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Emmet Air Conditioning & Heating

Heating and Air Conditioning

About us

Financing available for Arizona residents. Also DBA: Emmet Refrigeration LLC West Valley: (623) 845.5100 East Valley:(480) 661.0180 Toll free: (888)209-2105

Business highlights

55 years of trusted experience

Services we offer

Residential & commercial air conditioning, ventilation, heating service and sales, duct fabrication and installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.110 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
10%
3
0%
2
30%
1
20%


Rating CategoryRating out of 5
quality
3.7
value
4.5
professionalism
3.9
responsiveness
4.2
punctuality
4.2
Showing 1-10 of 10 reviews

Scott T.
01/2016
1.0
heating & air conditioning/hvac
  + -1 more
They also left a plastic piece on the unit and it smelled like burnt plastic for a while. We called and asked them to make it right and they told us that we would have to pay for it. The salesman told us that we would be eligible for a federal rebate, since we were putting in a better unit and then we found out later that we were not eligible.
Description of Work: I had a HACAC unit put in back in 2012 and I would not recommend this company. The installation of the AC, they did 2 faulty welds that we didn’t find out about until 2 years later.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,900

Scott T.
08/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I contacted a salesperson at a Maricopa Home Show at UOP Stadium, because I knew we would soon have to replace our air conditioner. He stated that all the units sold by Emmet Air would be eligible for Federal tax credit. | |A couple of weeks later, our unit quit completely, and I called the salesperson, who was helpful in getting us a unit installed. The installers left a piece that made the whole house smell like plastic burning. Thankfully, they hadn't left yet and it was quickly remedied. The installers said I would hear something about the tax credit in a couple of weeks. | |After a couple of weeks, I tried to get more information from Emmet about the tax credit. I was told the salesperson was no longer with the company, and they couldn't help me. I researched what I would need to do, and found that the SEER rating was too low to get the credit. I was disappointed, needless to say. | |Over the next couple of years, my wife stated that our electric bill should be much less than what it was, and she thought the unit ran way too often. However, I didn't know what to do about it. | |Finally, the unit stopped working altogether. We called another company to diagnose the problem. He showed my wife where an incomplete welding job was done during installation, leaking all the coolant from the system over time. When we called Emmet, we were told the installation was past the warranty period and we had no recourse. | |Needless to say, we do not recommend Emmet Air.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,600

Response from Emmet Air Conditioning & Heating
TO ANGIES LIST: THIS IS AN EXACT COPY OF THE RESPONSE YOU POSTED ALREADY-NOT SURE WHERE RESPONSE WENT)!! We Installed (Member's name removed) Unit in December of 2010 and have not been back to his residence since September of 2011. His complaint was "THERE IS A 6 DEGREE SPLIT BETWEEN RETURN VENT AND AIR COMING OUT OF VENTS" We added 2 lbs of Freon which we did not charge him for and explained that he might have a Duct Work Issue we have not heard from (Member's name removed) since. I must admit I was surprised to see this Complaint seeing how it was from 2011. We at Emmet Refrigeration strive to make our customers happy and regret not being able to do this in (Member's name removed) case.

James A.
07/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced AC with new unit, which operated properly for a while, then the unit failed, Called and they sent Rep. who checked unit, did not find problem (removed 2lb freon), left - unit failed again. Called again, found real problem (left without saying anything). Called office, they said problem bad fan, ordered part, replaced part several days later. But didn't put freon back, so unit didn't cool properly for several months. Called several times, until they finally came back and added most of the freon back. Rep. attempted to charge for service/freon, I had talked to the Office and said I was not paying for their errors. |

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from Emmet Air Conditioning & Heating
We installed [Member's name removed] Unit in December of 2010 and have not been back to his residence since September of 2011. He's complaint was "THERE IS A 6 DEGREE SPLIT BETWEEN RETURN VENT AND AIR COMING OUT OF VENTS" We added 2 lbs of Freon which we did not charge him for and explained that he might have a Duct Work Issue we have not heard from [Member's name removed] since. I must admit I was surprised to see his Complaint seeing how it was from 2011. We at Emmet Refrigeration strive to make our customers happy and regret not being able to do this in [Member's name removed] case.

Sherry W.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It would cost about $15000.
Description of Work: For air conditioning, it was Emmet. We haven't actually used them yet. We've gotten estimates from them. It was a commercial work to place evap coolers on a commercial building. They were replacing with heat pumps.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
05/2011
4.0
heating & air conditioning/hvac
  + -1 more
They did not charge me for this particular work. I used them for the original installation about a year ago. There have been some minor problems and they have made good on it. There was some carelessness with wiring in the original installation. The prices are low on installation and purchase, but I would double check all the work.
Description of Work: I used Emmet Air to put some weather stripping in to quiet down a noisy system.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro

John H.
02/2011
5.0
heating & air conditioning/hvac
  + -1 more
I liked them very well. There was a couple of minor problems, but they fixed them very quickly. They were really courteous. They did a good job. They were responsive. The customer service was quite good.
Description of Work: I used Emmet Air to replace both air conditioners and furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Robert O.
09/2007
5.0
heating & air conditioning/hvac
  + -1 more
I have a long history with them, because I have been using them since 1992, and they have always been reliable and have done a good job. I don't have an annual service plan, because I rather call them when I think I need them.
Description of Work: I call them once or twice a year to come and do some preventive maintenance on my furnace and air conditioner. They are the ones who installed the units in my 2400 square foot home, and when they make an inspection they check the filters and make sure they work properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

