Howard Air

Heating and Air Conditioning, Appliance Repair, Air Duct Cleaning,

About us

For more than 41 years, Howard Air has been one of the highest-rated heating and air conditioning companies in Arizona. Earning its reputation by consistently operating in an honest and transparent manner. Howard Air offers the industries premier products, brands and an award winning service and installation department. Call us today to experience the quality of our services. Weather replace or repair call Howard Air! Additional Phone Number: (602)633-9302

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Our Recent Projects


Photos of past projects

Reviews

4.81,739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1101-1125 of 1739 reviews

gary S.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
Patrick came out to perform cooling service on both units. He was awesome. Never had anyone keep me informed as he did. He let me know everything he was doing or going to do. I had an issue with one unit and he provided a quote. I have a existing Home Warranty, but wish I could get Howard Air and Patrick replace the part. I will be using them from now on.
Description of Work: A/C service check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Elizabeth J.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
IT WAS THE BEST EXPERIENCE !!! FINALLY A CONTRACTOR WE CAN TRUST WHO DID NOT SCAM US OR TAKE ADVANTAGE OF US !!!! FOR FOLKS ON A BUDGET OR LIMITED TIGHT INCOME.......YOU CAN TRUST HOWARDS AIR !!!!! VERY HAPPY WITH THE COST AND SERVICE & VERY HAPPY WITH ANGIE'S LIST !!!! WE WILL LOOK NO FURTHER FOR THE HVAC GUY........WE HAVE MET THE BEST !!!!! PLEASE DO NOT HESITATE TO CALL THEM !!! CHERYL IS GREAT IN CUSTOMER SERVICE/SCHEDULING !!!! FIVE STARS BY US !!!!!!!! GOD BLESS !!! THE JOHNSONS IN PEORIA AZ
Description of Work: Our A/C unit is 16 years old and has done very well......we have had different hvac specialist here doing the usual testing and inspecting making sure our unit will survive another summer....unfortunately every service that has been here used the normal scare tactic of our unit going bust etc.....always trying to sale us on a new unit and of course a new Trane is always in the 12k range......right now we just cannot do that ! Needless to say we have had horrible experiences here in the Valley when it comes to contractors......who can you trust ???? So we went to Angies List & Howard Air appeared to rate the best......after speaking with Cheryl in their scheduling customer service dept she was very reassuring........My husband & I are very happy with Howard Air.......their tech named David was very honest and explained everything he was doing. The part we needed was reasonably priced and should give us another 4 yrs hopefully !!!! The air is blowing and cold air is cooling our home and we are so happy that not only was Howard professional but they did not try to scam us or take advantage of us. The motor unit that we needed was correctly priced. We have had other companies here and their prices were in the same category. The problem with the other companies were they had the part we needed and the price was right but the presentation was horrible !! It was the "scare tactic" of we will put this part in but the chances of it lasting is 50/50......you really need a new unit why waste your money. Not with Howard Air......their technician came in and properly diagnosed & shared the cost of our part and installed. No scare tactics just the facts. I highly recommend Howard Air.....especially if you are on a budget/fixed income. You will not be scammed and their team is very professional and Cheryl is a sweetheart. Our tech David was a fine gentleman and is welcomed back in our home anytime !!!! Finally a contractor in the valley we can trust !! Thanks Angie's List & Thanks Howards Air !! it is nice to have a friend you can trust !! God Bless !! The Johnsons in Peoria Az

