Genuine Tech Geek, LLC

computer repair expert

About us

We will fix any technical issues you are having - Windows , Apple, Servers, networking, WiFi,Security, entertainment systems and more. 35 years experience and many IT leading degrees and certifications. Very professional kind and knowledgeable tech to help you solve problems. Highly recommended by our customers. Genuine Tech Geek LLC on google and here one Angie-home advisor . Check our reviews

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

5.014 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Showing 1-14 of 14 reviews

Linda S.
04/2025
5.0
Rick explained what was going on with my computer and gave me a couple of affordable options. His work was quick and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary F.
03/2025
5.0
Rick was able to fix our problem remotely, was a big help
Rating CategoryRating out of 5

Janet M.
02/2025
5.0
Excellent service. Rick knew how to do each thing I asked him to do. He finished a large project of getting security cameras sd cards to open with sound. He also removed background noise. He completed the job promptly and is going to do some computer repair on my mac soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Katherine L.
01/2025
5.0
Excellent service. Very efficient. Knowledgeable and answered all of our questions we had. Very responsive with phone calls and text messages to set up appointment. Highly recommended!! Thank you
Rating CategoryRating out of 5
$100

Ira S.
01/2025
5.0
Rick was great On time and got me up and running Would highly recommend
Rating CategoryRating out of 5

Harry W.
12/2024
5.0
It was a great experience seeing how fast my computer now runs like never before, great personality, great professional experience shown and the time taken to show me the results was a great experience, Definitely the place to go for your computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Harry W.
12/2024
5.0
It was a great experience seeing how fast my computer now runs like never before, great personality, great professional experience shown and the time taken to show me the results was a great experience, Definitely the place to go for your computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Sasha M.
08/2024
5.0
Rick is awesome! He reached out quickly, and was at my house same day. I will definitely be using him for any computer issues I have going forward. He's friendly, listens to the customer and doesn't make you feel beneath him (even though I definitely am when it comes to computers).

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph S.
08/2024
5.0
Rick is a very good capable and very efficient guy. He did very good work on my two computers. I will call back again whenever I need him. His rate is reasonable/affordable. I am happy with his work. if you need A computer tech he is the one to call. You won't be sorry ' he does good work fixing both of my PC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ann s.
06/2024
5.0
I had a difficult problem with printers and Rick worked diligently to fix it. Plus he fixed other issues that were frustrating me. He knows what he is doing and how to diagnose problems. I highly recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael H.
06/2024
5.0
Hands down the best IT person ever. Very professional and knew exactly what he was doing and helped me one-on-one to fix the issue. He is def rated more than 5 stars!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Cheryl R.
06/2024
5.0
I had purchased a new computer and the computer had never met my needs. Rick not only was able to fix all the things that were wrong but also made suggestions that made the computer more user friendly. He LISTENED to what I needed and proceeded to solve each concern. I am extremely happy with his expertise and knowledge. Should I need assistance in the future, he will be my only call! I will certainly recommend him to anyone who has computer problems they are unable to solve on their own. Thank you Rick. You have given me a reason to turn my computer on again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David L.
02/2024
5.0
This was for re-designing my very technical website, which was not an option to pick in this review. Rick did a good job of working with me on multiple iterations to get it right. I am pleased with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna Marie B.
01/2024
5.0
Excellent acumen and service. Exceptionally customer service centered Thank you, Anna Marie Bricker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    2138 E Robin Ln, Phoenix, AZ 85024

    http://www.gentechgeek.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM
    Sunday:
    8:00 AM - 8:00 PM

    Service Categories

    computer repair expert

    FAQ

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 8:00 AM - 8:00 PM

    Sunday: 8:00 AM - 8:00 PM

    Genuine Tech Geek, LLC accepts the following forms of payment: CreditCard
    Yes, Genuine Tech Geek, LLC offers free project estimates.
    No, Genuine Tech Geek, LLC does not offer eco-friendly accreditations.
    No, Genuine Tech Geek, LLC does not offer a senior discount.
    No, Genuine Tech Geek, LLC does not offer emergency services.
    No, Genuine Tech Geek, LLC does not offer warranties.

    Contact information

    2138 E Robin Ln, Phoenix, AZ 85024

    http://www.gentechgeek.com

    Service hours

    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    8:00 AM - 8:00 PM
    Sunday:
    8:00 AM - 8:00 PM