Gecko Roofing is a Phoenix roofing company, in the form of a Phoenix roofing contractor providing roof repair and roof coatings. They provide Arizona foam roofing, great if you need to maintain roofing in phoenix.
We purchased a home in March of 2011, contingent upon the seller having the entire flat roof redone. The seller hired and paid Gecko to perform the work and provided a 5 year warranty to the (out of state) seller which was then transferred to us at closing. Within six months, our first rain came. In the middle of the night, two pieces of framed art work fell off the wall and shattered as the roof was leaking so bad that the water had ran down an interior wall and soften the drywall causing the picture hangers to give way; 5 other ceiling leaks were also discovered that night. My husband was out of town so I called Gecko the next morning; David showed up, looked at the roof and said the roof was fine and the leaks were due to negligence on the ?painters? part. Knowing nothing about a ?painter? having anything to do with a roof repair I was speechless. I questioned David as to who and what painter was he talking about because he was the one that did the work. After a lot of rambling and fast talking David left. Two days later, Michael Scheffe, the owner of Gecko called and spoke with my husband regarding what David had told him he had found. Michael said he had some suggestions as to what we could do to repair the leaks? at a price of course. Given the fact that the roof had just been redone by Gecko, had a 5 year warranty that they were now not going to stand behind, blaming it on the "painter", my husband gave Michael a suggestion and hung up.
Description of Work: Gecko was hired and paid by the seller of a house we purchased; the 5 year warranty was transferred to us at closing yet when within 6 months, the roof leaked, Gecko blamed the "painter" and would not stand behind their warranty.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
Ruthellen K.
08/2011
1.0
roofing
+ -1 more
I called this company to get an estimate on a leaky roof. I was told that someone would call me within 24 hours. I have never heard back from this company.
Description of Work: no services were performed.
Rating Category
Rating out of 5
responsiveness
1.0
DAN A.
06/2011
5.0
roofing
+ -1 more
I give them the highest marks of any roofing company I have ever used. I have a built-up flat roof where the centre part is a raised cathedral ceiling covered with Mexican tile. Because I am a previous customer and I have gotten to know the owner over the years, when I called him to come out and take a look at the roof, he was out here immediately. Within 3 weeks we had the foam portion completely taken care of on an upgraded basis. He asked if he could hold off on the tile for a while because of so many houses needing repair and I agreed to that. There was no rush. There was nothing leaking through because it had upgraded underlayment which is underneath the Mexican tile. The hail cracked some of the tiles and they needed to be replaced. He did that last month. They are pretty detail oriented. The guy has been around a while in the business and he knows what he is doing. They can handle all kinds, whether it is foam or shingles or the other stuff. He actually wound up doing about 5 houses in my development here. He doesn't advertise. It's all word of mouth and he has built up quite a business. The roofing job was covered by the insurance company. The price for the total job was almost $30000.00. I have never had any problem with him whatsoever. They are very pleasant to work with. Michael Scheffe is the owner. He is very customer oriented. He is very easy to work with. He will make it work for you. I have nothing negative to say about him at all. This is the second roof he has put on this house. The first time I actually used him on a big job was when I used him 3 or 4 years ago. He had done the tile roof on a ramada that we built in the back yard. He was working for the contractor that did the building of the ramada. That's where I got to know him and see his meticulousness and work. He did such a great job that when it was time back then on that damage to the house, he was the first one that I called. He came right out and took a look at it and had to replace all that. That was about a $32000.00 job. Some three years later it gets hit again and I have to put another roof on. The hail stuff is terrible. Some of the stuff hitting out here were the size of softballs. I would use Gecko Roofing again in the future. I wouldn’t use anybody else. Roofing is difficult. Roofing companies are here one day and gone the next day. To find one that has the stability and can keep a qualified crew working is difficult. Michael Scheffe has been able to do that. If he was to move away and take his business with him, I don’t know what I would do for a roofer. I am glad I have got somebody like him.
Description of Work: I have used Gecko Roofing on 2 major roofing projects plus a couple of small ones. One project was the result of last October's hailstorm that did damage. The other project was a similar situation about 3 or 4 years ago where there was hail damage and it blew off a bunch of my tiles.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
John L.
09/2010
5.0
roofing
+ -1 more
They did a good job! The price was very reasonable, much better than any other estimate I got.
Description of Work: They re-coated my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAN A.
09/2007
5.0
roofing
+ -1 more
They did a superior job and I'm extremely happy! Mike is the owner and he is highly knowledgable. I have referred him to my friends who have used him also. His crew covered everything on the ground, including my boat, for protection. Upon completion, his crew did an excellent job of cleaning up and removing all material. We did use him again for a smaller Pinto tile repair to my Ramada on 02/14/2008. We are very happy with the new roof and Ramada repair and appreciate the great customer service and honest and friendly approach he and his crew maintained throughout.
Description of Work: Gecko Roofing reroofed my flat roof with foam application and also put new Mexican tile on the center section above the cathedral ceiling. I have a 3000 square foot house, which includes 5 bedrooms and 3 bathrooms. They replaced all three of my sky-lites and gave extra attention to make sure none of them would leak or allow dust to blow in
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Service Categories
Roofing,
Roof Cleaning,
Roof Ice/Snow Removal
FAQ
GECKO ROOFING is currently rated 3.9 overall out of 5.
No, GECKO ROOFING does not offer free project estimates.
No, GECKO ROOFING does not offer eco-friendly accreditations.
No, GECKO ROOFING does not offer a senior discount.
No, GECKO ROOFING does not offer emergency services.