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Door Doctor

Garage Doors, Doors

About us

Door Doctor Garage Door Repair is a full service Garage Door repair company that has been in business for nearly three decades. Owner Ron DeSalvo and son Anthony have built a solid reputation as Phoenix Arizona's most trusted garage door repair technicians. We are the last call you will need to make. Our experienced garage door repair technicians are highly trained, knowledgeable, clean and courteous. We are the preferred choice for garage door and opener repair in the metro Phoenix, Scottsdale and surrounding area. We service all brands and models of garage doors and garage door openers. All labor and parts are 100% guaranteed.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Doors & garage doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.995 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
3%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 95 reviews

Bradley M.
02/2024
5.0
garage doors
  + -1 more
I have been using the Door Doctor for years and once again they came and fixed my door on very short notice. So happy to have them and I have referred them to many people over the years. Thanks, Brad Marsh
Description of Work: Replace springs, cable and fixed opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald M.
02/2018
5.0
garage doors
  + -1 more
Tracks tightened. All elements lubed. Light bulb replaced. Extra remote provided.
Description of Work: Shrieking garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jeanne F.
10/2016
5.0
garage doors
  + -1 more
We looked at three companies. The first recommended a new opener mechanism for $940. The second recommended one as well but quoted $650 for the same thing. Neither company attempted to evaluate the problem even though the door worked consistently while they were there. Ron from Door Doctor said it was one of two things causing the problem, one fixable and the other not worth the money to repair i.e. replace the opening mechanism. He took it apart, found the issue, replaced the part, serviced the rest of the door and charged $110. I did not sense that he was looking to up sell me or do more than was necessary to fix the opener. This is someone I would want to do business with again. He was also prompt on his arrival and they fit us into their schedule quickly.
Description of Work: Our garage door was malfunctioning; sometimes it would open, sometimes it wouldn't. We needed someone to evaluate the problem and provide a fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Michael F.
05/2016
5.0
garage doors
  + -1 more
Perfect experience. Well done!
Description of Work: Replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Patricia G.
01/2016
3.0
garage doors
  + -1 more
It was okay, nothing terrible. Their advertising said that it was a $19 service call that they would deduct from any work that they did. The only thing that I asked them to do was to replace the seal on the bottom of the door. I priced the cost of those seals and they weren't that terribly expensive. I felt that the cost for the installed seal that they gave me was a little bit on the high side, with no real explanation of what cost what. It was just, "Here is the amount you owe." So that was the only concern that I had. Other than that, he did a good job. He went through the system and made sure that everything was working. He gave me some heads up on some damage that was being done because there was a problem with the way the door was buckling. The tech that was out here was quite good and professional but he didn't give me that feeling of being fully forthcoming.
Description of Work: I purchased a big deal from them for garage door service call.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Door Doctor
enjoy your rubber.

JAMES Z.
01/2016
5.0
garage doors
  + -1 more
Excellent - no problems The Technician pointed out 2 other areas that needed attantion. The seal at the bottom of the door was badly torn and the door wheels were plastic. He gave me a price to replace both items for $120.00 which I went forward with. There was no pressure and I could see the problems.
Description of Work: Replaced Garage Door Opener and remotes also set uo Homelink on the Car

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Stefany S.
01/2016
5.0
garage doors
  + -1 more
CALLED DOOR DOCTOR ON JAN 20th..got a real human. Was able to come out that same day. I advised the following day would be better; he gave me a time window and said I would get a call when about 30 minutes out. Adam called the next day to say he was on the way as promised. He was not entirely sure if the problem was sensor related or with the circuit board. We checked the age of the motor and I opted to go with a complete replacement utilizing an Angies deal. Adam seemed genuinely honest with respect to the pros and cons of two repair approaches as well as whether to go with a belt or chain drive. There was no up-selling, no pressure, The job was completed in just under an hour..all old parts were removed. Efficient, professional and friendly. So far, very satisfied..a positive experience.
Description of Work: REPLACED GARAGE DOOR MOTOR & ASSEMBLY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

LIHUI C.
01/2016
5.0
garage doors
  + -1 more
I had my two toddlers with me on that day at home with me. He was so patience during his visit and even try to explain things for me. He made that service a very pleasant and professional one.
Description of Work: Two garage doors inspections and install interior bolt swscis rack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Don T.
01/2016
5.0
garage doors
  + -1 more
Adam the tech, was awesome, called half hour before arriving on time. Professional, explained what he was going to do and preform perfectly. I would request Adam if I'm going to need their services again. Don Tufarelli
Description of Work: Over all inspection of garage door, tightening springs, oil roller, also install rubber strip at bottom of door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Michael F.
12/2015
5.0
doors, garage doors
  + 0 more
Very prompt. Called ahead as promised. On time. Ron was very professional and personable. Recommended replacing garage door ASAP after showing me the extent of the problem. Identified the original door opener problem right away and proceeded to fix it. Also corrected minor wiring issue while here. Will use Ron and The Door Doctor to replace the garage door within the next few months, finances permitting. Ron suggested using an Angie's List coupon to replace the door in order to save money. Will definitely use and recommend The Door Doctor!
Description of Work: Repair loose door sensor. Inspected garage door & track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Jane M.
12/2015
5.0
garage doors
  + -1 more
The Door Doctor repair man was prompt, professional and very knowledgeable. He found out why my garage door was not working with my remote, explained the issue to me and then quickly repaired it. He also lubbed the garage opener parts so now it opens and closes very smoothly and quietly. I was very impressed with the entire experience of having this company fix my garage issue and I would hire them again without hesitation.
Description of Work: The repair man from Door Doctor came out and inspected the garage door, found the issue and fixed it for a very fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniel J.
12/2015
5.0
garage doors
  + -1 more
Great. He took the time on the phone to help fix my problem.
Description of Work: Called and spoke to Ron and described the issue I was having with garage door. He asked me to try a couple of simple fixes and sure enough one of them worked. He was very professional and was happy to help. I will definitely call him in the future when more serious garage door issues occur.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

brenda D.
12/2015
5.0
doors, garage doors
  + 0 more
It was wonderful! The guy was great and went above and beyond what I expected. I seriously expected he would say I needed a new door. And, he didn't make me feel stupid for backing into the garage. He was prompt in getting out to my place. I couldn't close the door and he understood the urgency. I wish there was a SUPER excellent A+ option. I cannot say enough!
Description of Work: Fixed my garage door - i thought i would need a new one! Also, checked for other potential issues. He added another reinforcement bar - not sure if it's called that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Margaret Y.
12/2015
5.0
doors, garage doors
  + 0 more
They called in advance, let me know when to expect them, what they'd be doing. They showed me the debris in the sensors to make sure I saw the issue with the door. They had the sensors with them in the truck, and replaced them within 30-40 minutes. My door has been working great ever since.
Description of Work: Replaced door sensors that had debris in them, so the garage door opener was not working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

susan W.
11/2015
5.0
garage doors
  + -1 more
Door Doctor was very responsive from the time that I signed up for the service through Angie's List, to their appointment confirmation, and arrival time. They were very prompt, courteous, knowledgeable, and did an excellent job. I would use them again in the future and am currently considering a new garage door and they have provided me with a quote as requested. I'd use them again in a minute.
Description of Work: Replaced the garage door opener and provided remotes, other accessories and programmed the cars to open the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Jonathan G.
11/2015
5.0
garage doors
  + -1 more
Service was excellent. Technician called on a Friday with an explanation of what needed to be done with a cost and told me when he could do it. I told him to take care of the problem. He called me upon completion on Monday with the total as quoted. He even cleaned the other garage door rollers and ensured they were in working order plus provided additional piece of mind as this home is a rental and I live 3,000 miles away. Very professional--would use this agency again.
Description of Work: Replaced the garage door motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

heather N.
11/2015
5.0
doors, garage doors
  + 0 more
Ron was very nice. Serviced our garage door and reset it to make sure the opener works correctly. Only charged the $19.00 that we spent for him to come out on Angie's List. Highly recommend this company!
Description of Work: Garage door service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Al H.
10/2015
5.0
doors, garage doors
  + 0 more
Called after 5pm for service on my garage door opener. Made an appointment for service the next day. They were at my home for service promptly at the time of my appointment. After a quick look at the problem Adam explained what needed to be done. He gave me the cost for repair. I ask about installing a new opener and it was no problem and he went to work on replacing it. I was very happy with the service and would highly recommend this company.
Description of Work: Called for service on my garage door opener....ended up replacing the garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Judy W.
10/2015
5.0
garage doors
  + -1 more
Ron was able to respond to my call the next day. He accommodated my schedule and arrived on time. He found a probable cause of my problem very quickly. It was minor and he completed a quick fix. The service also included routine maintenance on the door. I was very pleased with this service and will use them again if needed.
Description of Work: Check my garage door that was not functioning. Found a small problem, fixed it. Did a routine service on the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19

Elisa C.
09/2015
5.0
garage doors
  + -1 more
.I am very satisfied with the installation from this company and would recommend to others in the future. I am a senior citizen and have had problems with other garage door repair people trying to rip me off sending people that do not know what they are doing.
Description of Work: install a new liftmaster garage door opener unit with a remote pad outside of the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

BETSY G V.
09/2015
5.0
garage doors
  + -1 more
The company was WAY responsive. The tech (Adam) was friendly and knowledgeable. The work was done when and as promised for a fair price. We will keep this company as out go-to garage door repair provider. Thanks for a good job, folks!
Description of Work: Re-programmed all my remotes due to having a new car...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Paul K.
09/2015
5.0
garage doors
  + -1 more
Door Doctor Team was great. I bought the $19 service call on a Sunday, and within minutes I was talking to Ron to schedule for Monday afternoon. Adam was the technician that did the work. On time, polite, and he gave me a good description of the challenges my two doors had. Chose to replace the most frequently used system, but Adam was able to take a functioning part from the replaced unit and put it into my second system. Second system worked like a charm, and that saved me from having to buy a second new unit or even a part. Pick these guys for your garage door work!
Description of Work: Replaced a garage door opener and fixed a second

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jon T.
09/2015
5.0
garage doors
  + -1 more
Fast , professional and quality work
Description of Work: replaced sensors..mounted support bar

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Phillip C.
09/2015
5.0
doors, garage doors
  + 0 more
Installer was efficient and performed excellent service. Cleaned up after completion and explained operation in detail. I recommend this company and would do business again.
Description of Work: installed two garage door openers

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$800

Julie H.
09/2015
3.0
garage doors
  + -1 more
This is the note I received from them. San Tan Valley is located in Pinal County and is unfortunately our of our service zone. Please contact Angie's List for a refund and a referral to another vendor. I let my account rep know and there should be notes on the account. I am sorry for any inconvenience this may cause. Thanks, Door Doctor, Inc. I would have liked them to say what area's they don't service or Angie's list should make this clear on service locations.
Description of Work: Door Doctor, Inc. (4)$19 Garage Door Service Call Plus Repair Credit they don't service this area, so they canceled.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$19

Response from Door Doctor
[Member Name Removed], It is unfortunate that you felt the need to leave us a "C". I have no control over the Angies List system and do not feel that this review is reflective of the level of service we provide at Door Doctor. I am not sure what else you would have expected out of me other then the response provided. To take a pretty much perfect overall rating and throw a "C" in ther just because you were frustrated is not very fair or logical on your part. Please reconsider the review left and correct accordingly. If you feel this review is justifed then I would tell you to have nice day and that I hope at some point you may reliaze that your review was neither fair nor warranted, and is not in line with what ALL of our other Angies List customers have to say about us.

Contact information

3513 E St John Rd, Phoenix, AZ 85032

www.thedoordoctoraz.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Not Licensed

Trade License Number
ROC 296998
Trade License Locale
Arizona ROC
Trade License Authority
Az ROC
Trade License Expiration
03/31/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Door Doctor is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 9:00 AM - 4:00 PM

Door Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Door Doctor offers free project estimates.
Yes, Door Doctor offers eco-friendly accreditations.
No, Door Doctor does not offer a senior discount.
Yes, Door Doctor offers emergency services.
Yes, Door Doctor offers warranties.
Door Doctor offers the following services: Doors & garage doors.

Contact information

3513 E St John Rd, Phoenix, AZ 85032

www.thedoordoctoraz.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
9:00 AM - 4:00 PM