promptly and replaced a motor. Did not try to up-sell, was reasonably priced and professional.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Your review accounts for the way we do business and for over 30 years in the valley. Thank you for allowing us the opportunity to introduce ourselves as we look forward to the next visit. So, from all of us at Howard Air, welcome to the family!
Helen Braun M.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to rate your recent Howard Air experience. We were happy to answer the call to perform your preventative maintenance before the heat hit us. Preventative is exactly what our technician achieved by discovering a bad electrical component that could fail in a less convenient time of year. You also experienced the convenience of our service vans being completely stocked with over $40,000 of parts for efficient repairs. Thank you again for allowing us the opportunity to introduce ourselves as we look forward to earning perfect A's on the next visit. So, from all of us at Howard Air, welcome to the family!
Beverly P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$59
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Perfect grade! All A's are what we strive for on each and every visit. Thank you again for the opportunity to continue to serve your heating and cooling needs over the past few years. So, from all of us at Howard Air, welcome to the family!
Kathleen M.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Basic system maintenance
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to rate your Howard Air experience. We are unsure what exactly earned the lower rate in the price category. We are confident our prices are competitive and we feel the level of service we provide is first rate. We also believe the coupon offer you took advantage of is a great way to experience our service at a discounted rate. We hope to build more value the next visit as we prepare you system for winter. Thank you again for allowing us the opportunity and look forward to meeting again.
Charles L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Removed and replaced 4 Ton A/C and Gas heater. Scott provided exceptional customer service before and after installation!
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Scott is a very knowledgeable Comfort Consultant and provided a great solution to your replacement with the 17 SEER CARRIER system. We can't seem to find a reason for earning a "B" in the quality category since that is the one area we differ from our competition. If we could, we would like to contact you to ensure you are completely satisfied with the quality of your install or equipment. Thank you again for allowing us the opportunity to install a new comfort system in your home. So, from all of us at Howard Air, welcome to the family!
clow F.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$53
Response from Howard Air
Member, thank you for taking the time to rate your Howard Air experience. We are unsure what could of earned our Service team the grades you provided; since there were was no additional details and the last recorded visit was 12/17/13. We would like the opportunity to discuss this and use your feedback to enhance our level of customer service. Our Service Manager will be in contact to understand better. Thank you again for allowing us the opportunity to serve you.
Carole C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Howard Air
Member, thank you for taking the time to rate your Howard Air experience. Thank you for taking advantage of the Angie's List coupon and allowing us to introduce ourselves. We are here 24/7 if you should ever need us or would like us back in the fall to prepare your system for winter. So, from all of us at Howard Air, welcome to the family!
JEFF W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Service call to make sure A/C was in working order. All went well. The tech did not leave a check sheet with the results of the testing. My past service providers left such a list. Tech said it would be mailed. When it did not arrive, I called the office. She said that they would mail it. Never arrived. It is a small thing, but shows that they don't really care about customers.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$98
Response from Howard Air
Member, thank you for taking the time to provide us feedback about your Howard Air experience. We are concerned to read you did not get the checklist our records show was mailed to you on May 16, 2014. This is not a direct reflection of our level of customer service as you have experienced on several past visits. It was a human error by not leaving the checklist with you at the time of the maintenance as it is a part of our standard process. We are sending you another copy of the checklist and hope to have another opportunity to provide excellent service.
Jacque S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchased a 'big deal' for a spring tune-up. Howard Air was great from the moment I scheduled appointment and to the end of the service. Would definitely use again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We are so happy to read you had a great experience and at a discounted price! Angie's List membership definitely has its benefits. We look forward to recreating your experience on every visit to your home. So, from all of us at Howard Air, welcome to the family!
Carol M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Similar to a Murphy's Law - Our A/C system never chooses a convenient time to breakdown. We are sorry you had to experience this firsthand but you called the right place. Thank you for allowing us the opportunity to diagnose the issue and get your home cooling again. This time of year our technicians are like firefighters responding to emergencies all across the valley! We look forward to our next visit being more "routine" while keeping your system running at its peak efficiency. So, from all of us at Howard Air, welcome to the family!
Wayne U.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: |Olll
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
punctuality
4.0
Response from Howard Air
Thanks for bringing this to our attention. Our team had reached out to you promptly following your concern. We invite you to call us directly if this issue has not been immediately resolved to best assist you.
DON C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Evaluated AC system and made minor repairs when other firms stated a new AC unit would be required. Everything works great and only cost $250
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Honesty is a very important virtue in a company and we have no interest in changing the way we do business for over 35 years in the valley. This is why we offer FREE second opinions on major repairs from licensed contractors. We look forward to serving all your heating and cooling needs while keeping your system running at its peak efficiency. So, from all of us at Howard Air, welcome to the family!
Cynthia F.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: First guy immediately tried to sell me a/c unit without even looking at mine. Very glossy brochure gave me the feeling that it was all about selling.
Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Response from Howard Air
Member, thank you for providing information regarding your Howard Air experience. However, we must say this review provides a false impression of our intentions. The reason the first visit was focused on the "replacement" of your system was because you were scheduled with a Comfort Consultant. This is based on your initial phone call to Howard Air in which we evaluated your needs of replacement with notes of you already having a "quote" from another company. We were unaware your expectations were to have a Technician visit your home. Although, after this visit we determined you were interested in "repair" not "replace" in which we immediately scheduled a Technician to diagnose the necessary repairs. At Howard Air we take pride in our installations and educate customers on the major difference in "repairing" a system versus "installing" a new system. They require two separate set of skill sets and for this we separate the two departments including the individuals that partner with you. We truly hope this misunderstanding will not deter you from calling on us in the future. Thank you again for the opportunity.
