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HAZELETT APPLIANCE SERVICE

Appliance Repair

About us

Hazelett Appliance Service is a small family owned business that has been servicing Arizona for over 30 years.

Business highlights

51 years of trusted experience

Services we offer

Hazelett Appliance Service offers dependable appliance repairs, which include washer, dryer, refrigerator, dishwasher, stove, wine and ice maker units.

Services we don't offer

We do not sell or install appliances.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.025 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 25 reviews

Lolita J.
09/2016
5.0
appliance repair
  + -1 more
Will worked us into his schedule right away. He troubleshot the dishwasher and after testing decided it was the control panel, as I had suspected. He immediately got a hold of the supplier on the other side of town and secured the last one in stock. Due to our schedule he returned the next week and replaced it, and voila! He also leveled and locked the legs on our front loadin W/D because the shaking and wobbling had reached a point where it had to be addressed. On his first attempt the W/D no longer has to be moved back into place from it's little shimmy, shimmy, shake, shake walk. The following week, our LG French Door Refrigerator started to make this awful vibrating sound from the back. He worked us in quickly and agreed it was probably the compressor going out. Well, he was right, because that very night it got so loud and stopped cooling that we had to unplug it. Called him the next morning and he showed up to confirm our suspicions. Because the Fridge was six years old I was sure it was no longer under warranty. Well, thanks to Will he thought the compressor probably was still in warranty, and took us right to the page in the manual that showed the compressor had a seven-year warranty! Will just saved us around $300.00! Yay! After contacting LG and having a replacement compressor shipped out, Will came back out and installed it like a pro! He is skilled, attentive and very knowledgeable. We found Hazelett Appliance Repair by a referral from another Angie's List vendor Frost Appliance, because they did not work on LG, but knew that Will did, and vouched for the quality of his services. Overall we are extremely pleased with Will's great customer-oriented services. Will definitely recommend to friends and family, and will use him again whenever the need arises. Thanks Will! Tim and Henry
Description of Work: Control Panel on LG Dishwaser, LG Frontloading W/D level and balance, LG Refrigerator compressor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Linda D.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: My wine fridge was repaired. Part and service fee was very reasonable. Would definitely use Hazelett for any future appliance service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jackie M.
11/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired clothes dryer, cleared dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole J.
11/2015
5.0
appliance repair
  + -1 more
Called Will morning after washer stopped working...he was over here before Noon and got the machine running and working perfectly. Turns out it was faulty workmanship of another Serviceman a few months back. Will even came back a few hours later to check on a possible leak...turned out to be nothing. And....the price was right !! Highly recommend Hazelett Appliance.
Description of Work: Will got my washer going again..plain and simple !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Nicole B.
10/2015
5.0
appliance repair
  + -1 more
Frost appliance referred us to Will since they don't service our area and we are so glad they did! Will responded to my voice mail within 30 mins and came right over. He repaired the water line to our fridge and also replaced the ice maker. Only charged us a $75 service fee plus parts, which was so reasonable so we tipped an extra $20. Will was very friendly and honest, def recommend!!
Description of Work: Replaced ice machine, repaired water line to fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$186

Debbi T.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Thank goodness for Will Dahlberg of Hazlett AND that we got him just as he returned from vacation! (see why in next paragraph). He was here from N. Phoenix within 24 hours w/ no add "trip" or travel charge. | |Wil was very patient w/ our less-than-4 year-old heavy duty stainless tub washing machine. We thought we bought a mechanical, not electronic, specifically avoiding the former (not top-top-of-the-line but neither is it a low end contractor model). Whirlpool is sneaky, they hide the electronic board behind the "mechanical" dials. | |After NOT exhibiting "go-to" issues listed tecinhnician troubleshooting booklet (concealed deep under bottom frame) nor responding with a diagnostic code, when plugged back in it wouldn't re-set itself, but kept grinding. He got it going again & while waiting for an entire cycle to run, got pricing for what he suspected in case that proved to be the issue. In the end he did not charge us for the time over the first hour and suggested continuing to use it until the glitch happens again. If/when that happens i will wait a week for Will if he can't get to us right away! | |Over a week later washer is doing two loads a day just fine, no issues. Would definitely recommend Hazelett. No walls banged up and no mess on the laundry room floor either. | |Caveat re Angies List providers: Washer had quit on a drain/spin cycle 10pm, spent morning of 19th checking repair reviews for Whirpool on Google, Yelp & Angie's List of which we have been members almost one year. As in the past when looking for yard or home services, usually want family-owned small business, not corporate call centers, but have found SEVERAL on AL who list Chandler area but no longer come here! We aren't even in Ocotillo/South Chandler but very accessible from I-10, 101 or 202 nearer to Tempe. Even w/ Angies List, due diligence is more than just choosing the most positively rated service. We read up on AL vendor reviews as well as Google & Yelp before choosing.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Seann O.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our washer stopped draining water mid-cycle, so we had standing water in the washer (front loading LG washer, about 7 years old). I called a couple of places, but when I spoke to Will, a technician from Hazelett, he was the most reasonable in terms of the cost, and stated that he could be out to fix it the next day. He came on time. He was friendly, and he told me what the problem was and how he was going to fix it. He was right, and he had the part with him already and fixed it within one hour. He charged me WAY less than other companies quoted me over the phone. |This happened at the beginning of March, and it is now the end of July, so almost 5 months ago, and the washer has never had any problems since he fixed it. He was punctual, professional, skilled, and cheaper than the rest. I couldn't ask for anything more, seriously. I would ABSOLUTELY called Will from Hazelett Appliance for any other needs in the future. Great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

DAN C.
07/2015
5.0
appliance repair
  + -1 more
The job went perfectly. Will answered his phone, made an appointment, called when on the way, showed up, had the needed part on the truck, cleaned up, what more can you want? Oh, he is very polite too.
Description of Work: Diagnosed and repaired a small U Line brand refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Dave W.
04/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Repair microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Susan D.
01/2015
5.0
appliance repair
  + -1 more
I called him yesterday and he came out this morning. He advised that rather than replacing ice maker to just take the existing one out and would let it thaw. It worked and saved a lot of money. He was just great and was able to salvage what I already had.
Description of Work: Fixed ice maker in my GE refridgerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Kym W.
10/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired washer and dryer....very satisfactory

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lynne G.
09/2014
5.0
appliance repair
  + -1 more
Will is excellent. Punctual, reasonable, very honest. Repair was very time consuming due to the huge frost build up. Have used in the past and would certainly do so again.
Description of Work: Repaired a GE profile frig that needed severe defrosting and two new parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Geraldine K.
08/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: repaired refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JB M.
08/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
08/2014
5.0
appliance repair
  + -1 more
Will's name was given to me by another repair service because I was not within the service boundaries of the referring provider. Will gave me a quote over the phone, ordered the part and installed it for me. He returns calls promptly, did the replacement in a timely manner and cleaned up after himself. He impressed me as a most honest, reasonable priced repair service and I plan to use him again when the need comes up.
Description of Work: Replaced the ice maker in a Sub Zero refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$312

Martha M.
07/2014
5.0
appliance repair
  + -1 more
We have a Whirlpool calypso washer that is very old. When we called another vendor on Angie's list they referred us to Hazelett. Apparently calypso washers have parts that are hard to come by and require a bit of experience to know how to fix them. The owner of the company was on time. He is a very pleasant young man. He explained what was wrong and how much it would cost. It did not take much time to fix and he cleaned up the mess that was made by taking the washer apart. At the end of his job he did speak with my husband and I and suggested that we be prepared to buy a new washer soon. Our calypso was on its last legs. He would hate to see us invest any additional money in it. I would definitely recommended this vendor. He takes his time to explain the potential charges. Explains what he found and provide suggestions for fixing the appliance. It is nice to do business with a trust worthy company.
Description of Work: Removed foreign material from drain pump. Electrical Panel was showing on error code.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Stacey H.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced 2 motherboards for oven