DANIEL K.
01/2007
2.0
heating & air conditioning/hvac
  + -1 more
John showed up on time and sold us an a/c & heating unit. Seemed to be a honest person. It was installed a couple of days later on a Saturday. Had to pay extra for Sat. service. Installation seemed to go well except they used a skid to permanently place the a/c unit on. They said that this would last just fine. I guess they did not have any type of a stand or bracket to place it on. The unit performed well but it did not have a variable speed motor on it like John said it would. Inquired about it and was told that I was sold a unit that did not do as what they thought it would or as advertised. Refunded me $150 but it took 3 months to get the refund. Tried to contact the owner but he never returned any of my calls until I called the BBB. Will never ever use again and DO NOT recommend this company!
Description of Work: Replaced Rooftop A/C and heating unit.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$3,664

Response from Emmet Air Conditioning & Heating
WE INSTALLED THE MEMBER'S A/C IN MAY 2005. HE ASKED FOR A SATURDAY INSTALLATION. WE GENERALLY DON'T INSTALL ON SATURDAYS BECAUSE OF THE EXTRA COST FOR THE CRANE SERVICE & THE INSTALLERS OVERTIME. HE AUTHORIZED THE EXTRA 100 DOLLAR CHARGE FOR A SATURDAY INSTALLATION. IT IS A COMMON PRACTICE IN PHOENIX TO PLACE AN A/C UNIT ON WOOD SO IT DOES NOT DAMAGE THE FLAT ROOF. OUR COMPANY WAS INFORMED BY OUR YORK AIR CONDITIONING REPRESENTATIVE THAT THEIR NEW A/C HAD AIR FLOW SIMILAR TO THAT OF A TRANE SYSTEM. AFTER INSTALLATION, WE FOUND THAT IT DID NOT. IT DID HOWEVER HAVE VARIABLE SPEED AIR FLOW WHICH COMPLIED WITH OUR CONTRACT WITH THE MEMBER. WE CONTACTED YORK ABOUT THEIR MISTAKE. THEY WERE UNWILLING TO COMPENSATE US OR THE MEMBER. WE PAID THE MEMBER THE MONEY HE ASKED FOR & THE BBB WAS SATISFIED.

04/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did the work fast. They did a nice a job, and the price was right.
Description of Work: Put in a whole new heat pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

GINA D.
08/2004
1.0
heating & air conditioning/hvac
  + -1 more
I WOULD NEVER DO BUSINESS AGAIN WITH THIS COMPANY. THE RELAY WAS UNDER WARRANTY WHICH I DIDN'T KNOW UNTIL AFTER THE JOB WAS DONE. FRANK MAZZA OF THE COMPANY WOULD ONLY GIVE A VERY SMALL PORTION OF THE COST BACK. HE WAS NOT INTERESTED IN MAKING THIS RIGHT.
Description of Work: FOUND INDOOR FAN MOTOR TIME RELAY BAD, REPLACED RELAY WITH FAN RELAY AND CHECKED OPERATION OF UNIT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$189.57

Response from Emmet Air Conditioning & Heating
SHE WAS A CUSTOMER OF FIDELITY HOME WARRANTY WHO CONTRACTED EMMET TO INSTALL A CONDENSING UNIT THAT FIDELITY SUPPLIED TO US ON HER HOME ON 8/30/01. WE WERE NOT RESPONSIBLE FOR ANY WARRANTY ON THAT UNIT. IN THIS INSTANCE THAT OCCURRED MORE THAN 3 YEARS AGO, (6/7/02) THE PART WAS UNDER WARRANTY AND WE REFUNDED THE COST OF THE PART TO THE HOMEOWNER, WHICH IS FAIR. THERE WAS NO MORE NOR LESS DUE TO THE HOME OWNER THAN THAT. WE DO REGRET THAT THE HOMEOWNER FEELS THAT SHE CAN NO LONGER DO BUSINESS WITH US BUT WE WERE FAIR IN OUR DISCUSSION. SINCERLY AL TEMME

    Contact information

    733 W Buchanan St, Phoenix, AZ 85007

    www.emmetair.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Emmet Air Conditioning & Heating is currently rated 3.1 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    Emmet Air Conditioning & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Emmet Air Conditioning & Heating offers free project estimates.
    No, Emmet Air Conditioning & Heating does not offer eco-friendly accreditations.
    No, Emmet Air Conditioning & Heating does not offer a senior discount.
    No, Emmet Air Conditioning & Heating does not offer emergency services.
    Yes, Emmet Air Conditioning & Heating offers warranties.
    Emmet Air Conditioning & Heating offers the following services: Residential & commercial air conditioning, ventilation, heating service and sales, duct fabrication and installation.

    Contact information

    733 W Buchanan St, Phoenix, AZ 85007

    www.emmetair.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:00 PM
    Tuesday:
    7:00 AM - 4:00 PM
    Wednesday:
    7:00 AM - 4:00 PM
    Thursday:
    7:00 AM - 4:00 PM
    Friday:
    7:00 AM - 4:00 PM
    Saturday:
    Closed