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$580

Nancy S.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
The staff at Howard Air are remarkable people. From my very first call, they have gone above and beyond to accommodate me and answer any questions I had. Rocky, was my first point of contact and he spent a great deal of time on the phone with me doing a Q & A. At the conclusion (after hearing my horror story), he said this was going to be referred to Troy who was their engineer. Troy called me back and set up an appointment to come to the house and assess the HVAC and problems we have been having. Troy spent a great deal of time checking all areas related to the air conditioners functionality. He was as professional on site as he was over the phone. The report he filled out for me was complete and confirmed the wrong size AC units were installed. In fact, based on the square footage of my home, there should have only been one five-ton unit connected. The builder?s contractor placed 2 units ---a two-ton and five ton. I am scheduled to meet with the builder this week and will be requesting (due to an extremely bad experience with their contractor) that Howard Air make the all-necessary changes to correct this problem. That way, I know a professional job will be done? I had Howard Air do the regular maintenance on my units and they were the most reasonably priced for this service. Extremely good service, work ethics and courtesy from all employees; THAT IS HOWARD AIR!
Description of Work: A premise visit was made to establish and recommend how to resolve the issues of ineffective air conditioners. Which by the way is less then 2yrs old? Troy was the consummate professional. His range of knowledge in this area is indisputable. He checked the ducts, equipment, measured the square footage of the house, and verified the size of AC units that should have been put in when the house was built. After returning to the office, Troy sent me a complete Load Report with recommendations, which I have given to the builder. He has also spoken with the builder, on my behalf, to explain his findings and the proper steps necessary to correct the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Lois L.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
I found the company on this months Angie's List computer site so had a discount coupon. I emailed the site to ask for an estimate and filled out the information for an appointment request. I don't recall any kind of response by email or phone, but I was here in Phoenix on the day and time I had indicated I would be. I am hearing impaired, but have equipment for the phone. My pc program could have rejected an email response or perhaps I could not identify the sender and deleted it.. The tech apparently arrive at the time I said I would be available according to seurity information. I had not notified the security gate that the technician was coming, he was not on the list to allow entry, so they apparently tried to call the unit several times. I am hearing impaired, I was sleeping and did not answer the phone. I'm glad the service technician wasn't turned away as I wanted to get this done while I was here. He called and finally awakened me and I asked him to come up. I told him I did not know we had an appointment or recall getting a price/ appt response from the company. The technician was very good, quick and responsive. He provided the service I requested and I was happy to get another thing checked off my "to do" list. I paid the $89 gladly, but don't know if I got my discount or not as I have no idea of service charges in this area. I suspect not.... I'm just glad he was not turned away and was persistent in contacting me. I know that took him extra time and he was very pleasant. I have been deaf for a few years now and try to take these little surprises as they come.
Description of Work: Performed "39 Point Check" on my rooftop condominium air conditioner. Second home/ apartment style/2 years old. Blew out drain line; checked air filter; checked pressures, amps, run caps, motor bearings, electrical, and temp. split. System cooling properly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Leandro R.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
The guy was exceptionally thorough and polite. He knows what he is doing, thats for sure. He really took his time to water the unit and clean it up in spite of the heat. It was a really well done job.
Description of Work: They serviced my roof AC unit, and the driver was here, Gabe and he replaced my thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kathy W.
08/2011
1.0
heating & air conditioning/hvac
  + -1 more
Our A/C was out and I called Howard Air at 10:30pm. Their answering service was very friendly and they asked for my telephone number. They told me that we would receive a telephone to schedule emergency service over night. I called an hour later to make sure they had the correct telephone number. They did and once again assured me we would receive a call very shortly.We waited for their call all night and by morning all local air conditioning contractors were already too busy to respond quickly. Howard Air still has not returned our call as of 9:30am the morning after our emergency service request.
Description of Work: 24 hour emergency service- company advertising.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Howard Air
Hello and thank you for your concern. Our team had contacted you immediately following your review. Please feel free to contact us directly if this subject matter was not immediately resolved.

Jeff S.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I get home a little before 4 pm on Friday. My AC is running and no cold air is blowing. I called Howard Air. I have used them twice before, was happy with their service. My unit is over 20 years old. A nice lady tells me that someone will be by this afternoon. She calls back in about a half hour letting me know a tech is on his way. Jake arrives soon afterward. As I explained above he explained why and what he had to replace. My AC was running properly by 5:30 pm. The price was fair. In summary. They were professional, polite, prompt and reasonable priced. I could not have asked for anything more. Jake rocks!
Description of Work: My air conditioner was running but no cold air was coming out. A few parts needed to be replaced and coolant added. I was shown every part before its removal and received an explanation of why it had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