NOREEN B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We appreciate the great ratings we earned and look forward to always earning them on every visit. So, from all of us at Howard Air, welcome to the family!
sonja W.
06/2014
4.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
good service
Description of Work: air duct cleaning
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$100
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Duct Cleaning is a service a lot of customers know we offer along with the very popular duct "sealing". We hope to have another opportunity to earn all "A's" as we do for so many. Thank you again for choosing Howard Air and welcome to the family!
Jeannette S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Had my air conditioner checked to get ready for summer. The techs found some issues with the unit and gave good info about the repairs; they were not pushy which was a pleasant change. Will be scheduling back to do the work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Shirley S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Purchased a Big Deal for Spring/Summer A/C Tune-Up. According to ad they were to contact us within 2 days. That did not happen and I can only assume the reason being they were overwhelmed with purchases for this deal. Once the appt was made the tech showed up on time, was very pleasant, performed the tasks per the deal, cleaned the unit and made minimal recommendations without pressure. A very pleasant experience.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We apologize it took us three days to contact you as we are researching the reason. We have applauded by Angie's List for our response time to members purchases each month. We're glad to read you did have a positive experience with our company after we initiated contact. We look forward to serving you in the future and having additional opportunities to demonstrate our award-winning service. So, from all of us at Howard Air, welcome to the family!
Joellyn M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Maintenance Service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We look forward to being here when you need us, whether it is for routine maintenance or in case of emergency. Thank you for choosing Howard Air, welcome to the family!
Ryan S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Howard Air performed an A/C tune up on my old 5 ton unit. The tech was very friendly, knowledgable, and he performed the most work I've ever had done with a tune-up service. He explained what needed attention and provided an estimate in case I wanted to have additional work performed. I explained to him that I still had home warranty coverage, but I would definitely call them if I need A/C work after my warranty expires. The only negative was that the office never informed me that the tech would arrive in a window of 1-5pm, and I had taken off work early thinking he would arrive close to the 2pm appointment I requested. He didn't arrive until 5pm. Overall, I was very satisfied with the service!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$69
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We look forward to our next routine visit and the opportunity to do better at communication. Unfortunately in our business, service windows are common, since each home requires a different amount of time for service. However, our process does require a call when in route 30 minutes prior to arriving at your home. Thank you again for the opportunity to serve you. So, from all of us at Howard Air, welcome to the family!
Thomas S.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Did not use this company.
Rating CategoryRating out of 5
Response from Howard Air
Member, we do not find any form of interaction with you to earn any grade. We would like the opportunity to earn you business or find a reason you did not choose Howard Air.
Jessica C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Amazing customer service.
Description of Work: Tune up air conditioner.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from Howard Air
Member, thank you for taking the time to tell others about your "amazing" experience with Howard Air. We read comments like yours and it makes all the hard work worth it each everyday! Thank you for allowing us the opportunity to serve you and look forward to many more visits to your home. We will continue to keep your TRANE system running and will be here as your experts when it comes time to replace. So, from all of us at Howard Air, welcome to the family!
samantha W.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed some wiring in my AC. I would not use again due to rude schedule person who was working on the weekend. |
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$80
Response from Howard Air
Member, we are sad to hear you had a less-than-perfect experience with our company. We understand that it has been 2 months since our visit and we have no record of any issues. We would like to reach out to you in hopes of determining how we can better our customer service. We will be in touch shortly. Thank you again for the feedback.
Verla D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We were needing 3 lbs refrigerant. We were charged $229.50 for it. We needed the evaporator coil cleaned at 109.26. Lastly, we had a condensate overflow safety switch installed at 114.31 for a total of $476.48 beyond our initial Angie's List payment of $69. Are we in the ballpark of prices?? We didn't know but it seemed high compared to our KS costs. |His recommendations made sense and were very professionally done. No clean up necessary afterwards.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Rest assured you are ready for the brutal summer that has arrived in our opinion. We look forward to our next routine maintenance visit to prepare you system for winter (hopefully there is one to enjoy). So, from all of us at Howard Air, welcome to the family!
Gene S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$70
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. We look forward to our next routine visit or answering the call in case of emergency. So, from all of us at Howard Air, welcome to the family!
Paul G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: came over to check my A/C unit before summer and replaced a part
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Howard Air
Member, thank you for taking the time to tell others about your recent Howard Air experience. Thank you for also trusting the benefits of preventative maintenance which was evident in your visit. The small part that was discovered to be replaced is connected to a much larger set of components and can cause system failure. As we know our system never chooses a convenient time to fail on us, so when our technicians can eliminate the contributing factors, it is what we do best. So, from all of us at Howard Air, welcome to the family!

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded
Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Insulation,
Dryer Vent Cleaning,
General Remodeling,
Electrical,
Appliance Repair - Small

FAQ

Howard Air is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Howard Air accepts the following forms of payment: Check,Financing Available
Yes, Howard Air offers free project estimates.
Yes, Howard Air offers eco-friendly accreditations.
No, Howard Air does not offer a senior discount.
Yes, Howard Air offers emergency services.
Yes, Howard Air offers warranties.
Howard Air offers the following services: Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.
N/A

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM