After an upstairs bathroom water overflow, we were left with a lot of damage to carpet and drywall (walls and downstairs ceiling). They responded immediately, and were very professional and thorough. They got the carpets and walls dried as quickly as possible, including moving the things in the garage in order to get to the drywall damage. They were thorough in removing all of the damaged drywall, and tested to make sure they dealt with any insulation, wood, and walls that required attention. I was impressed (and relieved) by their communication throughout the process. They were very good about testing the progress of their drying every day, and they were very flexible in scheduling their daily visits (and they were very prompt). They were very professional throughout the process, and I was extremely happy with them and their service. NOTE: I didn't rate the price because they billed the insurance company directly.
Description of Work: After an upstairs bathroom water overflow, they: 1. dried carpet 2. dried wood floors 3. dried drywall 4. removed damaged drywall 5. removed damaged carpet padding 6. inspected entire area for hidden water damage (insulation, etc)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GLENDA S.
09/2004
5.0
carpet cleaners
+ -1 more
TECHNICIAN WAS PROMPT IN ARRIVAL, PROFESSIONAL, AND COURTEOUS. HE OFFERED SUGGESTIONS FOR FUTURE SPOT CLEANING OF CARPET. JOB WAS COMPLETED IN 2 1/2 HOURS.
Description of Work: STEAM CLEANED APPROX. 1000 SQ. FT. CARPET.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$205
TIM M.
08/2004
5.0
carpet cleaners
+ -1 more
EXCELLENT AND THROUGH JOB OF CLEANING CARPETS AND AIR DUCTS.
Description of Work: CLEANED CARPET AND AIR DUCTS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
08/2004
5.0
THEY WERE VERY COMPETENT. THEY DID THE JOB ON TIME. THEIR PRICE WAS SIGNIFICANTLY LOWER THAN OTHER ESTIMATES.
Description of Work: REMOVAL OF MOLD FROM A BATHROOM, REMOVAL OF MOLDY MATERIAL AND FILTERING OF THE AIR IN THE BATHROOM.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage,
Upholstery Cleaning,
Ceramic Tile
FAQ
EMERGENCY RESTORATION EXPERTS is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
No, EMERGENCY RESTORATION EXPERTS does not offer free project estimates.
No, EMERGENCY RESTORATION EXPERTS does not offer eco-friendly accreditations.
No, EMERGENCY RESTORATION EXPERTS does not offer a senior discount.