Description of Work: Completely replaced all of my windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vic S.
11/2016
5.0
replacement windows
+ -1 more
unknown
Description of Work: ...................................
Rating Category
Rating out of 5
Yes, I recommend this pro
Lillian G.
08/2016
5.0
doors
+ -1 more
unknown
Description of Work: The new windows gave our home an awesome look...Could not be happier with the professionalism and service..
Rating Category
Rating out of 5
Yes, I recommend this pro
David R.
04/2015
5.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$28,000
Andreas C.
10/2014
1.0
replacement windows
+ -1 more
unknown
Description of Work: We inquired about windows and they gave us a presentation. Prices were marked up. They said that a product was x-amount, but that they could give it to us for x-amount cheaper which I didn't feel was genuine. I felt the installation and professionalism would have been an A, but the product was not an A. I did not go with them because I felt they were more expensive for an inferior product.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Energy One of Phoenix
I am very sorry to hear about your negative experience with Energy One. Your feedback is very important to us and allows us to continually improve our product and processes. I attempted to locate your information in our system so that I could better pinpoint the issues you outlined within your review but I was unable to locate you by name or address. Can you please provide me with the Marketing Coordinator or Marketing Director with whom you spoke? We strive to provide world-class customer service and top of the line products to all of our potential customers, so any additionally information you could provide would be greatly appreciated. Thank you.
Ralph D.
09/2014
5.0
doors, replacement windows
+ 0 more
There was a large crew that arrived at the appointed time with all of the materials. They replaced 28 windows and 2 sliding doors and completed the job in one day. They placed floor covers in their work areas and minimized the number of openings at any given time. The crew was courteous and efficient. At the end of the install there was a walk through to open and close all windows and demonstrate how the latches and swing-in features of the windows worked. This features allows for the cleaning of the exterior side of the window from inside the house. A second appointment was made with the painting crew that came on another day. They also were very professional and masked off all of the areas that needed to be protected and completed the painting and clean up in one morning. The product is of high quality and we expect to see reductions in our electric bills. The real noticeable differences to date are the reduction in noise from the street, the reduction in heat entering through the windows when the sun is shinning directly into a room and the increased uniformity of temperature throughout the house. We love the fact that we no longer need to use sun screens in our home to keep the heat from pouring into the house.
Description of Work: Energy One Came to our home and discussed the replacement of all of our windows and the two slider doors to our back patio. The colors and options were presented along with a sample window to show the material, construction and latching features. We had a desire to change the format of many of the windows to gain better visibility of the preserve that we are backed up to. They were thorough in reviewing the changes to confirm that fire code would still be met with the changes that we desired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen K.
08/2014
5.0
replacement windows
+ -1 more
unknown
Description of Work: Replaced all of the windows in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea E.
08/2014
5.0
replacement windows
+ -1 more
Good experience... crew and boss arrived on time, got to work promptly, stayed on task until job completed, then cleaned up perfectly while giving us a tutorial on the window functions.. Their professional and competent approach and services were appreciated by us. As an added footnote, we reside in an area of North Phx where the macro-burst monsoon storm on July26th, 2014. It was a violent storm with very high winds, tremendous amounts of hail and flying debris. Our home took a pounding but the 3-pane windows didn't budge... we thought that the windows were going to break as the storm was so loud and strong.
Description of Work: Removed all old windows and installed new 3 pane window
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WALTER S.
06/2014
5.0
replacement windows
+ -1 more
unknown
Description of Work: Replace all windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Bryan B.
11/2013
5.0
doors, replacement windows
+ 0 more
We were impressed with Justin from our first meeting. We had been wanting to help our home be more energy efficient and knew this would be the perfect place to start. The windows are custom made and very well built. The sliding back door is fantastic!!! The windows are easy to clean and look very nice from the inside and out. We love the screens and how versatile the whole window unit can be. It has been exciting to notice the change in our electric bill already. It is even lower in the cooler months which was surprising since we only planned on it helping with AC costs in the summer. We could not believe how professional the install crew was! There was a big group of men that arrived on time and they worked like busy ants. They were very polite and respectful. We had small children in the home for part of the install and they were so careful to make sure music and language were appropriate. My neighbors even commented on how fast and efficient they were with the removal and install of the windows. They were done earlier than planned so we could get back to our normal daily routine which was so nice! There were only 1-2 spots of touch up that needed to be done on the inside of the house from the install, but nothing major. It has been such a pleasure to work with Energy One, from ordering with Justin to the install to the followup with the photographer. I would definitely recommend this company to family, friends, and strangers. If you are looking to upgrade the energy efficiency and visual appeal of your home Energy One is a great company to go with.
Description of Work: Removed old sunscreens, windows, and sliding glass door; replaced windows, screens, and back door; cleaned up all mess
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,600
Molly P.
11/2013
5.0
doors, replacement windows
+ 0 more
We first met with Justin, very professional and informative! He has helped us every step of the way! From picking out the design/style we wanted to coming back over after the job was completed and going over how everything works! These windows and doors have wonderful security features and have blocked out so much outside noise (we have a small dog that barks next door, we don't even hear him anymore!!!) and our energy bills have gone down tremendously!! Justin, Mary in the office, and Nick and all the install guys were all very professional and helpful. We first did all of our windows, and we loved them so much we just had our French doors replaced with sliding doors. Our house is so much brighter, energy efficient, and secure now! I would highly recommend this company to any friend, family member, or anyone looking to replace their windows--very professional, great install process, very clean and trustworthy individuals!!