HELEN B.
07/2011
3.0
heating & air conditioning/hvac
  + -1 more
The quality of service isn't established when things go well. It's established by how a company responds when things do not go well. Right now, things are not going well and Howard Air is not stepping up to come up with a solution. Update: Howard Air did find a compressor to install after just 3 days in a hot house (instead of a week). However, it was only after I expressed my complete frustration and told them I was looking at other options (other contractors) that they found this compressor. While I appreciate that they fixed the problem, it should not have been this painful.
Description of Work: I purchased a Trane rooftop package unit from Howard Air in August 2007. I was convinced by Howard Air to purchase an expensive Trane unit because of the quality of the product and the warranty. It is now less than 4 years later and the compressor has failed. Since Trane does not stock compressors locally, I have been told it will be about a week before the compressor gets to Phoenix. That's a week without air conditioning in the middle of the Phoenix summer! In the past when compressors have failed, they've been fixed within a couple of days. Because of the great Trane product and warranty, I have to wait a week. That speaks volumes to the quality of the Trane product and the quality of the Trane warranty. Howard Air's response: "It's not my product". No - it's not your product, but you sold it to me, and I would think you'd want to stand behind it and not make me wait over a week in a hot house to get it fixed!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Michelle T.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I had another company do the annual check up on my 2 units and they recommended over $800 worth of work. When the price increased another couple of hundred dollars when I called to actually schedule the work, I decided to get another opinion. I contacted Howard after seeing them on Angies List to look at the units and give me their opinion. I specifically did not provide them with the estimate/work proposed by the other company. Howard said both units were in good shape and recommended a simple and cheap freon adjustment. After receiving their assessment, I shared the other company's proposal and pretty much gave them the opportunity to do much of that work. They declined -said I really didn't need it and they would earn my business honestly. Everyone was very professional and I was able to get an appointment within 24 hours. I really appreciated their honesty. I'll be using this company for all my H&C needs going forward.
Description of Work: Checked 2 air conditioning units and give assessment/estimate to complete work proposed by a different company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LAURA B.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
The total cost was $650 but $150 was for the holiday emergency visit. I don't think that was an unreasonable price especially since they were at our house within hours of our call on a huge holiday weekend. I would definitely hire Howard Air again and recommend them to others as well.
Description of Work: We had been out of town for a week and got home on 7/3 to find our A/C had died. I didn't think we'd find anyone who would come out to fix it on July 4th. We called Howard Air on the morning of the 4th and they were there that afternoon I was out all day but my husband was home when Julio arrived to fix the A/C and he said he was very professional and very nice. Julio found that the fan motor had broken and fixed it ASAP. Julio also advised that one of the parts on our A/C unit was getting old and he told my husband what issues to look out for that would indicate it was time to replace the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kathleen M.
07/2011
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Our repairs were completed quickly and efficiently.
Description of Work: We would highly recommend this company. The service man who came out (Gabe) was probably the most courteous and competent serviceman we have experienced since we moved to Phoenix. We will definitely use this company again for any future repairs and maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Patricia P.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
My air conditioning went on the fritz the Friday afternoon before the July 4th weekend. Fortunately it didn't quit, but it wasn't cooling properly -- the temperature in the house was in the mid-80s and the unit was running constantly. After consulting Angie's List, I called Howard Air the first thing Tuesday morning and was given a time frame for the service call the following day. They called to let me know Jake was on the way, and he was terrific -- polite, friendly and was able to diagnose and fix the problem in about an hour. There was a clogged pipe that had backed up water being discharged from the heat pump. He unclogged it and drained the water. When he left it was blowing 48 degree air. I will definitely use Howard Air for annual a/c maintenance going forward.
Description of Work: Unclogged the discharge pipe on my roof-top heat pump/air conditioner and emptied water backed up in the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Sally L.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Gabe arrived as quickly as possible, and Ray called as soon as Gabe was on his way. Gabe thoroughly inspected the unit, explained the problem, and advised me on what he expected would be needed after the iced over coil thawed. He also discussed possbilities he considered remote but possible. He advised that Ray would call for an appointment for the next day. Ray did call soon after Gabe left, and since my pets and I had gone almost two days without A/C, he arranged for Gabe to arrive early the next morning. Gabe was prompt and ready to work when he arrived. Cleaning the unit took about 90 minutes, and I could hear him taking the panels off to get to the inner workings of the A/C. This was what I expected as far as maintenance service; my previous contractor, who retired 4 years ago after serving me well for 11 years, did exactly the same thing twice a year, and I never had problems until the unit clearly became too old and needed to be replaced. I had used two previous contractors over the past four years, and Gabe reported the inner coil looked like it had not been cleaned for about four years, which caused it to ice up. It is my belief that the imcomplete cleaning by the contractors I used during the past four years caused the problem. Since I tend to be loyal to good contractors, I decided to purchase a contract and was pleasantly surprised at how reasonably priced it was compared to the previous contract I had. Overall, I am totally impressed and happy with the service I received. Ray and Gabe treated me honestly, fairly, and well and truly acted like they wanted my business. I received good value for the money and the level of maintenance I expect and more. My A/C is due to be replaced next year, and I plan on using them for that. My previous contractor load balanced my house, and Ray indicated they would accept those numbers and be ready to install a new unit as soon as I am. I appreciate that courtesy, since my time is precious and using those numbers saves me time spent with another person performing the same work my previous contractor had performed.
Description of Work: A/C stopped functioning, and Howard Air was quick and responsive in assessing the problem late in the afternoon of 7/5. An inner coil was iced over and needed to thaw overnight. Promply at 7:00 AM on 7/6, the tech, Gabe, appeared to perform the work. He cleaned the unit thoroughly, a process that took about 90 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$304

