Handyman Connection - Phoenix

Description of Work: Awful...the handyman was very nice, but most of the work he completed was really poorly done. I felt like I paid a fortune and got substandard work- for the most part! Several items on my list went ok and I was satisfied but many were totally screwed up! |

Description of Work: Installed several interior doors. The contractor showed up a little early. He also provided some suggestions for other home improvements we are interested in. We will likely use this contractor again.

Description of Work: I had them trim doors that dragged since new carpet installed and got estimates on some tile work. They came in the door and immediately covered their shoes to keep floor clean. Estimates were given and signed before work was done.

Description of Work: UPDATED Review: Handyman services returned to finished job: Built and installed APEX to satisfactory level. |Please disregard previous review. Thank you.

Description of Work: They came out to give an estimate on replacing two bathroom sinks and countertops. They took measurements and asked for my email address to send measurements but then never sent them. I waited 2 weeks and then called the office. I was told that Marc would call me and make sure that I received an estimate and that they would follow up the next day to confirm that he had actually contacted me. He did call and said that he would send me measurements but never did. It is now a month later and I have not heard from anyone from the Handyman Connection. Very disappointing!!!

Description of Work: Too much information requested. I've got alive too.

Description of Work: Various small jobs.

Description of Work: Checked out a fluorescent light fixture. Found out that the bulbs were the problem. No charge for this visit. Came out on time.

Description of Work: Our glass shower was leaking. Handyman connection sent a serviceman out within the week and resealed our shower and also recalked the seams behind our kitchen backsplash.

Description of Work: I have used this company twice. |The first time they did work on my kitchen cabinets, repaired lighting in my front yard, and changed out a lot of light bulbs in high ceilings that I can't reach. Their rep was on time and pleasant, and he seemed to do everything I had asked him to do. As time passed, I saw that he had done all of the work on some of the cabinet doors but skipped part of the work on others. | When the lights started to go out again, I re-contacted the handyman connection. A different rep appeared this time. He seemed genuine in his concern that I was paying people only to have light bulbs changed, but when I explained that it was just one of those things you have to accept when you have to use a walker to get around and your kids live in other places, he politely dropped the subject and did what he had come to do. He was an exceptionally pleasant guy. | Since the second visit, I have identified an individual who does minor jobs of this kind, and I am going to give him a try. However, if he doesn't work out, I'll probably go back to Handyman Connection.

Description of Work: Installation of a pool table light and changing outside carriage lights to another switch, which had to be installed in the garage. The electrician sent was punctual, tidy and very nice - talking us through the entire process. I would use them again.

Description of Work: Hung televisions on the wall. It went fine. I felt it was too expensive per hour. The owner of the company got the big cut while the worker was just paid a fraction of the total. I find it better to pay the bottom man only.

Description of Work: Gifted Big Deal to a friend who had some work done. She said the work done exceeded her expectations. The gentleman was professional and extremely knowledgeable. She was so satisfied she is joining Angie's list.

Description of Work: Having sought the workmanship of one (out of many) in the Handyman Connection, my evaluation should be considered in light of the person to whom I was assigned to complete my project. After one trip to Home Depot to return the items that did not match the already existing plumbing, the Handyman accompanied me on the second trip. He, too, selected incorrect items which subsequently had to be returned. However, during his excursion with me he informed me (as we were leaving the store) that there would be a fee for his accompanying trip with me. I was surprised, as no mention of an additional fee was made prior to the trip in order to let me know and to let me have the option of accepting or rejecting his offer. At final completion of the job, he presented me with a bill incorporating his "fee". I felt this was highly unprofessional and a flim-flam artist approach to making an extra buck. In a profession which is largely word of mouth, it is important to have integrity. He succeeded in casting doubt on the Handyman Connection, where it is probably undeserved.

Description of Work: Fixed various things around the house. Dry wall repair

Description of Work: Rebuilt my carport.

Description of Work: Installed 4'x8' overhead garage storage unit. The installation went well. It took about 8 hours plus to complete...I thought maybe it shouldn't be longer than half that.

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Description of Work: New tile in kitchen and painted kitchen cabinets. Cabinets were a problem for them, two different painters were used and results were ok. Tile work was average.

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