Handyman Connection - Phoenix

Adrian came out on a Saturday to do my ceiling drywall & repaint job after I had my roof leak repaired, WOW what a fabulous job! He was courteous, friendly, & masked. He covered everything in my family room that could have gotten even a tiny bit of drywall dust on it. I truly appreciate the care and concern he had for my furniture. As a type A personality when it comes to a clean house I did not have anything to clean up after he left. I truly believe that no one can tell where the repair occurred, a true artist and gentleman.

Based on my previous positive experiences with Handyman Connection, I contacted them about repairing three unrelated issues: (1)water damage to the fascia of my recently built carport; (2) the repair of the latch on a backyard gate; and (3) the installation of a replacement ceiling fan. The work was scheduled after an initial visit and price quote, and I have to say that the whole experience of working with Greg H. was great. Greg assumed the responsibility of purchasing the necessary parts, which alone saved me the time I would have wasted making trips here and there only to come back with a wrong item or two, or the time I might have wasted going back for some part I didn't know I’d need at all. What’s more, what I assumed would be a two day job was completely finished in less than one day, and the quality of Greg's work was excellent. As I indicated earlier, I’ve used Handyman Connection in the past, and Greg definitely gave me reasons to continue using them in the future; I highly recommend Handyman Connection for your next repair or project.10

We had a few quotes and ultimately went with Handyman Connection. Mark did an excellent job building out our new shower and installing the tile, fixtures, and glass door. We also had a single vanity swapped out for a new double vanity. Allen did a great job installing the new plumbing, installing the vanity and fixtures, as well as the new sconce lighting to complete the design. Thank you to the whole team (Joe and David, as well!) - it turned out exactly as I imagined and we love our new bathroom!

The technician was punctual and performed the repairs as needed and did a great job!

Dave D was very professional and did a wonderful job. My only thought it was a little over priced.

Did the work fine and found a solution to the problem Always asked if the repair was something that I was OK

The job was done quickly and professionally. Will definitely hire for more jobs around the house.

Gentleman was friendly, did a good job

2 1/2 years later, and we're still finding things wrong with the work. Pardon my language, but the level of "half-***ery" with which the tasks were completed has been atrocious. We kept thinking that it was a "one-time" issue, but continuously encounter issues. I reached my threshold today when we saw that our front door lock wasn't even installed completely - risking our security, so here is the running list (that I can think of off the top of my head): - Screws not fully screwed in (our front door lock kept leaning, so we finally looked at it, and instead of drilling a screw into the door, found that they simply broke off the end of a screw and left it at that. - Crooked dry wall. As we installed shelves, we had to custom cut every area, because the drywall they installed was uneven and mis-matched (this was not a product of the house "settling" - this was discovered immediately after the work was done. - Plumbing fixtures - all are loose and not fully secured to the walls. - Wiring not installed to code. - Door trim was installed crooked - Light switch and outlet face plates installed poorly - asked for them to come back and fix (which they did), but then found that they simply "jerry-rigged" it behind b screwing the plates less securely - Drywall was also broken behind areas - it was just covered up. When we brought this to them, they simply said "make a punch list and we'll get to it" - this was after them coming back multiple times - the owner was "unavailable" (or unwilling) to do a walk through with us when we tried to discuss this. - Installed all doors incorrect (1 1/2 inches off the ground). When I asked about it, they said that was "standard" and that we just needed to install "sweeps" under them so they would match the flooring. We let them install that, and they botched that as well. - Door handles and locks were installed backwards and upside down. - Texturing of walls after drywall repair: Was ridiculously mismatched (even to the untrained eye). When we pointed it out, they said "it is more of an art than a science." My husband took a can of drywall texture and did it himself because we had painters coming in and cabinets being installed, and they couldn't (or wouldn't?) get it fixed in enough time. - Tile unevenly installed, "shorting" areas so that if we ever change the size of our appliances, there will be significant gaps (we just experienced this with a door we recently installed) They were ready, willing, and able when there was money to be paid, and were vigilant about collecting, but when we tried to get someone to look at it, it was all promises/talk and no action. I will admit that I am writing this review while frustrated, but the fact that the services were performed in 2017 and we are STILL finding issues would make the most reasonable person react. I would say "you get what you pay for" but in this case, we are paying for it to this day. Please let this be a cautionary tale when considering this company.