Dino A.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
The technician was on time, very polite and professional. Took the time to explain everything he was going to do and perform. I asked if I could accompany him during his inspection and service call. Technician was happy to have me accompany him during the entire service call and even encouraged it so he could explain what he was doing. He took the time to explain everything about my units and answered all my questions. He was not rushed and if I did not understand he was more than happy to explain it again. Very clean and courteous and made sure he took extra care when moving through the house caring his ladder not to hit any walls. Lastly, no hard sales. When he found something wrong or had an indication that something may need future repair, he explained all the options and prices associated with repair, no hidden fees, price included labor and parts. Very well done! Definitely use them again.
Description of Work: Annual Service on air condition units. Inspection of 2 units, flush condensation lines, checked and cleaned fans and motors. The cost include a second service call for all my heater units later this year. Was not required, but the technician did such a great job I did not hesitate to have him come back. Also received a reduced rate by preordering, but again not a requirement nor did he push it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara R.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
It's the hottest time of the year right now in AZ so I'm sure they are extremely busy. My appointment was b/w 12-4 and when I didn't hear anything by 4 p.m. I called to check in. Sure enough, they were backed up but still had me in the queue to be seen. The tech arrived around 5:30 p.m. and was very apologetic and got right to work. They explained everything and were very forthcoming with the possible cost and what they were going to do. I would certainly recommend Howard Air to anyone. It was a very positive experience. Thanks!
Description of Work: My air conditioning wasn't cooling very well and Howard Air came to diagnose and fix the problem(s).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$235

BARBARA V.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Technician was running late, but we received phone calls advising us of this. Work was performed quickly and professionally when he arrived. Part needed to be ordered and was then replaced on a separate visit.
Description of Work: Diagnosed cause of indoor blower not shutting off. Replaced part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$212

ROGER V.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time, explained what needs to be checked, asked me about any concerns, went to work and took extra time to flush out the two systems including coils and drain lines. The semi-annual check from other AC companies used to last 30 minutes. Howard Air spent 2 hours going over my 2 heat pumps and the tech, Patrick who is the absolute best, added refrigerant to one unit but did not charge me for it. Way Cool. I asked Patrick about technical questions on copper vs aluminum coils and the type refrigerant used, the life of capicitors and he explained very honestly how these things work. What a find.
Description of Work: Semi-annual maint on 2 rooftop heat pumps consisting of check on all components. I have a maint agreement priced very fair that covers 2 visits for the 2 units each year. Today, Patrck from Howard Air was here for 2 hours checking refrigerant, voltage, capacitors, contactors, outdoor coil, evap coil, drain lines and p traps. Patrick is a hero in my eyes. He understands customers, is honest, thorough and knowledgeable about this business. Call Howard Air and ask them to send Patrick, you will be pleased. They will explain the maint agreement to you that includes priority scheduling, discounts on service and parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas A.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
The guy that did it. Jake was courteous and helpful. Whatever you needed he would help with. He repaired the heater and air conditioner it is working fine.
Description of Work: They installed a part for my heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Edward G.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
very good, very professional...i would definitely use this company again.
Description of Work: Service 2 AC units, Inspection, Cleaning, adjusting. Very detailed service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

SHARON L.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I've used them for miscellaneous things with my air conditioner and they were so good that when I saw them on Angie's List, I thought this was where I wanted to go to get a new system. They have been fabulous. They were fine and conscientious for the checkups and I have been really, really impressed with their level of service. They did several things. They worked with our roofing company and put in some preliminary work so that when the new-sprayed roof went on they wouldn’t do any more damage. They worked with the roofing company to make sure it was done in the most efficient way possible and the least damaging way to our new roof. In fact they didn’t do any damage to the roof. They have continued to check up to make sure that things are going well and the efficiency is good. I sent an email to them today on a different matter and got a call back in about ten minutes. I was concerned about my sister’s thermostat because she also got a similar unit. They were absolutely responsive. I can’t say enough about not only their workmanship but also their attention to detail and their eagerness to make sure that the customer is pleased. I will absolutely continue to use them.
Description of Work: I used Howard Air for a whole new air conditioning system because of all the hail and damage to my previous unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Robert W.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Howard Air is a very service oriented business. Whenever I call with a question, I feel as if Rocky or Cheryl know me personally and will do everything they can to take care of me as a customer. Scott Bird did an oustanding job designing the solution for our home - and it works beautifully. We had a similar system installed at a rental property, but it does not run anywhere near as quietly as the installation from Howard Air. But these are not the reasons that Howard Air differentiated themselves from the rest. We had two manfacturer's issues with equipment installed - and Howard Air was incredibly fast at driving resolutions. One of the two roof-mounted HVAC's we had installed was "Dead on Arrival" - and they had it replaced within two days. The second unit that was installed had a bad part that prevented the heater from engaging (not a big deal in AZ summer) - and they kept me appraised of the status of that part until it arrived. I'm sure there are companies that could perform HVAC service for lower fees - but when I consider the level of service that I received along with the professionalism of the entire company at Howard Air - there is no question that their reputation of "Super Service Winners" is well earned. It was a pleasure doing business with these guys. Thanks to Scott, Rocky, Forrest, and everyone at Howard Air.
Description of Work: Howard Air performed an extensive replacement of the ductwork throughout the front section of our home and replaced two Roof Mounted HVAC units with top of the line TRANE units. This was a major investment, and they were my HVAC contractor of choice as part of a large whole-house remodel effort. They were extremely flexible in working with my general contractor and they came back as many times as they needed to in order to keep things moving along with ductwork, city inspections, or installation questions I had as a homeowner. They really earned the respect of my General Contractor during the remodel when a city inspector was giving us a hard time on the ductwork. Howard Air knew they had done it correctly and, in fact, provided the documentation to the City of Phoenix to prove that they knew the building codes. The Red Tag went away and we were back on track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