Description of Work: We replaced all of our single pane windows with energy one triple pane! loved them so much we just did our doors!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Heather B.
05/2013
5.0
replacement windows
+ -1 more
The windows are a great feature of our home now. They are energy efficient, great quality and easy on the eyes. The installers were professional, prompt, courteous and showed us all the features of our new windows after they were installed. They even cleaned up after themselves by wiping down the windows and sills that they utilized to get in and out of the house. They are welcome to work on my home again anytime. The prices were fairly competitive for the product and they provide any options for the look of the new windows. Good, honest and reliable company.
Description of Work: We had 11 windows replaced from "builder grade" single pane to excellent quality triple pane. We replaced 1 large picture window, 1 window with an arch, 1 window on the staircase landing and the rest were entry way windows, a bathroom window and 2 bedroom windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Anita W.
02/2013
5.0
replacement windows
+ -1 more
I have a lot of very big windows. The people that came out were so polite and seemed so efficient. They didn't take breaks and worked very hard. They were careful with walking through the house, and placed things on both sides to ensure that nothing was dropped and that everything was cleaned up. They completed the job in one day.
Description of Work: They replaced some windows for me.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Matt M.
02/2013
4.0
replacement windows
+ -1 more
The company arrived on time and completed their work on time. This company is able to install new windows without having to do stucco (or other exterior) repair or drywall (or other interior) repair because they leave your existing window frames and fit their product inside the existing frame. That is, the existing frame remains (they remove any bars that separate panels within the overall dimensions of the window) and the new produce fits into the remaining opening. This makes for a very clean and fast and efficient installation. It does, however, leave a relatively large border, because they have a flange (on the outside) or trim piece (on the inside) that covers up the space between their window and the actual opening in the wall (the space occupied by the original frame they left behind). The product appears to be a well-made product, but your actual viewable opening (glass) will be somewhat smaller than the original window provided.
Description of Work: Clean installation
Rating Category
Rating out of 5
Yes, I recommend this pro
$5,250
Michael D.
02/2013
5.0
replacement windows
+ -1 more
The windows were custom made for our house and took a few weeks to complete. The installation crew was a pleasure to work with, professional, courteous and discussed the process as it was happening. They had indicated that there would be little need for touch up painting on their work and that was correct. Only two small touch up places; everything after the install was clean and the windows, caulking were very neat. The look from outside the home is superb; a real enhancement. It also adds a whole new look to the inside of the home. The best part is that we were able to get rid of our old worn out window shades, which were always difficult to keep clean and kept the interior of the house dark. With the new triple pane windows, it is no longer necessary to add sun screens. This will make keeping the windows clean very easy and we will be able to do it ourselves vs. hiring outside vendors. The new windows allow the sunlight to come in and adds a new brightness to the interior of the home. We are anxious to see the utility cost savings this summer. Also like the flexibility in opening the windows and the locking mechanisms are very well made. Adds a new degree of security to our home. The Security Sensors went back on easily and we didn't have a problem with the Security Company receiving the signals. Overall a great experience. We really feel that it is an investment in our home and will pay for itself in utility savings and add value if at sometime in the future we decide to sell our home.
Description of Work: Replacement for our original builder windows and sliding doors. The process of ordering was very easy and Justin was flexible in working with us to find ways to keep our cost in line with our expectations. For example, the slider doors do not get direct sun, so we were able to save money by going double pane vs. the triple pane that came with the windows. He provided examples of design and colors and was helpful in making suggestions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Stephan F.
02/2013
5.0
replacement windows
+ -1 more
We met with Justin in December and were immediately interested in the windows. Most of the stock windows in houses built in the 1990s are pretty awful, and since we bought the house in 2010 we wanted to replace them, but just didn't find the right time or vendor. Energy One had a great product and a great reputation. We weren't disappointed. Within days the installer called us to measure our windows, and it was only a few weeks before he called us again to tell us they were ready. They showed up with four workers and had everything done within a few hours. They were quick, courteous and clean. There was one damaged part, but they ordered a replacement before they left and were back a couple of days later to replace it. The windows look great and we can already tell when we sit near them that it is quieter and less effected by outside temperature. We haven't had them long enough to see the promised energy savings, but I have no doubt, based on how the windows feel, that they are already making a huge difference. I would definitely recommend Energy One for their products and their service.
Description of Work: Great Windows, Great Service!
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Service Categories
Windows,
Doors
FAQ
Energy One of Phoenix is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Energy One of Phoenix accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Energy One of Phoenix offers free project estimates.
Yes, Energy One of Phoenix offers eco-friendly accreditations.
No, Energy One of Phoenix does not offer a senior discount.
No, Energy One of Phoenix does not offer emergency services.
Yes, Energy One of Phoenix offers warranties.
Energy One of Phoenix offers the following services: Sales of high performance energy efficient windows and patio doors.