Great! All I need to do is paint now that the repair/remodel is complete.

Handyman Connection guided us through the process of having our walk-in shower replaced after it developed a bad leak. The price was reasonable and the work was excellent. They communicated very well and the handyman were punctual.

Fabulous! Repair person even showed me what he was doing so I could understand it better, I will always call Handyman Connection before I call any other repair service. Thank you!

I have used Handyman Connection multiple times in the last few months. Every time the experience has been great. I have been able to get appointments quickly. Most jobs they can quote you and do the job the same day. Prices are reasonable, especially being mindful that you get what you pay for. A couple of times I tried different installation services with items I ordered online and ended up calling Handyman Connection to come fix the bad install. Likely you will find a tech at handyman connection you prefer - it is easy to request them on future appts/services. My favorite tech is Greg Hancock. He's helped me with everything from installing lighting and outlets to repairing plumbing that another companies technician messed up. They have become my number one trusted expert for all those jobs I just don't want to DIY or need fixed in a pinch! I definitely recommend using Handyman Connection of Phoenix!

He blew me off ,didn't come when he was supposed too.

Work went very well The party that did the work was very professional and congenial.

Ken K was on schedule & did a marvelous job. Very experienced & knowledgeable. I’d hire him again in an Arizona heartbeat. DeeAnn

FIrst of all, I hate to leave bad reveiws online and I also hate to leave bad reviews when I liked the person I'm reviewing. The light was done well. The two faucet replacements were a disaster. He broke the new cartridge and stripped the nut that the faucet stem screws into nearly resulting in a necessary replacement. The shower cartridge replacement was a lever handle. He replaced the cartridge but didn't line up the level so it pointed about 45 degrees off from where it should be in the off position, Both plumbing repairs were below acceptable standards and it cost me $300 with a licensed plumber to get them repaired correctly. Never again. I gave the owner of the company the ability to rectify the situation and sent photos of the issues and received no response. And all of this damage took from 8am until 530pm! and I basically had to beg the handyman to get out of my house. Don't believe all the great reveiws. This company sends out people who are not well trained into your home. And I spent an extraordinary amount of money to basically break a brand new cartridge and then have another plumber spent two hours repairing what he had broken.

Very good he solder a new copper piece so the new hose bib could be screwed in.the old one was soldered Straight to hose bib so when it leaked it had to be taken off and that’s why he put in a screw in type

Both Tony and Greg were excellent. My kitchen looks even better than I had hoped. They even cleaned up thoroughly.

Mark was great and explained the options before proceeding with the project. His experience and knowledge were right on point. I was very pleased with his work and would hire again.

They gave an estimate. We decided to keep working on it ourselves.

We went another route, but these guys were very responsive thanks for trying.

Took a bit longer than I anticipated but once I was able to get home and help with placement of items it went much quicker. Overall, the guys did a good job. I was grateful for the $50 coupon!

Handyman Connection recently completed our master bathroom and kitchen remodel. They were recommended by a friend of ours after they remodeled her master bathroom. We are beyond impressed with their professionalism, reliability, and craftsmanship. Allen, the owner, met with us on numerous occasions before work even started. He was quick to respond to all of our questions, and guided us in the right direction. We received an estimated cost of the remodel upfront. As work started, we added additional items to the project. Allen ensured we discussed all costs and approved them before the additional work was completed. He was reasonable and fair throughout the entire process. He came by our home several times during the remodel and checked in with us to ensure we approved several details of the project. Additionally, it was clear that he supports his employees, as he spoke highly of them and brought our contractor lunch. Mark was our contractor and we could not have been more pleased with his demeanor, work ethic, and craftmanship. He showed up on time every day and he worked hard. He consulted with us throughout the entire project (our preference) and offered his professional opinion, helping us make decisions about details. When an unforeseen electrical problem arose, Handyman Connection addressed the issue immediately so our project would not delayed. When Mark finished the job, our bathroom and kitchen design looked exactly as we had imagined. I highly recommend Handyman Connection if you are planning to remodel any aspect of your home, you will not be disappointed!

Tony did a great job. I plan to use them again.