sharon K.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They did a really good job. They just seemed to know what they were doing. The times they said they would be here, they were here. They weren’t cheap, but they did the right job so it won’t break again. They were also here 6 months ago to fix the heat, so we called them again.
Description of Work: They took care of my A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen H.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very courteous and wore booties to keep my floors clean. They kept me updated on what they were doing. They cleaned up well when they were finished. I highly recommend them.
Description of Work: They installed a new Trane A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

RALPH O.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
Three installers arrived on time and it was obvious to me that they know exactly what they were doing and were experienced professionals in all aspects of installing my split a/c system. They installed the a/c coil system outside, the attic air handler (furnace), new return air flow vent and a very nice programable thermostat. They did metal work, fixed duct work that needed better air flow and answered any and all of my questions to my satisfaction. Matt was very helpful explaining the workings of the new thermostat. It was a very good experience and I can't wait for summer to start!!
Description of Work: Due to a 16 year aging A/C system and hail damage it was time to kick my 1995 Carrier split-system unit to the curb! I did extensive research and it was an easy choice to go with the Trane split-system. I narrowed it down to 3 model numbers and then researched and interviewed 5 A/C companies.....(they thought that I was just trying to get a estimate)! From start to finish HOWARD AIR, a "Trane Comfort Specialist", exceeded all of my expectations. We had 2 visits and almost 4 hours with Dave Cazel. He was very concerned with me getting the right system for my house and thoroughly checked out our house for proper air flow inside and ductwork in the attic. The air flow and ductwork did need to have work done and they did an outstanding and time consuming job. They want the system you purchase to be the most efficent for the house and that will make they system last longer.. My out-of-pocket cost, after my insurance money, put me into a very efficent 4 ton Trane XR-15. (This was on the top of my list). They did all of the necessary warranty and rebate paperwork. I received all copies and they were clear and easy to understand. More "Bang for the buck" does Not describe Howard Air....More "Value for your money" does. I have found that a lot of A/C companies will sell you a Trane, But not all of them are a "Trane Comfort specialist"

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Michael F.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
They scheduled me at my convenience and called prior to coming. Service person was very neat and professional. He suggested, but did not push, a part which did make sense in addition to adding needed coolant. Also rewired fan which was incorrectly wired when the unit was probably installed prior to my owning the house. Cost seemed fair but do not have anything to compare it too. 10% Angie's coupon was nice.
Description of Work: Called for A/C normal maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$271

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Air Duct Cleaning,
Insulation,
Dryer Vent Cleaning,
General Remodeling,
Electrical,
Appliance Repair - Small

FAQ

Howard Air is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Howard Air accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Howard Air offers free project estimates.
Yes, Howard Air offers eco-friendly accreditations.
No, Howard Air does not offer a senior discount.
Yes, Howard Air offers emergency services.
Yes, Howard Air offers warranties.
Howard Air offers the following services: Heating & Air Conditioning - Service , Repair, Replacement, New Construction & Remodels. Air Ducts -Design, Cleaning, Sealing, Fabrication, Installation, Preventative Maintenance Plans. Garage & Small Room Cooling Systems. Home Performance & Energy Efficiency Audits. Air Filtration Products. Duct Cleaning.
N/A

Contact information

13235 N Cave Creek Rd, Phoenix, AZ 85022

http://www.howardair.com

Service hours

Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM