DaBella - Phoenix (Windows)

I'm currently having DaBella's side the house with James Hardie (Hardie plank) siding and windows. Josh was very professional and was very patient for all of our questions pertaining to the project. When another contractor gave us a bid for the garage in primed Hardie, Josh was able to offer us the upgraded color plus for less than the other contractors primed and painted. Having available financing was a great plus. I read the other reviews and having the husband and wife available was for the whole process from start to finish of having the project done. If your wanting just a bid, have others give you a bid and then call DaBella's for a quote. Be ready to sign if your serious about doing a project. So the project is not complete yet, but I'm feeling pretty good about the whole process. The only bad thing that if you decide to wait till later then when the salesperson arrives, the percentage of discounts will be less. I understand the concept and accept the idea. Do your homework and call them after getting other bids to take advantage of the offers they offer, I did. I'll follow up when the job is complete.

I have not had the repair done yet but, was impressed with the presentation & willingness to answer my questions in regards to the sad shape of my current roof. Eddie S. took extra care in trying to get us the best financing he could. He was very thorough & knowledgeable in regards to the product he was promoting, letting us know what to expect. Great job.

Outstanding work

Communication is terrible. Calls are not returned. They use sub contractors . Left the work site messy, and took weeks to get their excess material picked up.

Installation crew did good job, considering weather. Communication from head office (scheduler/coordinator) was lacking. Phone calls were not promptly returned and consideration to keep customer informed seemed lacking.

Beautiful roof! The work and materials were excellent. Clean up was immaculate. One small miscommunication, but once we connected with the right person, it was taken care of to our satisfaction.

Duke and Jordan were extremely nice. They know their job very well. Got us the best deal they could. I would recommend them to anyone.

Eddie came out to look at our roof for possibility of replacement. After his inspection he gave us the good news. We only need a cleaning. What a great feeling knowing that a company is truly putting their customers first. Eddie went above and beyond to explain and talk us through information. He didn't have any expectations of us purchasing, but still gave his time to make sure we were happy. What a great guy. Da Bella is lucky to have him. Highly recommend Eddie!

Everyone we worked with was friendly and our roof was done in 3 days. It looks great, happy we selected DaBella.

DaBella did a great job. My new roof and gutters are beautiful. Roofing crew was very diligent about protecting my dad's memorial tree in the front yard. Only reason I didn't give 5 stars overall is that I wasn't told when the gutter installers were coming and they left long, bent, gutter nails and gutter trimmings in my yard that I found with my lawnmower blade. Overall, though, this is a great company to work with. The GAF roofing system is amazing and my roof doesn't look like any other roof in my neighborhood. The special air circulation areas are very different from what many roofers do, and I get a lot of comments about them. The roofing crew was very accommodating and patiently answered my questions and concerns as they progressed through the project. They ripped off 3 layers of roofing and replaced more than half of the sheathing in one day and installed the new roof in 1 day. 2 days for a new roof is amazing. Being a first-time homeowner and this being my first major renovation on my 1978-built home, it was a lot more expensive than I ever dreamed a new roof/gutters would cost. I'm not saying they were overpriced, but that I had a bit of sticker-shock after the quote. Even so, I had a very old, sad, 3-layer roof, 2 active leaks in the attic, and absolutely worthless banged-up gutters. Sierra M was great and was the only roofing contractor to inspect my attic and took pictures of everything she found on the roof and in the attic space. She explained What was wrong with the old roof and gutters and why things needed to be done. DaBella was the only roofing company who did an inspection and took pictures. I'll definitely have them back to replace the windows a little farther down the road. :)

Roofing project almost complete and siding hasn't started yet but, so far, excellent customer service, timeliness, thorough clean-up after each day and completed sections look great.

DaBella's representatives and installers are excellent to work with. Starting with the field sales person right to the job captain this company was excellent to work with. We were given a 4-6 week time frame and our roof is now complete after only 2 weeks gone. I would HIGHLY recommend this company to anyone and everyone.

The salesmen made the process of getting a new roof extremely easy. I would hire them again. The contractor they hired were very quick and efficient and got the job done in less than 3 days. they even worked through a wind storm!

Very courteous, knowledgeable, and professional. Answered any and all questions.

THEY WERE UNORGANIZED AND UNRESPONSIVE TO INQUIRES . It took a number of phone calls to finally just to get them to acknowledge that they had my job. After over four weeks the got around to measuring the roof after my demanding the do something.

DaBella hired a subcontractor for the job and they were very easy to work with and did a great job - Wright Bros. If we had hired Wright brothers directly, we would have had an estimate about $4000 less for our roof. There was an incorrect estimation of the amt of plywood we would need which DaBella was great about covering so our final $ came in at we was signed at the beginning.

The installers did a very good job. They were efficient and skilled and cleaned up well afterwards. A change order, however, required that the job cost much more than the original estimate and put it way beyond my budget.

Their Sales Representatives were Extremely Helpful in securing Financing for the Siding Product

This is our second business contract with DaBella Exteriors. Our first was a new roof about 3 years ago. Very impressed with the workmanship and the sales team.