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Floor Source

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

We are a family owned and operated business started with the goal to provide quality flooring and service at affordable prices. We are centrally located and easily accessible off of I17. We have a beautiful showroom and warehouse with friendly staff to guide you through your flooring purchase. We provide free in home consultations and offer evening and weekend times by appointment. We accept all major credit cards and also offer 6 months no interest financing OAC.

Business highlights

15 years of trusted experience

Services we offer

Carpet & Tile Sales & Installation. Engineered Wood, Laminate

Services we don't offer

Concrete Staining & Coatings

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-16 of 16 reviews

Annie B.
10/2022
5.0
flooring contractor
  + -1 more
From start to finish this was a great experience (other than having to prepare by putting things away to have the floor installed 😂😂) customer service was excellent and very responsive to my questions - and I had plenty. The crew that installed was courteous, professional and friendly and made sure I was satisfied with the work, which I was. I absolutely love the new flooring and baseboards! The quality of materials and workmanship is A+ I am not difficult, but I expect a job to be done well. 👍🏻👍🏻👍🏻👍🏻👍🏻 to the entire team!
Description of Work: Installed Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol F.
01/2020
5.0
hardwood floor
  + -1 more
What a great experience we had with Floor Source! From the initial appointment with Jarod for the estimate, to the install, everything was perfect! We went through Costco and Costco uses Floor Source. We also receive a Costco cash card (10% of the total cost of the floors) which is really nice. Our floors are beautiful! The installers did a wonderful job and we would not hesitate to use Floor Source again in the future.
Description of Work: Installation of engineered hardwoods in bedrooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

Bill A.
06/2017
5.0
hardwood floor
  + -1 more
...
Description of Work: ...

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry R.
06/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Could not be better from start to finish. One of the most professional companies I have ever dealt with. The sales person was very thorough and spent all the time needed to explain all details. The installers (both hard wood and carpet) were neat clean and organized. They arrived exactly as they arranged, the installation was perfect and left our house cleaner than what they found.
Rating CategoryRating out of 5
Yes, I recommend this pro

Karin B.
04/2016
5.0
flooring contractor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$5,000

Jill S.
02/2016
5.0
hardwood floor
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,900

Jennifer R.
07/2015
5.0
carpet installation, ceramic tile
  + 0 more
I was immediately impressed with our tile installer and team lead, David. He had a lot of experience and knew exactly what to do with my 1959 concrete preparation. He and his team spent extra time grinding and making sure my floors were ready for tile, which has never been laid in my home. David and his team were very polite, listened to my ideas, and they cared about doing a quality job from start to finish. My tile is gorgeous. I chose a 12 X 24 ceramic tile and it is flawless. David kept in touch with us by phone and in person and he made sure the job was done as quickly as possible. I am disabled and needed the use of my home back very quickly. He worked very long hours and I highly recommend him because he is truly professional. The showroom was nice too, I liked being able to see the samples and get immediate price quotes. Ask that your tile guy be David and his team!
Description of Work: Installed new tile in 2 living rooms, kitchen, and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,300

sarah W.
07/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert S.
02/2015
5.0
carpet installation, flooring contractor
  + 0 more
Flooring Scoure did an outstanding job. Pricing, quality of carpeting, and installation went flawlessly. Every facet of the job went smoothly. The carpet installers did a wonderful job. Our condo was immaculate when they left. We will use them for future needs.
Description of Work: Recarpeted our condo with brand new nylon carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,150

Denise L.
09/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
Very well
Description of Work: New carpet and hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Ken B.
09/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
I contacted these guys through the Costco flooring program. The salesperson came and helped us with our choice. He told us about the different pricing and the costco discounts and benefits. We purchased a dark hardwood floor. As scheduled the team came. They were very professional and thorough. They worked quickly - got the entire job done in 4 days. They cleaned up everything. We discovered some issues when we took out the old tile. They were able to call handymen and plumbers. The folks came quickly and were very reasonably priced. These issues did not significantly delay the job. They moved all of the furniture and put it back. They came back on Saturday to make sure everything was to our satisfaction.
Description of Work: Removed tiles throughout entire first floor and replaced with hard wood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VIRGINIA C.
08/2014
5.0
hardwood floor
  + -1 more
After another provide let me down, Jeff Gaines was able to quickly find wood that would match my floor and came by very quickly. Because I only had 3 weeks until a large party was scheduled at my house, I had asked two companies to work on this - the other guy came through a few hours earlier so I didn't use Jeff but would certainly recommend him! Great service.
Description of Work: Gave me a quote for a wood floor repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth U.
04/2014
4.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Kim S.
03/2014
5.0
carpet installation
  + -1 more
Excellent, we actually walked into the retail center about 15 minutes before they closed on a weekend and yet Scott was attentive and thorough providing detail on the various products to help us select both quality and color at a reasonable price. He followed up with install dates a few days later and the team on-site was efficient and professional.
Description of Work: installed new quality carpet in 2 bedrooms, removed old, laid engineered wood flooring in hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Aimee F.
06/2012
5.0
flooring contractor, carpet installation
  + 0 more
Overall we are very satisfied. The delay for the laminate was annoying but Anne kept us in the loop the entire time. If the laminate came in on time I would give this company an A+ instead of just an A. The product, the installation, and the finished result are magnificent!
Description of Work: Anne the salesperson was FANTASTIC!!! She came right out after I called and she was very professional and friendly. She measured and showed us samples in our price range. She worked w/ our budget and we got laminate and carpet throughout the house for under $5K. Other companies wanted to charge us up to $18k for the same products. The only problem we had was when the laminate became delayed due to a truck problem. Anne kept us informed during the delay and said that it was very unusual for this kind of delay to happen. The workers were prompt, professional, and so nice. They did a beautiful job installing the carpet and the laminate. We are thrilled w/ the result and will use them for tile in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

K J W.
10/2011
5.0
flooring contractor, carpet installation
  + 0 more
Excellent experience. Professional, honest, everything done in a timely manner. Anne Pearson came to my home the day after I called and was very knowledgeable in helping me decide what to choose. Top quality carpet for a good price when compared to two quotes from other companies. Excellent job on install. I highly recommend this company.
Description of Work: Installed carpet in 3 rooms of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

    Contact information

    17829 N Black Canyon Hwy, Phoenix, AZ 85023

    http://www.floorsourceaz.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Ceramic Tile

    FAQ

    Floor Source is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 10:00 AM - 2:00 PM

    Floor Source accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Floor Source offers free project estimates.
    Yes, Floor Source offers eco-friendly accreditations.
    No, Floor Source does not offer a senior discount.
    No, Floor Source does not offer emergency services.
    No, Floor Source does not offer warranties.
    Floor Source offers the following services: Carpet & Tile Sales & Installation. Engineered Wood, Laminate
    Concrete Staining & Coatings

    Contact information

    17829 N Black Canyon Hwy, Phoenix, AZ 85023

    http://www.floorsourceaz.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    10:00 AM - 2:00 PM