Custom Plumbing of Arizona, LLC

well, water softener installer, gas leak repair service,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Custom Plumbing of Arizona Rated #1: We are The Drain Whisperers, industry leader in sewer repair/replacement, offering trench-less technology. We are more than just a rooter company, we are experts in all facets of plumbing. Looking for a Plumbing company that isn't looking to make you laugh at their commercials then make you cry when you get the bill, use Custom Plumbing. We provide superior service at a fair and reasonable price. Custom Plumbing a family owned company and we treat our customers just like family * Ask about our apples to apples guarantee, we save our customers $100's to $1000's of dollars a day! A QC company (quality certified), plumbers are drug tested, background checked and have a minimum 5 years experience. Honest plumbers doing an honest job, you can trust Custom!! Although only one service man visits your home you can rest assured that there is a team of professionals behind our techs making sure the job gets done right the first time.

Business highlights

15 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.51,356 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.3
responsiveness
4.6
Showing 301-325 of 1356 reviews

Doug L.
03/2020
2.0
They waive the service call fee but ended up adding it to the cost of the repair job.

Rating CategoryRating out of 5
quality
3.5
value
1.5
responsiveness
3.0


Jean T.
03/2020
5.0
There were several other companies that called after my request Custom Plumbing was the most reasonably priced. Michael was very very good and timely. Thursday morning we were in contact and had an appointment Friday morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason R.
03/2020
5.0
They went above and beyond what we needed them to do. They were fast, efficient and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Jon K.
03/2020
3.0
The guy they sent me did quality work unfortunately it took a day longer than expected . My kitchen floor was damaged in the process . I was told by the supervisor that their guys aren't movers and not responsible for any of the damages . Overall probably would not use these people again.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
3.0


Kelly L.
02/2020
3.0
Requested call before arrival twice yet Joseph showed up w/o calling first. Found pipe leak in wall initial estimate was $700-1100, ended up costing $1200. While Joseph was on site most of the time from 9-5 pm the job work was only 3 hours of that, material expense were miminal - so labor cost was over priced. Not sure I will use again based on this experience.

Rating CategoryRating out of 5
quality
3.5
value
2.0
responsiveness
2.0

Yes, I recommend this pro
$1,200

william h.
02/2020
5.0
Showed up on time and got the job done right quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$385

Rick W.
02/2020
5.0
Donald gave me a rough estimate. Daniel did the actual repair. They were great and the job was done in a timely manner. The price was close to the estimate, and fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carol D.
02/2020
4.5
Kerwin was the plumber—called ahead of arrival so as to be prepared for installation of disposal which I THOUGHT I needed, found the leak when he arrived and quickly did the installation. Very professional.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Linda J.
02/2020
5.0
I talked with Vince the owner... amazing person! He sent a guy the next day! I would use his company again.. and all my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Margaret S.
02/2020
4.0
After devifing not to go with original plumbing company, a bump in the road regarding a hot water line slab leak, the work was done quickly and professionally.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Patricia M.
02/2020
5.0
Great company. I would say more details All positive but home advisor window keeps closing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dave D.
02/2020
5.0
They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dede D.
02/2020
5.0
I had gotten other estimates but this was by far the best. I was concerned at first but the work was done promptly and we actually hired Daniel to do more. Thanks everyone. I will definitely call in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$700

Kathy C.
01/2020
5.0
We have been struggling with a water pressure issue for a year and Mike came in and listened to our problem and quickly diagnosed the problem and fixed it quickly and inexpensively. I couldn’t be happier and will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlie R.
01/2020
5.0
Very professional and courteous. Completed the job in a timely manner and ensured that we were completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dan O.
01/2020
4.5
Installed new shower valve, water heater and sink fixtures. John was prompt, friendly, respected our property and a pleasure to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

mark b.
01/2020
5.0
people who are up front,right on!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,500

Sharon S.
01/2020
5.0
Johnny and Chris were outstanding, knowledgeable, friendly, helpful, and professional. They know their stuff; they know how to make it easy. We were so impressed with them. We do not know how to thank them for their service. We cannot say enough good about them and their service and company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wayne I.
01/2020
1.5
I do not have an issue with the work or Don the plumber who did most of the work. He's a hard worker and did a very good job! My issue is with their Management,--Their Unbelievable High prices. Their management never returned a single phone call or email. AND they did not keep their word regarding certain discounts promised and not given. We were also charged $350.00 for camera locate we were told would be at No Charge.-- I asked for a Detailed invoice showing prices for all services preformed.--After my 3rd request I finally got something that they called an invoice! WE spent several thousand dollars with this company and they could not/would not return a single phone call or answer any emails with questions regarding their invoicing. I could say much more regarding our experience but,-- I'll just say that I would NOT recommend Custom Plumbing to anyone! If you do decide to use them (shame on you!) and Get everything they say in writing!

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
0.5

$11,100

MARIA G.
01/2020
5.0
Response time was quick, the plumber came the same day and did a professional job!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

vermillion l.
01/2020
0.5
Just because Home Advisor recommends a company, doesnt mean their employees are cleared. 2-4 of the workers were felons. Why wouldnt you tell your employees to keep their personal lives to themselves instead of telling consumers.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Eric D.
12/2019
0.5
Came for a free consult for a bid for a single faucet and drain install. This was after cancelling 3 times the prior day. 490 dollars for a faucet and drain install with all prior hardware removed is ridiculous as I installed the other exact set up in 45 mins. Much cheaper options out there

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.5


Donna N.
12/2019
5.0
Did an above average job. Went the extra mile. Excellent experience with your service. Would use you again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

2120 East Rose Garden Lane, Suite F1, Phoenix, AZ 85024

http://www.customplumbingaz.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
ROC 297514
Trade License Locale
AZ
Trade License Expiration
04/30/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

well,
water softener installer,
gas leak repair service,
water heater installer,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Custom Plumbing of Arizona, LLC accepts the following forms of payment: CreditCard
Yes, Custom Plumbing of Arizona, LLC offers free project estimates.
No, Custom Plumbing of Arizona, LLC does not offer eco-friendly accreditations.
No, Custom Plumbing of Arizona, LLC does not offer a senior discount.
Yes, Custom Plumbing of Arizona, LLC offers emergency services.
No, Custom Plumbing of Arizona, LLC does not offer warranties.

Contact information

2120 East Rose Garden Lane, Suite F1, Phoenix, AZ 85024

http://www.customplumbingaz.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day