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Keri S.
04/2014
5.0
appliance repair
  + -1 more
Will was great! He was very professional, and even whispered when I answered the door with a sleeping baby! I called around and got five quotes for my dishwasher, and his price was by far the cheapest. In addition to fixing my dishwasher, he also cleaned my dryer vent and checked my water heater (for free) while he was here. I will definitely call Hazelette again.
Description of Work: Replaced the latch assembly on my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott P.
04/2014
5.0
appliance repair
  + -1 more
Everything went well especially considering it is an old freezer whose replacement parts a hard to find.
Description of Work: Diagnosed the cause of a metallic grinding sound in my upright freezer. He found the appropriate replacement fan and repaired the freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

BARBARA B.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Robert D.
04/2013
5.0
appliance repair
  + -1 more
Will and I spoke and arranged a time to meet at our home to look at the refrigerator and diagnose the problems. Will was able to determine the problems, identify the parts we needed, and order them. Once the parts arrived Will scheduled an appointment to install the parts. In each case Will was on-time and knew how to effecitvely repair the refrigerator. We were happy with what he did and will use him again if the refrigerator has issues in the future.
Description of Work: We have a built-in 48" Thermador side-by-side refrigerator. It was manufactured in 1998 and had a number of issues due to misuse by the previous homeowners: the refrigerator door and the freezer door each had broken door stops so the doors would swing wide open causing damage to the doors and counters. Will (owner and repairman) did a great job chasing down the parts we needed and did a great job installing them. This repaired the refrigerator. The repairs were expensive due to the cost of parts - not his fees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Kathy O.
01/2013
5.0
appliance repair
  + -1 more
Will came across as knowledgeable and honest. I will be sure to use his services in the future. Since his advice was to buy new, hopefully it will be a while before I do!
Description of Work: I was referred to Hazelett Appliance by another repair company. My LG refrigerator compressor is out and I'm trying to decide whether it would be best to repair it or buy new. Will gave me his professional opinion about my particular situation, and the reliability of appliance brands in general.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Beverly B.
11/2012
5.0
appliance repair
  + -1 more
Our refrigerator was making a horrible noise. With Thanksgiving coming right up in a couple days and everybody's schedule tight we needed a solution right away. Will helped us tremendously because he interrupted his busy day to come to our home immediately. We needed his professional diagnosis to know that we should replace our frig rather than repair it. We were able to meet our timing needs because he rearranged his day to respond quickly to our situation. I'll call him the next time I need service.
Description of Work: Service call to determine the refrigerator should be replaced rather than repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Gary U.
10/2012
5.0
appliance repair
  + -1 more
Hazelette did a good job.
Description of Work: The ice maker on my Kitchen Aid refridgerator was leaking water. I called Hazelette in the morning, they came out in the afternoon. I needed a new ice maker and the tech installed one in 30 minutes. Very happy with the service, Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sharon L.
04/2007
5.0
appliance repair
  + -1 more
The service representative quickly and accurately diagnosed the problem and replaced the thermostat.
Description of Work: Wine refrigerator died and the service representative replaced a thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    1567 W Hazelwood St, Phoenix, AZ 85015


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    HAZELETT APPLIANCE SERVICE is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    HAZELETT APPLIANCE SERVICE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, HAZELETT APPLIANCE SERVICE does not offer free project estimates.
    No, HAZELETT APPLIANCE SERVICE does not offer eco-friendly accreditations.
    No, HAZELETT APPLIANCE SERVICE does not offer a senior discount.
    No, HAZELETT APPLIANCE SERVICE does not offer emergency services.
    No, HAZELETT APPLIANCE SERVICE does not offer warranties.
    HAZELETT APPLIANCE SERVICE offers the following services: Hazelett Appliance Service offers dependable appliance repairs, which include washer, dryer, refrigerator, dishwasher, stove, wine and ice maker units.
    We do not sell or install appliances.

    Contact information

    1567 W Hazelwood St, Phoenix, AZ 85015


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed