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GONZALES HEATING & COOLING

Heating and Air Conditioning, Air Duct Cleaning

About us

Gonzales Heating & Cooling is an independent, family owned business, which has been serving Arizona for over 31 years. Paul "Sonny" Gonzales and his father, Paul Gonzales, Sr., started the company in 1980 after serving in the Navy and working in the A/C business for several years. Since then, Gonzales Heating & Cooling has grown large enough to provide reliable Phoenix metro and statewide service, but remains small enough to give our customers the friendly, high-quality, personal attention they deserve. The company now has seven well equipped service trucks and seven highly skilled, EPA certified A/C technicians. We are prepared to provide excellent results for our customers. We continually strive to deliver the highest quality work, at very competitive prices. We're sure that you'll find our approach to customer satisfaction is the best in best in the business and one that the corporate "big boys" can never match.

Business highlights

44 years of trusted experience
Emergency Services Offered

Services we offer

Heat Pumps Free Estimates Refrigerated Air Conditioners Historic Home Specialists Evaporative Coolers Metal Fabrication Gas & Electric Heating Residential & Light Commercial Duct Sanitation / Decontamination EPA Certified Technicians Electrical Work Plumbing Air Balance Duct Sealing Dryer Vent Cleaning & Maintenance Programs Available

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
4.3
Showing 1-4 of 4 reviews

Jennifer R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
I'm 100% satisfied. I have friends who have used other companies with poor results, some of which are still battling warranty work and having issues. Henry made sure we were taken care of from the start of the sale through a minor set back with the product after 5 years. A+
Description of Work: I purchased a air conditioner and gas pack combo unit in 2009. Henry gave me a great deal and handled every single question I had. He also added a free air duct cleaning and a tax rebate. The reason I'm giving a review now is, I had a covered item fail on the warranty and Henry made sure I got a new, free replacement item withing 24 hours. He was extremely professional on the sale in 2009 and just as helpful on the warranty work just a couple weeks ago. I am so very happy that I went with his company for my major purchase. They stand behind what they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

Carol K.
04/2012
5.0
heating & air conditioning/hvac
  + -1 more
I knew the evap was not working properly last fall but I wanted to spend my savings over the holidays so put the repair off. I called Gonzales HVAC to do the work as I had some dealings with them recently on another issue and they really pitched in to help me. They had a schedule glitch at our appointed time and rescheduled for the next day which was fine with us. The service was good, I had an idea of what a pump would cost as I had done my homework and they were right on the money. I'm very satisfied with their technicians and their owner Sonny. Their customer service is exceptional.
Description of Work: Costly but necessary. Service person took costly parts (cracked pump and weathered belt) off the roof and showed us the problems. He also tried to repair the pump before replacing it but the crack was bad. Great company to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$450

Edward N.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
I did not spend anything because it was under warranty. They seemed to do the work well and they are honest. They installed the air-conditioning unit originally.
Description of Work: I used Gonzales Heating & Cooling about 3 months ago replaced the compressor fan on my air-conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    1547 GRAND AVE, Phoenix, AZ 85007

    gonzaleshc.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Air Duct Cleaning

    FAQ

    GONZALES HEATING & COOLING is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    GONZALES HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, GONZALES HEATING & COOLING does not offer free project estimates.
    No, GONZALES HEATING & COOLING does not offer eco-friendly accreditations.
    No, GONZALES HEATING & COOLING does not offer a senior discount.
    Yes, GONZALES HEATING & COOLING offers emergency services.
    Yes, GONZALES HEATING & COOLING offers warranties.
    GONZALES HEATING & COOLING offers the following services: Heat Pumps Free Estimates Refrigerated Air Conditioners Historic Home Specialists Evaporative Coolers Metal Fabrication Gas & Electric Heating Residential & Light Commercial Duct Sanitation / Decontamination EPA Certified Technicians Electrical Work Plumbing Air Balance Duct Sealing Dryer Vent Cleaning & Maintenance Programs Available

    Contact information

    1547 GRAND AVE, Phoenix, AZ 85007

    gonzaleshc.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM