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Geek Squad - Best Buy

3.8(
4
)

Appliance Sales and Installation, TV Sales, Computer Sales,

... +6 more

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.84 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
50%
3
0%
2
25%
1
0%
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.7
responsiveness
3.3
punctuality
4.0
Write a review
Showing 1-4 of 4 reviews
Dee P.
10/2017
2.0
appliance sales, tv sales
  + 0 more
Cox came and said we have the wrong sound bar (which Best Buy recommended for these SONY TV sets). The sound is delayed 3-5 seconds, which is very annoying after spending thousands for the Smart TVs. Geek Squad guy gave us his cell number and said to call him with follow-up questions. We tried. He would never answer his phone.
Description of Work: We paid $99+ $49 extra for the Geek Squad to come and hook up two new SONY television sets.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$150
Phillip C.
05/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
ROBERT J.
09/2008
4.0
appliance sales
  + -1 more
The only complaint that I have about it is not their service, it is the product. Less than three months into the use the washer needed major repairs.
Description of Work: They put in a dish washer and a washer and dryer and a stove.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
CHRYSTY H.
08/2004
4.0
computer sales
  + -1 more
THERE WERE NO SALES PEOPLE AROUND WHILE WE WERE LOOKING FOR THE COMPUTERS. WE HAD TO SEARCH FOR ONE TO COME HELP US. THE PRINTER WE ORDERED HAD TO BE SHIPPED IN FROM ANOTHER STORE. WHEN WE CAME BACK TO PICK IT UP, THEY DIDN'T KNOW WHAT TO DO. LUCKILY THE SALESMAN WAS THERE AGAIN AND HE REMEMBERED US AND WENT TO GET IT IN THE BACK. WHILE I WAS WAITING AT THE CUSTOMER SERVICE DESK FOR OUR SALESMAN TO COME BACK, THE OTHER WORKERS WERE VERY UNPROFESSIONAL. THEY WERE GOOFING AROUND AND TALKING ABOUT CUSTOMERS IN A VERY RUDE WAY. ONE GUY WAS STANDING THERE TALKING ABOUT HOW HE CAN'T WAIT TO GO HOME AND DIDN'T WANT TO GO HELP ANYONE. ANOTHER GIRL WAS BUSY TALKING TO HER MOM ON THE PHONE. TWO OTHER GUYS WERE TALKING ABOUT THIS GUY AND THE BAD FAKE CHECK HE HAD JUST TRIED TO PASS. THEN THEY WENT GOT THE CHECK AND STARTED SHOWING IT TO ALL THE OTHER WORKERS. I THOUGHT IT WAS VERY UNPROFESSIONAL.
Description of Work: I BOUGHT A COMPUTER AND PRINTER FROM THEM.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200

    Contact information

    1949 EAST CAMELBACK RD, Phoenix, AZ 85032

    www.geeksquad.com/repair

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Appliance Sales and Installation,
    TV Sales,
    Computer Sales,
    Computer Repair,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.8 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    1949 EAST CAMELBACK RD, Phoenix, AZ 85032

    www.geeksquad.com/repair